Alanna Frole and Laura Geist
Hatem Geist & Frole GroupREALTOR®
Coldwell Banker Realty Metro Office
175 S. Third Street Suite. #100
Columbus, OH 43215
Customer Ratings & Testimonials
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Satisfaction
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Recommendation
"Alanna Frole is extremely knowledgeable and made me feel confident and empowered to make a good decision for my family and myself. She has an excellent understanding of the market. She did an amazing job keeping me focused, educating me on what to look for in a house and helping me to find the just right house. Her negotiating skills are top notch. I feel extremely grateful to have had her negotiating my contract.
Alanna was extremely patient with me. She was always available and made sure that we were able to see everything we wanted to see, which in this market was often at a moments notice. She never made me feel like I was bothering her and she never made us feel rushed. I felt like she wanted me to make a good decision as much as I wanted to make a good decision.
I am extremely pleased with my home buying experience."
Jennifer Williams (Buyer) Wed, 18 Nov 2020 11:25:40 +1000
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"Alana is very professional and polite. She was a great asset during the home buying process. She extremely knowledgeable and has a great eye for detail. I would recommend her to anyone."
Jessica, Columbus (Buyer) Fri, 23 Oct 2020 07:39:48 +1000
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Satisfaction
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"Very good job"
Kerry Upton Ashville Ohio (Seller) Fri, 23 Oct 2020 01:08:07 +1000
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"Alaana is amazing very patient and understanding she made the whole process so much easier for us."
Dalya Yaseen, Ohio (Seller) Thu, 01 Oct 2020 08:53:42 +1000
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"I would recommend Alanna and Laura to anyone selling their home. Alanna was very professional and knows how to market homes to get the best price for their clients.Very professional and courteous,"
Pauline Mundy columbus (Seller) Sat, 18 Jul 2020 06:35:13 +1000
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"Alanna is a pleasure to work with. If you want your sale to be prompt, professional
and squared away , she is your realtor. She takes pride in her own preparedness and is a professional you should be confident with in your sale or purchase."
Michael Dailey, Southern Nevada (Seller) Thu, 27 Feb 2020 11:07:35 +1000
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Satisfaction
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"Laura Geist and Alanna Frole are a great team. When one wasn't available, the other was. They knew what we were looking for in our "retirement" home and answered all questions I had. Alanna Frole was great at seeing the property with an eye to insure the home was in good shape for our needs. I would use them again if needed but hope this is a last mortgage."
retired SSG, Powell, OH (Buyer) Fri, 20 Dec 2019 02:00:04 +1000
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Satisfaction
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"We had an awesome experience! Alanna was very helpful when we were looking at homes. She answered any and all questions that we had. I will definitely recommend this team to anyone I know that is buying or selling a house!!!!
Alanna was on top of everything! She did an excellent job!!!!!
If we didn't think of a question Alanna would ask or get an answer and get back with us as quickly as possible.
We really enjoyed working with Alanna especially since we weren't real excited about finding a new home"
Stephanie McMullen, Alliance relocating to Millersport (Buyer) Tue, 05 Nov 2019 07:41:46 +1000
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Satisfaction
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"Laura was my neighbor for years. Laura is from columbus’ southside and knows people. Laura has marketed properties for me with perfect satisfaction. I didn’t know Alanna,her partner, but she was a pleasant surprise. She worked tirelessly and obtained the highest cash offers for our properties. We had cash in the bank literally within several weeks of our decision to sell. She kept everything simple and efficient.
Both Laura and Alanna are down to earth, professional, and very approachable."
Rob Schlatter, Upper Arlington (Seller) Sat, 05 Oct 2019 22:49:42 +1000
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"Alanna was amazing! As this was our first home purchase, in the beginning we were a little lost and had a million questions. Alanna made herself available to us whenever we needed. She answered her phone every time we called (which was a lot) and answered all million and one of our questions. She was so knowledgeable and helpful. She knew the area, knew old houses, knew the industry, and understood what a big deal this was for us. She helped us more than I ever imagined an agent would or could. To say that she went above and beyond is a HUGE understatement. SHE WAS THE BEST. Buying a home was at times confusing, and overwhelming, and I can honestly say that without her help and guidance, we would not have made it through. But we did, and now we have the most beautiful home ever and we are so happy!!!"
Raquel Martinez, Columbus (Buyer) Wed, 02 Oct 2019 05:33:32 +1000
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Satisfaction
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Performance
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"Those 2 gals are about their business. They were on top of everything. I spent a year with a previous realitor and got nowhere.When I called Alanna, she was on vacation. But she called me right back. Laura got me in to see the condo before the open house. I was in contract with them in 6 days. I am looking forward to having them to sell my old house. After I seen how on top of everything they are, I'm not worried about selling my house now. I could kick myself for not calling them sooner. They are awesome!"
