Customer Ratings & Testimonials
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Satisfaction
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Performance
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"Kathy Santangelo worked with us over so many, over so many months! Kathy made sure things were being done even while she had personal things to take care of and always checked up on them. She stayed courageous in the fight the entire time to find the best match for us, just like she would’ve done for herself. We couldn’t have done this without her and her team for sure. Thank you for everything!!"
Daniel Hillenbrand, Walton KY (Buyer) Fri, 07 Jan 2022 11:00:39 +1000
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"As a first time home buyer I was nervous and did not know the requisite steps to purchase a home. Kathy held my hand through the whole process and was attentive to all my needs. She was polite, patient and went above and beyond throughout. She stated many times that she treats her clients like family. And that is how I felt. I would recommend Kathy as realtor."
Keaton Holbrook Highland Heights, KY (Buyer) Fri, 06 Aug 2021 03:21:02 +1000
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"There is no finer Agent than Susan Cashwell. If we could give her a medal, we certainly would. She gave 100% effort, 100% of the time.
Susan Cashwell performed at the highest levels of professional conduct. From start to finish, Susan has shown great care and concern for both (my father and myself) Veteran home buyers' desires, questions and concerns.
She maintained FREQUENT contact as well as IMMEDIATE responsiveness. Susan communicated clearly and effectively to reduce all transaction-related stresses. This is professional performance of the highest order.
Susan's involvement in this process was of such sincerity that I will be seeking to utilize her services in all future real estate transactions, henceforth.10/10, we will be recommending her to all of my friends and associates.
Simply a FANTASTIC AGENT!
THANK YOU, SUSAN!"
Timothy I Boggs and David L Boggs Jr (Crescent Springs, KY and Cincinnati, OH) (Buyer) Fri, 08 Jan 2021 08:04:46 +1000
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"Kathy is the best! She answered all of our questions and made us feel comfortable. She is amazing at what she does! We would definitely use her again!"
Julianne. Independence, KY (Seller) Sat, 21 Nov 2020 03:56:45 +1000
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"Kathy was a huge help in getting our home ready to sell. Following her advice allowed us to sell our home on under 24 hours. She was immensely helpful throughout the entire buying and selling process."
Greg Pieper, Independence (Seller) Thu, 10 Sep 2020 05:13:48 +1000
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"Kathy was amazing! Would recommend her 10/10."
Kristi Rodriguez, Covington (Buyer) Wed, 02 Sep 2020 01:43:57 +1000
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"Kathy is always the best to work with. She knows what we like and feeds us deals for our investment portfolio that are practical and easy to close. I will always continue to work with her due to her consistently professional yet personal approach to our working relationship."
Brian Dunavent - Covington, KY (Buyer) Tue, 01 Sep 2020 02:58:38 +1000
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"Kathy was a perfect Realtor who I will recommend to anyone buying or selling a home. She goes above and beyond and fights for what's best for you. She has tons of connections and makes sure you are taken care of. We couldn't have asked for a better Realtor.
I couldn't have imagined a better Realtor. My fiance and I both have anxiety and can be difficult to work with and she never stopped fighting for our best interest and making the process as easy as possible for us."
Tiffany, Burlington (Buyer) Sat, 22 Aug 2020 00:13:08 +1000
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Satisfaction
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Performance
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Recommendation
"Good Thankyou"
Marty smith (Buyer) Tue, 19 May 2020 04:38:29 +1000
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Satisfaction
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Performance
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"Great Person helped me out a lot"
Ron Fairbanks 104 N Highview D Middletown Ohio 45042 (Seller) Sun, 10 May 2020 07:39:29 +1000
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"Everything seemed easy and every step of the way was communicated. If we felt like something was not right, Kathy was there to help us better understand. I would recommend Kathy to any of my friends and family, in fact I already have. She definitely put my husband's worries at ease when it came to selling the house. Kathy helped him understand the reasoning behind the price she thought we should list the house for, which I think he was very nervous about. All of it worked out and we could not be happier.
Thank you Kathy for everything you did for us!"
Robin McCleese, Independence (Seller) Thu, 27 Feb 2020 02:27:51 +1000
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"We trusted Kathy with our home and she blew it out of the water. Very easy to work with. She really does complement the real estate business."
