Donna Klug
Donna Klug
Customer Ratings & Testimonials
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96%
Satisfaction
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100%
Performance
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100%
Recommendation
"I really enjoyed working with Donna Klug, made selling my home easy and quick. Communication skills are excellent. Donna works very hard, and really impressed me with her diligence. She is above all a good listener. I would highly recommend her to anyone interested in selling or buying property. What a great agent!"
S. Calverley Center Valley Pa (Seller) Thu, 26 Sep 2019 03:52:30 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Donna Klug was very professional and I would highly recommend her."
Linda Dunn Harveys Lake Pa (Buyer) Wed, 19 Jun 2019 01:59:12 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"I have been dreaming for a while to find the perfect Lake Home. I looked at two homes prior to this one. The first one wasn't on a lake, but they would not even let me look at the home unless I was pre-approved from a bank. The second one I looked at was an open house for another real estate company, and was turned off by the attitude of the realtors at the property. But...Three times is a charm! When Donna showed me the home, I loved it. I also felt like she was after my best interest. The closing threw some curve balls at the last minute, and she went over and above the call of duty, and we closed on-time in less than 2 months. I would recommend her to any of my family or friends."
James Heffers, Harveys Lake, PA (Buyer) Wed, 22 May 2019 02:46:13 +1000
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100%
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Recommendation
"Donna Klug was the perfect agent for us. She was friendly, understanding, engaging and always made us feel like a priority. She help us every step of the way with her knowledge and advice. Donna truly made this dream a reality for us and we would recommended her to anyone searching for a home."
Amy Drezek, Dallas PA (Buyer) Tue, 23 Apr 2019 23:53:05 +1000
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100%
Satisfaction
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Recommendation
"Great agent and fully committed. I would recommend her to anyone looking for a knowledgeable agent."
Habib arazi (Buyer) Mon, 18 Feb 2019 08:42:51 +1000
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83%
Satisfaction
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100%
Performance
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100%
Recommendation
"Donna Klug was extremely helpful in transmitting our decisions to the buyer's agent when they were demanding frivolous and unnecessary requirements prior to sale; for example, installation of heating power vent which already existed and requirement of attic insulation in rafters when there was a ridge vent in the roof and insulation in the floor. Per advice of several contractors, such insulation would be detrimental to the air flow in the house."
Beverly Cox, Clarks Summit, PA (Seller) Tue, 22 Jan 2019 09:45:16 +1000
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100%
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Performance
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Recommendation
"Donna Klug has such a pleasant personality that you feel comfortable with her
instantly. I would highly recommend her to all my family and friends."
Jean Perkowski Plains (Seller) Sun, 11 Nov 2018 11:06:18 +1000
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100%
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Recommendation
"Donna was amazing to work with. Incredibly responsive, available, and on the ball with everything that we asked. Would definitely recommend her and work with her again!"
Joel Dorman, Swoyersville, PA (Buyer) Sat, 27 Oct 2018 02:59:58 +1000
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98%
Satisfaction
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100%
Performance
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100%
Recommendation
"Donna was such a great realtor! I have used her in the past and was very pleased with her capabilities. She kept us up to date in every aspect of the sale. She’s just a natural, between her super pleasant personality and her experience as a realtor, she is a true asset to Century 21!"
JoAnn Riccardo Forty Fort (Seller) Fri, 31 Aug 2018 02:37:56 +1000
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100%
Satisfaction
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100%
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Recommendation
"She is great! Your company is lucky to have her"
Robert Kozich (Seller) Wed, 29 Aug 2018 22:51:11 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"My experience with Donna Klug was great. She is professional, knowledgeable of the area and of her profession and was always there when I needed her."
Debra Rosado (Buyer) Fri, 24 Aug 2018 11:25:12 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"My experience was great and I have already referred and recommended Donna and Century 21 Smith Hourigan Group to friends that are presently sellers or buyers."