Deva Webb, Hilliard (Buyer) Thu, 19 Sep 2019 02:13:03 +1000
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"This was the first home we purchased and we could not have asked for a better experience. Alanna was always quick to respond, she helped us see the potential in each house we went through and did a great job making sure out budget and desires in a house were taken into consideration. We would recommend both Alanna and Laura to anyone looking to buy a house, especially if this is your first home. We heard of them through a friend who had nothing buy great things to say about purchasing their first home."
Karla & Nick, Columbus (Buyer) Fri, 07 Jun 2019 03:05:58 +1000
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Satisfaction
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"Amazing team to work with!"
Angela Galli, German Village (Seller) Fri, 05 Apr 2019 01:14:02 +1000
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Satisfaction
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"Alanna, You are the best I come across and I don't know how to find a right property without you. Thank you!"
Yu & Mi, Columbus, OH (Buyer) Fri, 29 Mar 2019 03:42:41 +1000
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"good friends highly recommended ALANA.i really liked her!
would have them again if needed
very professional and personable
no problems with our end at all."
carole sue Greene, Delaware OH (Seller) Fri, 29 Mar 2019 03:21:13 +1000
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"There was never a time that our concerns were not addressed immediately .We were well taken care of. Also, they are scrupulessley honest"
Carol McConahay. German Village (Seller) Thu, 24 Jan 2019 07:44:27 +1000
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"Alanna,
Thank You!! Your generosity of time and patience through this selling process was much appreciated. The candor and professionalism you bring to the table are well noticed. It has been a gift to develop a friendship over the years since our first purchase of this property nearly 5 years ago.
Cheers,
Jeremie"
Jeremie Walker, Charlotte NC (Seller) Mon, 07 Jan 2019 02:04:30 +1000
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Satisfaction
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"Thanks to give the opportunity to share my comment, actually I had great experience with Colwell Banker King Thompson Metro Office, and especially with Alanna Frole, she’s great person to work with, very diligent, and I would thank her for her integrity and honesty. It was really great experience with them. Thanks!"
Ammar Al-Rubaye (Buyer) Sat, 05 Jan 2019 05:54:40 +1000
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"Alanna's friendliness, knowledge, and willingness to really walk us through the homebuying process is what made us want to work with her.
Everything Alanna did was quick and efficient. Her response time was fantastic and she always took the time to answer questions along the way.
Because of her displaying these characteristics I would work with Alanna again and recommend her to everyone."
Samantha Tremblay, Columbus (Buyer) Fri, 09 Nov 2018 22:03:44 +1000
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"We have used aalanna froze three times now she is awesome she literally does all the work she makes everything easy painless and very fast never leaves you hanging Very knowledgeable thank you Alayna and hope to see you in the future"
Carol & Tristopher Hardy (Seller) Wed, 02 May 2018 22:36:19 +1000
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"Alanna is by far the best broker we have ever dealt with .. she takes car of everything working with her really made me feel she was working for me and my husband. She does her job very well .. I would give her a A+. I will definitely refer her to anyone looking for a broker Thanks Mr Mrs Willie Ratcliff"
Willie & Saundra Ratcliff (Seller) Sat, 10 Mar 2018 05:05:12 +1000
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"I was very impress with her knowledge and her honesty when we asked questions. She wanted to make sure we were happy.
Details was important to her on every level from paint chips to the type of carpet and condition the houses were in. We both were very happy with the amount of details she could see."
Doug and Jeannie Lilly (Buyer) Sat, 27 Jan 2018 05:17:12 +1000
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"I was introduced to Alanna by mortgage professional Cathy Ortega-Contreras. She told me how great Alanna is and how she would be a great candidate to help me along my home search journey. Cathy was absolutely right. Alanna worked very hard to find the perfect home for me and my family. This was my first time purchasing a home and she was there the entire time to answer all of my questions and concerns about first time buying.
Alanna always made sure I was aware of any documents and we went over them together to make sure i understood what I was signing. She is very patient when it comes to this process and takes her time with her clients. I really like that about her.
Alanna is very polite and approachable. When ever I had a question or concern about something I knew I could call on her to get the answer. She always is available for her clients and answers in a timely fashion. She's very professional and respectful too.
The sales experience was a smooth transition. Working with an experience individual like Alanna made the process so much easier and that's why I would definitely work with her in the future and also refer friends and family to her as well."
Tim Willis-Columbus (Buyer) Wed, 05 Jul 2017 02:39:38 +1000
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"Many friends and family members commented on the outstanding marketing approach that Alanna used to present out home to potential virtual home buyers."
Angelo and Diana Frole, Hilliard (Seller) Sun, 25 Jun 2017 12:53:15 +1000
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"From the time I contacted Alanna, she has worked tireless in showing homes to my husband & I. She’s professional and it was a pleasure working with her. She listened to our needs, and provided our listings accordingly. She didn't try to sway us away from our choices."