Joe Mcclese independence ky (Seller) Wed, 26 Feb 2020 03:31:08 +1000
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"Kathy was my knight in shining armor, if you will, for being a champion in my corner. I felt like she had my back every step of the way. Kathy understood my quite detailed and unusual needs and was able to find, after many a-house hunt, a home that marked off almost every box I had. I felt comfortable asking Kathy for her honest opinion, knowing that I would receive an honest answer.
Kathy’s no nonsense approach and her ability to tell it like it is, was very helpful for me. She is easy to get a long with and listens to her clients needs yet also can open their eyes to options they might not have otherwise thought of.
While there may have been a few hiccups after having home inspections. Kathy stuck by me with patience and never stopped trying to find the right house for me. I feel that she didn’t just want to sell me a house but a place I could call home and she understood how important this purchase as a first time homebuyer was to me in this stage of life.
I would highly recommend Kathy Santangelo to any home buyer, especially first time home buyers, who want(s) a knowledgeable real estate agent that will help try to make what is a daunting process as painless as it can be. She will fight for her clients and offer fair, upfront advice and insight without being pushy.
Thank you Kathy for sticking by me for the 4 long months of searching, I couldn’t have done it without you!"
Dena Hamlin, Dayton KY (Buyer) Tue, 31 Dec 2019 10:00:20 +1000
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Satisfaction
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Performance
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"Kathy has been fantastic, personable, knowledgeable and patient with us during this whole process. We cannot thank her enough. We’d recommend her to anyone! Thank you Kathy!"
Annie and Chao Chen (Buyer) Wed, 18 Dec 2019 12:11:26 +1000
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Satisfaction
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Performance
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"I knew immediately I wanted Kathy to sell my condo. We had a great experience working in the past. She understood that I needed to sell as quickly as possible. She offered to have a open house. A offer was pending after 20 days. That made me so relaxed knowing the worrying was over. If you need to sell quickly she’s the one to get the job done."
Candace Hall, Burlington Kentucky (Seller) Wed, 06 Nov 2019 02:31:26 +1000
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Satisfaction
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"Kathy sold a house I owned on Apple Tree Lane in Erlanger several years ago. The house sold the first day it went on the market. Just recently I contacted Kathy about selling my condo in Erlanger Lakes that I had been renting for the last five years. She advised me what I needed to do to prepare it for sale. Again, the condo sold the first day it went on the market. The buyers' agent was a challenge as she was inexperienced and "dropped the ball" numerous times during the process. Kathy was great in staying in contact with her to be sure that she did what she needed to do. I would (and have) recommend Kathy to anyone needing to sell their property."
Jim Koch, Edgewood KY (Seller) Sun, 29 Sep 2019 00:00:57 +1000
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"Interviewed 4 different brokers-Kathy seemed the best fit for us.
Sold in 7 days !!
Truly professional
Kathy's assistant was outstanding !
Kathy is truly an asset to your company"
Michael Scott - Union, KY (Seller) Wed, 28 Aug 2019 00:06:04 +1000
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"She is really great. Open to looking at different types of homes. Fought for my interests with the lender and the listing agent and the title company."
Erik J. Eide, Dry Ridge (Buyer) Thu, 22 Aug 2019 10:42:20 +1000
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"We were under a tight schedule to look at houses since our son was in town for a limited time. We had some houses we wanted to look at but the list seemed to grow and change often in the few days prior to the day we were scheduled to visit. Kathy was great at working with the changes and arranging the showings. The day before we added another that was new on the market. Kathy was wonderful at giving us advice when it was time to make an offer. Fantastic experience."
John Koch Independence (Buyer) Fri, 01 Feb 2019 13:03:12 +1000
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Performance
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"Kathy Santangelo was always available, no matter what day or time. If I texted her she answered within 5 minutes.
Best of all she never made me feel that I was taking up too much of her time.
It was a real pleasure to work with her.
Friends forever!"
Tina Kentley (Buyer) Sun, 09 Dec 2018 05:41:12 +1000
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"Excelant agent"
Kim Kentley. Florence ky (Buyer) Sun, 02 Dec 2018 22:53:24 +1000
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"Our experience with Kathy Santangelo was wonderful! She was kind, professional, understanding and supportive of our situation from start to finish. Kathy was very efficient and always on top of things regarding the process. She was quick to respond anytime I had a question and always communicated openly with us. Kathy and I became friends during our time working together and I would highly recommend her to anyone seeking an agent in this area."