Drew, Harvey's Lake, PA (Buyer) Wed, 15 Aug 2018 01:39:23 +1000
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100%
Satisfaction
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Performance
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Recommendation
"Donna Klug is the best. House under a sales agreement on second day after it was listed. Sold home at $10,000 over asking price as 6 people toured the house and 3 made offers. Everything went very smoothly and Donna handled everything in a prompt and professional manner. I would definitely recommend her."
Robert Edgerton Dallas Pa. (Seller) Mon, 06 Aug 2018 22:56:25 +1000
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100%
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Recommendation
"Donna was on top of every thing that had to be done. always available for any questions took care of all of our needs and we will definitely use her when we downsize for a smaller home and will highly recommend her to everyone that needs a agent.
she is the best
excellent all around"
carol and steve finelli dallas pa (Buyer) Sun, 24 Jun 2018 11:26:56 +1000
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86%
Satisfaction
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100%
Performance
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100%
Recommendation
"Donna is a very diligent and capable agent. She helped us sell 2 houses and was flexible and understanding, and never gave up. The process for our house took much longer than expected but that seemed to be more indicative of the local market we faced. In the end, she managed the process very well!"
John Loucks, Bear Creek (Seller) Mon, 18 Jun 2018 10:00:47 +1000
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98%
Satisfaction
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100%
Performance
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100%
Recommendation
"When we selected Donna Klug to sell our house, she was highly recommended and it turned out to be true. If we sell our existing house, we would call Donna Klug. To anyone selling their house, we would highly recommend Donna Klug. She addressed every concern we had, no matter how trivial."
Al and Andrea Cibello, Wilkes-Barre, PA (Seller) Fri, 27 Apr 2018 00:44:18 +1000
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100%
Satisfaction
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Recommendation
"As indicated earlier, Donna did a great job and I will definetly request her assistance when I purchase another property in the future. I would also certainly recommend Donna to anyone purchasing of selling a home in the future."
Bob Considine Dallas, Pa (Buyer) Tue, 27 Feb 2018 11:46:54 +1000
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96%
Satisfaction
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100%
Performance
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100%
Recommendation
"Donna Klug was excellent through out the whole process. From the day she measured the home, developed the sales packet, determined listing price, to marketing, advertising and negotiating with eventual buyer, to the closing.
I was pleased with the whole process and would recommend and use her again for any real estate needs."
Herb Woodeshick Hunlock Creek, PA (Seller) Sun, 18 Feb 2018 23:59:01 +1000
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100%
Satisfaction
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100%
Recommendation
"Donna Klug is the best"
MJ, Dallas PA (Buyer) Tue, 30 Jan 2018 00:00:44 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"Very professional hard working agent. Always available when and if you had any questions."
Deborah baxtet (Seller) Wed, 29 Nov 2017 03:22:48 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"Donna is a great agent very professional and always available."
Deborah baxter (Buyer) Wed, 29 Nov 2017 03:15:34 +1000
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95%
Satisfaction
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100%
Performance
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100%
Recommendation
"Donna did great research & was very detail oriented in organizing the sale of our home. She did an outstanding job in communicating each step in the sales process. She went above & beyond making the sale easy for us. It was a pleasure to do business with a professional who plainly loves helping people. Thank you Donna!"
Jean & Bill Gelatka, Franklin Twp PA (Seller) Sat, 16 Sep 2017 08:02:08 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"Donna is a real professional, and I would highly recommend her services if you are selling, or buying, a home!"
Allie - Dallas, PA (Seller) Tue, 29 Aug 2017 07:46:36 +1000
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100%
Satisfaction
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Performance
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Recommendation
"Donna was extremely attentive to my needs, and her response time to my questions was very fast. (She is also VERY patient !) I felt confident during the entire process with her at the helm. She is a true professional."
Tracy Riccetti, Dallas, PA (Buyer) Fri, 25 Aug 2017 02:37:07 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"We read Ms. Klug's profile on your internet page and based on her sales record, qualifications, and her overwhelmingly positive customer reviews she became our agent of choice. We are out of state and Ms. Klug was simply amazing at keeping us informed. If we had a question our text message were answered often times within minutes, This was important because a number of documents had to be conveyed between several parties expeditiously. She was simply awesome !!!!
