Gay Penak
Gay & Bill PenakREALTOR® (Lic #693208)
Customer Ratings & Testimonials
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Satisfaction
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Recommendation
"Gay and Bill did very well."
Charles K. Orr, 983 Shin Oak Way, TLR (Seller) Fri, 28 Aug 2020 04:33:53 +1000
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Satisfaction
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Performance
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"I felt like Gay took the time to listen to our requirements and did a great job selecting proprieties that met those requirements.
Gay is extremely friendly and understanding and did a great job helping us a find a great house in the area. She is very knowledgeable about the area and was very clear and timely in her communication with us.
Bill Penak was also very helpful meeting us at the house with the inspector and helping answer any questions we had.
I am extremely happy with the service I received from Century 21 and specifically from Gay and Bill Penak. I would (and have) recommended them to others who are interested in purchasing property in the area."
Byron Head, Ingram (Buyer) Wed, 12 Aug 2020 13:15:23 +1000
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"I just want to say thank you for the kindness that they offered throughout our adventure. It was fun house shopping. We felt as family.
Thank you"
Simmons Family (Buyer) Fri, 19 Jun 2020 10:11:13 +1000
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"Gay's market analysis helped us to avoid paying too much for a property we were considering purchasing and she developed an inspection strategy to keep us from paying too much out of pocket to investigate the house. In the end, we avoided a lemon thanks to her. The house we did end up with is perfect for us and she helped us close in less than 30 days on a VA loan. Amazing!"
Jennyth Peterson, Kerrville (Buyer) Sun, 07 Jun 2020 08:07:35 +1000
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"I spoke with Gay by phone. That same day, Gay sent an organized list of properties with characteristics that met our search criteria. Her proactiveness and ability to make a connection was the difference.
We felt as if we have known Gay and Bill for years. Their familiarity with Kerrville was of particular importance to us.
We also spent time with Bill Penak. Bill's eye for property details was very helpful!"
Dan Gallagher, Pawcatuck, CT (Buyer) Thu, 02 Apr 2020 00:42:28 +1000
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"Gay and Bill did a fantastic job. Toni got the process going, but they were great about meeting our unique needs. The online listing was exceptional and I feel that was what sold our house. I felt like Gay and Bill specifically really wanted our house to sell as if was their own. It was a smooth, easy process. Very satisfied."
Trey, Kerrville (Seller) Fri, 06 Mar 2020 12:01:18 +1000
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"Gay and her husband bill help me so much into finding the house of my dreams I couldn't have asked for better people on my journey to finding my house I'm so thankful for them"
Kristyn Kerrville tx (Buyer) Sun, 22 Dec 2019 05:11:01 +1000
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"Gay Penak treated the whole experience with the most pleasurable experience in buying a home. i am so satisfied with everything in which she did for me in the purchase and can deaply say i felt as this was not a business deal but more of a friendly experience with a caring service. i would recommend Gay to anyone who would be interested in buying a home in the hill country."
IRENE MELTZER FROM SPRING LAKE NJ (Buyer) Fri, 20 Dec 2019 08:26:24 +1000
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Performance
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"After I told Gay what I was looking for she looked hard for me and didn’t try to get me to except anything less.
She was always there to guide me through what I needed to do."
Liz Felton (Buyer) Wed, 18 Dec 2019 11:48:01 +1000
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"Gay and Bill were very helpful in every aspect of my sale. I feel they went above and beyond what some realtors would have."
Liz Felton, Kerrville (Seller) Wed, 18 Dec 2019 11:37:39 +1000
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"Thank you, Gay. We had the best time home shopping & Gay made it so easy. She found everything we were asking for in our new home. We cannot thank you enough for helping us find the perfect home for our family. We would recommend Gay to anyone!"
SANCHEZ, Kerrville (Buyer) Sat, 30 Nov 2019 03:02:50 +1000
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"Gay has been a pleasure to work with. She was very knowledgeable about the whole selling process and answered any questions we had with great detail. She always offered very good advice along the way. We would recommend Gay Penak to anyone!!"
Mario, Kerrville (Seller) Sat, 02 Nov 2019 08:17:12 +1000
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"Gay Penak helped me find the lot for my new home build in just one day! She listened carefully to what mattered to me and knew exactly where to take me. Everything went so smoothly. She even introduced me to my future builder! It was a complete pleasure working with her."