Jackie Kennedy, Union, KY (Buyer) Sat, 01 Dec 2018 04:25:18 +1000
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Satisfaction
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Performance
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"Very patient working with us through a family situation but the end result was a success in selling our condo. I would highly recommend her to any and all. Very professional in all ways."
Margaret and Raeigh Cundiff from Bunkers Ave. in Burlington to Elmcroft Senior Assisted Living. (Seller) Sat, 29 Sep 2018 12:08:10 +1000
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Satisfaction
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Performance
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"Kathy done an amazing job in helping me buy the condo I really feel in love with. I would like to thank her for her hard work and determination on getting the deal signed."
Candace Hall (Buyer) Sat, 29 Sep 2018 06:36:35 +1000
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Performance
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"Kathy Santangelo was professional, knew the area, and assisted with make-over suggestions based on her previous experience in the area."
Terry Stephens (Seller) Fri, 21 Sep 2018 23:02:53 +1000
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"Kathy has handled my last 3 transactions, and I wouldn't work with anyone else. She knows what I look for in every property. She refers me deals as soon as she sees one that fits my buying model. I can get in quick to know what kind of offer I need to present in a very timely manner. Her operation has melded very well with mine and that is the most important thing I need when working with a realtor.
She's always on top of her transactions. She handles everything very professionally and quickly. She's good at getting all the info we need to have a successful transaction everytime."
Brian Dunavent - Dayton, KY (Buyer) Thu, 30 Aug 2018 09:11:53 +1000
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"Buying my first home was such a daunting task but Kathy made it easy. She is incredibly knowledgeable and was so helpful and patient with me throughout the entire process. I'm happy to be in my new home with the help of Kathy Santangelo and the Coldwell banker team. I will recommend her to anyone who needs a new home! Thank you again"
Alyssa Bills Ludlow KY (Buyer) Fri, 27 Jul 2018 00:37:30 +1000
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Satisfaction
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Performance
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"Kathy did an excellent job for us. We knew our property wouldn't be easy to sell because of location and age. Kathy kept the faith which led us to keep it. I'd recommend Kathy to friends, family and strangers. Kathy was available 24/7 and answered every question we had (and there were many) in an amazingly timely manner. Kathy is an excellent example of what a professional realtor should be."
John & Cindy Berns - Ft. Wright, KY (Seller) Wed, 13 Jun 2018 22:33:40 +1000
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"Kathy and Mandy were fantastic! Helpful, efficient, knowledgeable and all around great to work with!"
Colleen Zirkelbach, Union, Kentucky (Buyer) Thu, 29 Mar 2018 05:44:56 +1000
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Performance
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"Kathy was very knowledgeable and was efficient and easy to work with."
Doug from Union, KY (Seller) Fri, 02 Mar 2018 03:51:52 +1000
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"Kathy was very attentive to detail, and the negotiations during the holiday season did not impact her great service. She was great at giving us time and space to make a careful decision, and she was highly responsive and accessible. She was also very understanding about our doubts and concerns with each property, and she went above and beyond to help us as out of town buyers.
Kathy is a very professional and excellent realtor. Our experience with her was the best experience we have had with a realtor. I would highly recommend Kathy Santangelo as a professional, knowledgeable, and caring realtor and person.
Coldwell Banker West Shell is very fortunate to have a professional with the values and dedication that Kathy Santangelo brings to her clients."
Martha Stapleton, Miami, Florida (Buyer) Mon, 05 Feb 2018 05:38:26 +1000
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Performance
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"Kathy made us feel comfortable throughout the entire process. Our purchase became tricky more than once, but she weathered the storm with us and continued to talk me off the ledge, persay, many times. I can't express in words how helpful she really was. She went above and beyond for us. Kathy was exactly what I needed in a real estate agent. I couldn't be more satisfied with her service and am now the owner of a beautiful home. :)"
Kori Wetherald Cincinnati, Ohio (Buyer) Wed, 31 Jan 2018 02:31:33 +1000
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"Kathy went out of her way to show me houses that I can afford and others that I might like. Kathy's just a very good person and you knows what she she does"
Charles Wilson ,Burlington Kentucky (Buyer) Sat, 06 Jan 2018 14:17:20 +1000
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"Kathy was very in tune to our needs after just a couple of meetings at open houses. She offered a lot of helpful information and suggestions for both buying and selling."