Our home was almost 80 years old and the pictures taken by Ms. Klug presented the home in a very positive manner. We had multiple offers on our home within three days.
The closing process was also clearly understood and the sequence of events which lead to the final sale were all handled by Donna with extreme precision and professionalism.
We love her !! It was almost like your best friend was selling your house."
Terri - Stafford, Virginia (Seller) Sun, 20 Aug 2017 09:59:32 +1000
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100%
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Recommendation
"Donna Klug was very nice and friendly. Took time to answer any questions we had. Just want to say Thank you again."
Kenneth Weaver and Family (Buyer) Thu, 17 Aug 2017 09:43:17 +1000
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100%
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Recommendation
"Donna was incredible. She was always professional, respectful and friendly throughout the entire process. She was very focused on assisting with my needs during all aspects of my purchase and finding our dream home. I was searching for a house for a few months and I must say I was pretty picky. She went above and beyond to find me the perfect house and she was available day or night. Donna was very knowledgeable, understanding and dedicated to helping her clients. With multiple offers in on the house, she was able to help me make the best decision and get my offer accepted. She made sure all the needs from the inspection were met and the closing process was as simple as can be.
Donna found my daughter and I our dream home. I cannot thank her enough for all she has done for us! I would recommend her in a heartbeat! Thank you again Donna for everything."
Megan & Sophia Hughestown, PA. (Buyer) Sun, 16 Jul 2017 02:14:01 +1000
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100%
Satisfaction
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Performance
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Recommendation
"This was a difficult situation and Donna had the knowledge and experience to ensure a positive outcome."
Karen kozich (Buyer) Wed, 24 May 2017 05:36:41 +1000
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100%
Satisfaction
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Recommendation
"When it came time to sell our property we chose Donna Klug as out agent. We knew she was familiar with the property and the neighborhood and although the property was a "one of a kind" and that there would be a limited segment of the buyer market who would be interested, she pushed and negotiated and stuck with us till she found a buyer.
Always friendly and respectful, a true professional! She worked hard for us and came through, Thank You , Donna"
John and Kathy Boyles, Southern Maryland (Seller) Fri, 19 May 2017 04:41:07 +1000
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100%
Satisfaction
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Recommendation
"Donna was very professional, her expertise helped our home sell within the 1st week it was on the market. We would recommend her in a heart beat. Thank you Donna"
Bob & Sandie Dupont, Pa (Seller) Thu, 04 May 2017 09:48:03 +1000
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100%
Satisfaction
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Recommendation
"Donna Klug was a tremendous help in getting my sister's house sold. It was a difficult time for us, and she eased the burden.. She was always in close communication with
us, very quickly replying to all our phone calls and emails. Donna is a combination of a friendly, patient, and understanding person as well as a consummate professional.
Anyone selling a house should seek her out. Century 21 is lucky to have her!"
Joan Kozich (Seller) Thu, 04 May 2017 01:56:38 +1000
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100%
Satisfaction
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Recommendation
"Donna was very patient as we looked for a long time. She is energetic and always made time for us with last minute showings and requests."
karen Connolly. kingston Pennsylvania (Buyer) Wed, 05 Apr 2017 11:33:09 +1000
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100%
Satisfaction
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Recommendation
"Donna was an excellent broker, she helped me with everything I asked or needed help with , she went above and beyond for me and I am forever thankful for that."
Kelly Brek, Forty Fort Pa (Seller) Wed, 22 Mar 2017 06:10:11 +1000
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Recommendation
"Donna Klug, is a very knowledgeable agent, she guided us through the process flawlessly, She responded to all our questions quickly in a very professional manner.
Donna was committed to a Century 21 conference in Las Vegas. Donna placed us in the very capable hands of Cathy Tkaczyk who picked up where Donna left off and guided us through the closing process. Well done ladies!!!!!
Donna is the consummate professional. You should be very proud of her."