The Middleton's (Buyer) Sun, 04 Jun 2017 00:18:43 +1000
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"She did a great job helping us. She gave us an honest opinion about houses we saw and gave us good insight about what to look for. My family is growing so getting a house that could work for now and in the future was important to me. She did a great job addressing it and finding the best option for us."
Adam, Columbus, OH (Buyer) Thu, 01 Jun 2017 03:31:53 +1000
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"Alanna could not have been better to work with, both for the purchase of this home in 2015, and then when she sold it in 2017. Alanna is extremely knowledgeable, has a great sense of urgency, is realistic and also supportive throughout the process. After we bought it in 2015, she provided feedback on what we could do when we planned renovations to get the most value for our money and not over spend. Then, when we sold the renovated property she knew just what to highlight for the unique area and buying market. We would not hesitate to use Alanna again and look forward to keeping in touch with her!"
Kim Wenzel (Seller) Sat, 22 Apr 2017 05:10:43 +1000
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"Alanna was excellent. She negotiated an amazing deal for us which included the seller giving us checks for nearly $11,000 for work and repairs at closing. It's clear that Alanna is knowledgeable, thorough, and goes above and beyond. I would recommend her to anyone, not just because she was our realtor, but because of her excellent skills and knowledge."
Amy Van Huffel, Columbus (Buyer) Fri, 14 Apr 2017 06:12:19 +1000
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"I highly recommend Alanna Frole. Five words say it all: "Alanna is better than excellent.""
Mary L. Kevlin, Brooklyn, NY (Buyer) Thu, 06 Apr 2017 01:24:51 +1000
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"Excellent experience with Allana, she was great and on the ball with everything. Being a first time home buyer she taught me a ton about the home buying process.
Pleasure to do business with.
Very pleased"
Scott Spiller Hilliard (Buyer) Thu, 30 Mar 2017 02:30:04 +1000
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"Alanna, You are the best in helping families finding their new home. I have worked with agents in the past and I can't disrespect you by comparing them with you. You are very professional, knowledgeable, friendly, attention to detail, and guided us in every single step from the home search to closing. I'm looking forward to work with you again soon. You become a good friend of our family.
Merry Christmas and happy holidays!"
Ram Gounder, Hilliard, OG (Buyer) Thu, 22 Dec 2016 07:14:05 +1000
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"Smooth sailing !!!
First time I sold a house and it's was so easy and smooth like no worries with Alanna from and her assistant Erin was awesome too actually they're helping us find a new home and more in the process of buying a new home right now because of those two thank you so much !!
One word ( awesome )"
Carol hardy &tris hardy (Seller) Sat, 10 Sep 2016 22:29:36 +1000
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"She was always keeping me in the loop and up to date on any matters with selling my current property and buying my new one. I would recommend Alanna time and time again. This process can be highly stressful and she talked me off the ledge many times. A plus experience."
Kerry Keels, Columbus, Ohio (Buyer) Mon, 01 Aug 2016 09:07:50 +1000
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"I am very happy doing business with ALANNA Frole.she is very polite, respectful, helpful and knowledgeable. I will deal with her again for
sure"
Ousmane ,Columbus Ohio (Buyer) Sun, 10 Jul 2016 00:07:20 +1000
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"Alanna is great to work with."
Robert Haner (Buyer) Thu, 02 Jun 2016 22:29:07 +1000
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"Alanna's patience and experience made the home buying process a breeze. She made the process easy to understand and helped with every facet of the transaction. The experience she provided made sure there were no surprises or issues along the way and during closing. I could not have had a more pleasant experience."
Cory Steinmetz, Columbus (Buyer) Sun, 15 May 2016 00:10:45 +1000
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"I was a first time home buyer and the type of person that loves to figure things out on my own. I originally searched the market for months only to be disappointed how fast houses were selling. All the sites like Zillow would have a home show up to late, and would already be in contract. i contacted many realtors from zillow and worked with a few of them and none of them were of any help to me until i got in contact with Alanna. I found her off zillow and she instantly was super helpful. She listened to what i wanted and understood my problems. She quickly set up a custom MLS search for me and walked me though the process. We toured many homes and she pointed out things i would have never thought of. She had patience and kept reminding me the right home will eventually show up and when that did, she did everything she could to make sure we would win the bid at the best price we could get it.
The seller of our home was a giant pain and Alanna did everything she could to smooth out the process and i can't thank her enough for her efforts. Since then i have and will recommend her to everyone i know in the housing market."
Adam Gottron Columbus Ohio (Buyer) Fri, 15 Apr 2016 10:42:26 +1000
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"Alanna is great, she is very patient and she listened to our needs and came up with a plan that worked. This is the second time we have used her and couldn't be happier."
Brian Smith, displaced (Seller) Fri, 15 Apr 2016 07:10:59 +1000
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"Can't say enough good about Alanna.
Very helpful with local interactions as we had to move out of state prior to sale
Very impressed with her work ethic and professionalism.
Loved the professional pictures"