Marge, KY (Seller) Thu, 31 Aug 2017 04:08:26 +1000
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"Selling a home is an emotional and trying time especially when downsizing. I appreciated that Kathy Santangelo understood that and responded not only to our specific questions about the transactions of selling/buying but also to our concerns on a more personal side. It's a daunting experience at any age in life that was made easier by working with someone who became more of a friend than just our agent. Thank you Kathy Santangelo!"
Shauna Bomkamp, Hebron, KY (Buyer) Sun, 30 Jul 2017 22:29:19 +1000
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Performance
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"Kathy was phenomenal to work with. She was encouraging and kind when we initially spoke with her about listing our very difficult to sell property. She went above and beyond to research our financing options and put a solid plan in place. We were under contract quickly and Kathy continued to work with us every step of the way to get the property closed in a timely manner. We felt comfortable talking with her about any questions. She treated us like family, and we had never even met in person."
Amy, Crestview Hills (Seller) Wed, 31 May 2017 03:36:31 +1000
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"I had put Kathy up for the challenge dealing with a foreclosure and she went above and beyond to make everything as easy as possible for me, while providing me with laughs along the way! I completely trusted her judgement on things and would recommend her to anyone I know. She was always able to reach and get me any answers I needed right away."
Sam, NKY (Buyer) Tue, 14 Feb 2017 00:36:13 +1000
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"From start to finish, Kathy Santangelo made it simple, fast and stress free. Thank you Kathy!"
Kristi McClure (Buyer) Wed, 23 Nov 2016 05:59:27 +1000
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"Kathy does an outstanding job advising on getting a house ready to list, pricing and staging. She is a pleasure to work with.
Kathy is outstanding in every aspect."
Carol Reis Burlington, KY (Seller) Fri, 28 Oct 2016 05:16:01 +1000
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"Kathy was willing to pitch in personally to help make this transaction happen. She understood my situation, showed great compassion and empathy for the difficulties I faced and gave me good advice without undue pressure. She stood up for my interests during the negotiations and made me feel I had an ally. She became a friend, not just a broker!"
Carole Kinduell-Davis (Seller) Sat, 15 Oct 2016 21:05:29 +1000
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"I had been looking at property on your website, which I really liked since it allowed me to search by county as well as for specific features. I contacted the website when I found a house I really wanted to look at and Kathy Santangelo got back with me within the extremely short time I had to look at that house before we had to return home to Western KY. Although we did not buy that house, she aggressively looked for property with our specifications and located a banker who was able to take our application for pre-approval over a holiday weekend. We were very pleased with her work.
I liked her very much and as a professional woman, I thought her work was top notch"
Susan Neace, Central City, KY (Buyer) Tue, 13 Sep 2016 03:01:42 +1000
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"Kathy was fantastic handling the sale and purchase of our properties. She is very hardworking and dedicated. She was a pleasure to work with.
It was handled professionally. She is a very honest sales person. Loved working with her.
Loved working with her."
William or Joye Green- Florence, KY at Southfork (Seller) Thu, 18 Aug 2016 11:28:15 +1000
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"Kathy is absolutely amazing! She truly understands the needs and desires of her customers and will go way above and beyond. A genuine caring soul."
Aaron - Weatherford, TX (Seller) Mon, 25 Jul 2016 23:53:21 +1000
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"Kathy is a very personable, hard working, professional individual relator and keeps us well informed."
Bill and Joye Green, timberbrook lane (Seller) Fri, 24 Jun 2016 12:44:26 +1000
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"I don't know anyone who works harder and loves her job more than Kathy Santangelo. I could tell from the first phone call that she would be fun and easy to work with. Kathy is super knowledgeable in every step of the process, and she was happy to answer all 5,000 of my real estate questions. I must have dragged her through 30 houses in the span of a couple of months, and she was super patient and intuitive. She knew what I wanted and needed before I did! Buying a house can be stressful, but Kathy did a great job of minimizing that stress. I can't say anything negative about my home-buying experience, and I would recommend Kathy to anyone."
Mandy, Independence (Buyer) Thu, 26 May 2016 00:59:24 +1000
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"Kathy Santangelo was extremely knowledgeable about our community when it came time to sell our condo. This type of knowledge is very important when selecting an agent."