Robert & Sandra Jones, West Wyoming, Pa (Buyer) Wed, 15 Mar 2017 10:06:15 +1000
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92%
Satisfaction
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100%
Performance
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100%
Recommendation
"I would highly recommend Donna Klug. She was super easy to work with and made the entire process very easy for me. She found a buyer within the first week of the home being listed!"
Jenn Pierce, Plains PA (Seller) Fri, 10 Mar 2017 12:48:59 +1000
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Recommendation
"Donna has went above and beyond helping me find a property and has went even further helping me close a deal with a bank owned property.
Donna even helped me get a lower price then originally agreed upon when the bank prolonged the closing by a few weeks.
I truly believe that Donna is the best agent in our area. It was an absolute pleasure to work with her on purchasing my first property."
Ryan Duddy, Harveys Lake (Buyer) Tue, 03 Jan 2017 06:27:16 +1000
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Satisfaction
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Recommendation
"Donna is open, friendly and honest. Would recommend her to anyone wanting to sell their house. Our house sold within 2weeks. Donna is a hard worker and always available for questions.
At the end of sale of our home we felt like she was a friend."
Louise McGrath Dallas Pa (Seller) Thu, 27 Oct 2016 22:21:28 +1000
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Recommendation
"Donna is the reason we won the bid on our newly purchased home... We were involved in a bidding war, the other potential buyers agent wasn't as aggressive Donna. She was there for my wife and I every step of the way... She helped us get our dream home and I will always be grateful for the time and hard work she devoted to us....
Thank you Donna!!!!
Jay and Jen...."
Jay Salvo Duryea Pa (Seller) Sun, 04 Sep 2016 12:49:29 +1000
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95%
Satisfaction
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100%
Performance
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Recommendation
"Donna honestly couldn't have been any better. VERY responsive and always follows up. That's what I do with my customers ( I am in sales) and expected nothing short of what I do for my customers daily. Donna came through EVERY TIME"
Ed Dorward Dallas, PA (Seller) Thu, 01 Sep 2016 06:20:50 +1000
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95%
Satisfaction
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100%
Performance
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100%
Recommendation
"I would like to say, Donna Klug was very professional and covered all her basis. My home was listed on Monday and had an accepted offer on Thursday. Great person to work with. Thank you for all your help in selling my home."
Paul Titus- Harveys Lake, Pa. (Seller) Sat, 09 Jul 2016 01:37:08 +1000
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100%
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Recommendation
"Donna Klug was extremely knowledgeable and personable.
Donna Klug went way beyond just being a realtor. I cannot thank Donna Klug enough for selling my house. Donna Klug did an excellent job marketing, showing and selling my home.
I could not be happier with Donna Klug or Century 21 Smith Hourigan Group: they worked hard, kept me informed and sold my home. Donna Klug represents professionalism at its very best.
Donna Klug was always available whenever I called her. Donna Klug always kept me informed whenever she showed my home and offered me many useful ideas.
Century 21 Smith Hourigan Group did an excellent job selling my home and I would recommend them to anyone."
Donna Gavlick, Dallas (Seller) Thu, 30 Jun 2016 06:54:21 +1000
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Recommendation
"Donna Klug was very knowledgeable, personable and understanding of my needs.
I would recommend Donna Klug to anyone who is looking to sell a home. There was not a time that Donna did not respond quickly to me. I cannot say enough good things about Donna ` Donna Klug WAS EXCELLENT!!
I have never been so satisfied using Donna Klug as my realtor."
Donna Gavlick, Dallas (Buyer) Thu, 30 Jun 2016 06:29:49 +1000
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Recommendation
"Donna was excellent to work with through the process of selling our new construction home in Dallas,PA. Communication was excellent and the amount of exposure to the market was on target. It was a positive experience from beginning to end!"
Frank Carey Construction. Pittston Pa (Seller) Thu, 23 Jun 2016 03:24:42 +1000
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91%
Satisfaction
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100%
Performance
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Recommendation
"Wanted property sold by summer to free up money for traveling, but still wanted a fair market price. Donna Klug got it done"
Sue B Plains (Seller) Mon, 06 Jun 2016 11:28:14 +1000
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89%
Satisfaction
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96%
Performance
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75%
Recommendation
"Donna was very helpful with purchasing our home. There were a lot of repairs that needed to be completed and she assisted us through the process in a timely manner. We are very happy with the results and love our new home!"