LKB, Texas (Buyer) Thu, 03 Oct 2019 23:52:21 +1000
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Satisfaction
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"Gay Penak was excellent at responding to our home search needs. Her knowledge and experience surpassed all expectations.
Gay Penak was very friendly and even introduced us to some local groups of people.
Knowledge of the ares of Kerrville was very helpful.
The staff was very welcoming and friendly. Even made our family doggie “Sophie” feel welcome.
I felt very comfortable with Gay Penak’s knowledge in real estate."
Edward Dennis & Charlene LaPrade/ Kerrville, Texas (Buyer) Sun, 14 Apr 2019 08:20:11 +1000
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"Gay listened and looked for what I wanted....She helped me...I had agents in the
past tell me, when I find something let them know...She did not, she worked for
me....
A very good person..."
Martin Selensky, Fredericksburg (Buyer) Sat, 13 Apr 2019 03:31:32 +1000
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"We were initially planning to work with another broker. However, Gay Penak was the listing agent on a property in which we were interested. We called asking questions about the property and she not only answered all the questions we had, but she offered to immediately go to work to find us what we were looking for. She was so informative, knowledgeable, helpful, enthusiastic, and delightful, how could we say no? She went to work for us and spent months working to find us our perfect house. I am so thankful that we made the phone call on the property that day and she was the listing agent. If not for Gay, we wouldn't have our wonderful house.
Gay Penak was our eyes and ears for the entire process of purchasing our home. We're out of state, and she acted on our behalf, going to properties herself to view them and report back to us with the information. Time after time after time, we sent her to property after property, and never once did she complain or make us feel as though we were wasting her time. She enthusiastically spent her time for us, and we can never repay her for all she's done.
Gay Penak took care of every step of the process for us. She did all the work herself and there was very little we had to do because of how hard she worked for us."
Joe and Jennifer, Ingram, TX (Buyer) Wed, 10 Apr 2019 05:54:24 +1000
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"Gay Penak is a sharp and detailed person that can handle a sale such as this with the utmost ease and professionalism. I was out of town most of the time and never experienced any difficulty or issue that wasn't immediately addressed and resolved. Such a delightful and pleasant person. A wonderful representative for Century 21.
I'd have to make something up to say anything against Gay Penak. It was such a pleasure to work with her and actually make the purchase fun.
I have bought a number of homes and had wonderful experiences each time but I have to say Gay Penak really stands out for her professionalism, knowledge, perseverance and attention. She made everything seem so easy and matter of fact. I hope to have friends and family become interested in the Kerrville area and would without a doubt have them contact Gay."
Marilyn Muller, Houston TX (Buyer) Fri, 22 Feb 2019 10:15:33 +1000
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"Gay Penak was wonderful to work with. She played close attention to what was important to us, was candid with the examination of each potential property, and encouraged us to wait until the right house came along. When our new home showed up, we had the contract negotiated in less than one day. She was a gem!"
Rebecca & Alan Peterson, Kerrville TX (Buyer) Tue, 08 Jan 2019 03:09:31 +1000
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"We had a wonderful experience working with Gay Penak. Gay kept us informed and up to date during the entire process."
Steve Briggs, Kerrville (Buyer) Fri, 19 Oct 2018 07:11:42 +1000
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"Toni and her Century team are true professionals. I had previously dealt with Toni and I am always pleased with the outcome.
Gay got the job done in only three (3) days. She knew the local market, what buyers wanted, what they would expect to pay and how to price my home. She handled everything from beginning to the end with ease and efficiency. It is obvious she has been a sales professional for many years.
Gay does an excellent job of reading her clients. I am a true type A personality and not happy with sales people that feel the need to tell me how the clock is built. She understood not to bury with all the many details. Instead she only bothered me with the important details. Behind the scenes I am sure there were battles to be fought, but again she only came to me with solutions and not problems. It is a though she had known me for many years.
I can't imagine anyone else doing a better job of meeting my expectations than Gay. I have done 5 previous transactions with Toni who spoiled me to her special way exceeding my needs. Gay is a welcome addition to her team and I welcome the opportunity to working with them on my next transaction. They are both A++
Finally, the Century 21 office is staffed by real pros. I always was greeted by name and they made me feel like I was their only client. Louise is a great ambassador for Toni's C 21 office. She is courteous, efficient and a delight to be around. Other businesses in Kerrville could take lessons in how to welcome clients into the office. She is the best."