Bob and Paula Mainhart (Seller) Sat, 19 Mar 2016 23:21:20 +1000
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"Kathy is an excellent agent who listens to customers needs/wants. She is persistent until she finds a house you are happy with."
Mark Gerber Hebron, KY. (Buyer) Tue, 02 Feb 2016 00:36:52 +1000
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"We knew Kathy Santangelo from her work in the local community and her success rate of selling condos in the area. We met with her once and knew that she would do a great job of finding us a home as we were selling the Condo.
Kathy was able to guide us through this series of steps and made it all very understandable to us. She took the time to get to know us, listen to what we felt was important and offered her help in finding the house we wanted. We were not disappointed.
Kathy was always the ultimate professional yet having a sense of warmth and caring. She stayed in close contact with us at every step and helped us whenever we had a question."
Thomas Eickhoff, Union, KY (Buyer) Tue, 03 Nov 2015 01:53:14 +1000
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"We knew that Kathy Santangelo had a great knowledge of our community and her turn-over rate of other properties was outstanding. After meeting with her once we were sure she was the one to take care of the sale of our Condo. We were able to sell the property in less than a month at a price that was good for us. An outstanding job completed by Kathy.
Kathy stayed in close contact with us during the sale and answered any and all questions we had in remarkable time. She offered valuable suggestions that made the transition easier. She did care about us and was able to add her valuable knowledge to our efforts. An outstanding job.
A remarkable professional."
Thomas Eickhoff, Union, KY (Seller) Tue, 03 Nov 2015 01:42:33 +1000
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"Kathy Santangilo Has a very professional approach at her job. Kathy is quick to return calls or answer the phone and is efficient at obtaining information about properties. I felt that Kathy worked solely in my personal interest without trying to persuade me into something I was not comfortable with or did not want."
William Birri , Covington (Buyer) Wed, 28 Oct 2015 02:58:11 +1000
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"Kathy is very sweet and affable and has a better grasp of the electronic environment that we all now share then I would ever hope to have.
Kathy kept my sister and myself in "the loop" every step of the way up until the day we closed.
I would recommend Kathy to any potential buyer or seller."
Bruce Houp (Seller) Sun, 25 Oct 2015 08:48:54 +1000
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"Kathy came highly recommended by a resident in the community where we were selling. I trusted this resident and her glowing review of Kathy, and contacted Kathy right away. She was a wealth of information and provided immediate responses to phone calls and email messages from us! She recommended Sibcy Cline's services organization, and we had great service from all of the contractors we used."
Donna Henry, Ft. Mitchell (Seller) Thu, 22 Oct 2015 03:33:16 +1000
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"We thought Kathy did a wonderful job for us......finding a special home in the price range we wanted was a challenge and she did it!"
Gary and Helene Eith/Florence KY (Buyer) Wed, 05 Aug 2015 01:32:38 +1000
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"Kathy is friendly, honest, and sincerely wants to help you find your special home."
Harold Brauer (Buyer) Tue, 28 Jul 2015 09:46:43 +1000
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"We had listed with another person the spring before for 8 months with no results. Kathy Santangelo had been a showing agent and commented on how nice the place was when she finished showing it. When we decided to go back on the market we had already decided to go with Sibcy Cline because while we were listed with other agency, 3 units in our building sold by Sibcy Cline, all in three weeks or less. Because of Kathy's professionalism we chose to ask her to list our property. Sibcy Cline and Kathy Santangelo know how to market and advertise properties! Sibcy Cline SOLD Mine!"
Nancy and Beth Minnick, mother and daughter now enjoying Florida life! (Seller) Thu, 21 May 2015 02:26:37 +1000
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"Kathy Santangelo really understood what our taste was and she helped us navigate the selections in a very practical manner. We have really enjoyed working with her as she is very calm, patient and understanding.
Kathy has a good knowledge of the local area and also provides helpful tips.
Never during your search process will you feel rushed or compelled to make a decision.
We used Kathy to represent us on the sale of our condo as well.
We would certainly use her services again in the future and recommend her as a realtor for our friends and others reading this."
Hansel and Sayaka Ramathal (Buyer) Tue, 12 May 2015 12:44:50 +1000
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"If you just want to look at houses/condos/real estate, most any agent will do. However, if you want someone who understands your needs, anticipates questions and can provide workable solutions, then you need Kathy Santangelo!"