Chelsea, Harveys Lake (Buyer) Sat, 28 May 2016 05:45:11 +1000
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100%
Satisfaction
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Recommendation
"Donna was recommended by a coworker and she listed our home to sell. While the house was on the market she kept us updated and kept consistent communication with both my husband and myself. Also, I felt like she got to know us and our family and had our best interest at heart. This is why we chose donna to help us purchase a home."
Kristen, Dallas, PA (Buyer) Wed, 25 May 2016 23:27:57 +1000
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Satisfaction
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Performance
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Recommendation
"Excellent"
Jennifer Salvo (Buyer) Thu, 05 May 2016 04:14:22 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"Donna was amazing! She went above and beyond my expectations for selling my property"
Mary Davidson, Oregon (Seller) Fri, 11 Mar 2016 11:36:43 +1000
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96%
Satisfaction
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96%
Performance
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100%
Recommendation
"She was extremelly polite, friendly and attentive to all my concerns, and answered all my questions."
rafael serpa (Buyer) Thu, 10 Mar 2016 15:18:50 +1000
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91%
Satisfaction
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100%
Performance
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100%
Recommendation
"Donna courteous & professional. Also kept me apprised of the latest developments in the sale of the property. There were a lot of extenuating circumstances re: the sale of this particular property & with Donna's knowledge & attention to detail we were able to expedite things in a timely fashion. I would definitely recommend her to any of my friends,& relatives ."
Ray Iwanowski,Lehman Twp. (Seller) Wed, 03 Feb 2016 05:12:00 +1000
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93%
Satisfaction
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100%
Performance
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100%
Recommendation
"Buying your house in 2015 ,certainly is not one of the easiest things I've ever done .
Using my realtor Donna Klug made things go a lot smoother . She shared with me all the good and The bad through the process .Working with Donna was very easy she was very understanding to all my needs . Super easy to get a hold of always got back to me within a couple of minutes . Thank you Donna for all your help and support"
Sarah , Dallas (Buyer) Tue, 10 Nov 2015 16:32:44 +1000
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Satisfaction
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Performance
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Recommendation
"Donna Klug was wonderful to work with, professional, knowledgeale. In both experiences I have had with her, properties have been priced right to sell and sold within a week, which allowed focus on our new home."
Diane Kleynowski, Pittston Township, PA (Seller) Thu, 17 Sep 2015 11:58:59 +1000
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100%
Satisfaction
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Performance
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Recommendation
"She was a good broker and very nice to deal with."
Matthew Romanowski Exeter (Buyer) Mon, 31 Aug 2015 01:05:52 +1000
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Satisfaction
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Performance
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Recommendation
"Donna Klug was always available to answer questions and resolve all issues as they developed. She was very professional in all of our dealings with her. We were in Colorado for most of the issues that developed and we never felt like that was a disadvantage as Donna handled everything in a timely manner. I would recommend Donna Klug to anyone needing a hard working, very professional agent."
Patricia Gayler. Dallas, PA (Buyer) Thu, 02 Jul 2015 07:30:20 +1000
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Satisfaction
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Performance
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Recommendation
"I highly recommend Donna Klug, she made the entire process run smoothly. She clearly and quickly responded to all of my questions and worked on my behalf in correspondence with the seller."
Renee R., Forty Fort (Buyer) Tue, 26 May 2015 11:41:44 +1000
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93%
Satisfaction
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100%
Performance
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100%
Recommendation
"I had been looking for a homes in the Harveys Lake area, previously with Donna Klug. She knew what I was looking for and in the price range that I would feel comfortable. The notification of homes in the Harveys Lake area were also of great help. Communication skills are very important to me, especially as we were going through the process of getting all the forms, and information sent through emails, text and phone calls. It was a joy to work with Donna, and I would recommend her to anyone interested in the Harveys Lake area."