Kellie Sergent
Kellie Sergent
Customer Ratings & Testimonials
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"My wife and I were first time home buyers and selected Kellie after we saw that she was very highly rated on realtor.com website. The one key factor we saw from her reviews was that she was very easy to work with (especially with first time buyers like ourselves).
As first time homebuyers, we were very intimidated by the prospect of going through the process. But working with Kellie made that process seem easy. She informed us of what needed to be done, when it had to be done, and often checked in on us to answer any questions we had. She was also incredibly kind to speak with.
She also went above and beyond for us in some unpredictable situations, such as when we had an issue with our down payment assistance. When my tribe, who were providing the assistance, was not going to be able to deliver their check at closing until after the title company closed, she was able to arrange having the company stay open late. This allowed us to move into our home on closing day (which was a Friday) and no have to wait until Monday.
We would highly recommend her to anyone we know that needs to buy a house."
Duane and Kara Burfield, Bellaire, MI (Buyer) Fri, 09 Oct 2020 06:51:59 +1000
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96%
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"Kellie was a great help to us in finding our home. She was upbeat, responsive and knowledgeable throughout the process. Have already recommended her services to others."
Somers (Buyer) Fri, 09 Oct 2020 04:18:52 +1000
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"Kellie Sergent did an excellent job during the initial process, keeping in constant communication with us, and during the closing. She was effective and professional throughout the entire sales process. I would highly recommend her to anyone in the area. 5 STARS!"
Chris T. (Seller) Fri, 11 Sep 2020 04:00:17 +1000
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"I really enjoyed working with Kellie. She is articulate and knowlegable, and always offered useful options in various scenarios with which I was unfamiliar, making sure I had a full picture of what was going on at all times. Her advice was invaluable during the entire listing and sales process, and I know she would do the same for every client."
Chris Wood, Elk Rapids (Seller) Wed, 26 Aug 2020 01:10:52 +1000
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"she was organized and efficient.
I would highly recommend her to friends."
Constance Powers. Waterford,Mich (Seller) Sat, 25 Jul 2020 06:26:54 +1000
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"We’ve worked with Kellie for over a year between buying and selling. Both transactions have been seamless due to her attention to detail, communication and commitment her profession. We would recommended Kellie time and time again to anyone needing a real estate professional. Thank you Kellie, for helping us buy our forever home for our family!"
Randy and Amanda Merchant (Buyer) Sat, 28 Dec 2019 07:41:52 +1000
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"I have worked with Kellie three times buying and selling. I believe she is the number one agent around. You will not regret hiring her! Sonya Mahaney"
Sonya Mahaney, Bellaire Michigan (Buyer) Sat, 16 Nov 2019 08:17:27 +1000
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"I have worked with Kellie on selling two vacation condominiums and several pieces of property, and can only say great things about her! She is professional to a fault, knows the BEST way to market the properties, and was successful in helping me sell these properties in a down market. I appreciate all she has done, and would HIGHLY recommend her services to anyone wishing to sell property in this part of northern Michigan. Thank you Kellie for all that you’ve done!"
Kathy DeFever, Bloomfield Hills, Michigan (Seller) Sat, 16 Nov 2019 04:52:38 +1000
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"She is a total professional agent. I'm extremely satisfied with her. Thank you, Kelly Sergent!"
Richard Lambert, Chelsea, Mi (Seller) Wed, 25 Sep 2019 04:22:59 +1000
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98%
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"We couldn’t be more pleased with the experience in selling our home with Kellie. She was knowledgeable, friendly, down to earth, and truly had our best interest at heart. From the first time we spoke with Kellie a few years ago when we first kicked around the idea of listing our home to the closing day and beyond, Kellie has been nothing short of amazing. When it’s time for us to buy again, Kellie will be our first call."
Randy & Amanda Merchant, Elk Rapids, MI (Seller) Tue, 27 Aug 2019 23:53:18 +1000
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93%
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98%
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"I couldn't have asked for a more compassionate, knowledgeable, hard working realtor than Kellie."
Emily Hubbell, Buckley MI (Buyer) Sat, 17 Aug 2019 05:10:53 +1000
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"The testaments written about Kellie that I read before I met her were very important to me. The fact she lived in Elk Rapids and loved the area was a plus. Having experience with other realtors I knew what I didn't want. My daughter and her husband's approval was also important and she certainly achieved that no problem. Meeting Kellie, and talking to her was the final thing I needed to understand everyone else's approval and excellent recommendations and I was sure she was the one.
Kellie for me was a dream come true. She is very knowledgeable, experienced, professional, wise and gifted. What sets Kellie apart is she is a wonderful person at the same time, very caring, understanding, compassionate and thoughtful. It is no wonder her services are sought after and lauded. All well deserved!
She is a hard worker and not afraid to get her hands dirty while helping her client out. This may find her with a broom in hand, wheeling the trash down the drive, changing a light bulb, helping with the carrying of boxes, or anything else she can do to help out.
Kellie saw me through the whole process which at times was emotional & difficult.
I would highly recommend Kellie Sergent to anyone seeking the services of a real estate agent. She is a "One-In-A-Million" find in your search for one."
Janice Torch Lake (Seller) Sun, 21 Jul 2019 10:28:13 +1000
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"Kellie went above and beyond for me as a first time home buyer. Going into this I didn’t really understand anything and Kellie was quick to help me learn and guide me. She was very quick at responding to any of my questions and responding quick to the houses I was looking at purchasing. Finally found my forever home and she helped tremendously on closing. Thank you so much Kellie for all of your help. So much appreciation goes to you!"
Catherine carpenter 11452 Darragh Rd Mancelona (Buyer) Wed, 10 Jul 2019 00:14:42 +1000
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84%
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Recommendation
"Kellie Sergent was absolutely fabulous to work with and she provided prompt responses to all my email inquiries and insecurities. The small piece of property (without any structures) on Schuss Mountain she sold was apparently not a very desirable and very small piece of land, in a not so desirable location. As executrix for the estate of the deceased elderly couple who owned this land, I am so grateful Kellie was able to sell it. I'm in Texas and the property in Michigan and therefore I've not seen the property.
I highly recommend Kellie Sergent as she did the nearly impossible of finally finding a buyer for this very difficult piece of property for which I'm very grateful."
Sara Barton, Texas (Seller) Thu, 06 Jun 2019 03:59:22 +1000
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"Kellie was excellent as always! Professional, knowledgeable, trustworthy and timely in all of our dealings. Would not hesitate to give her the highest recommendation! She is a true asset to Century 21 Northland!"
Tanya—Maryland (Buyer) Tue, 04 Jun 2019 09:17:55 +1000
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"Kellie was great to work with. She was on top of the process, had great follow up and was proactive with letting me know what things I should have when. I appreciated greatly the support she has provided. I look forward to making a home for our family in the Traverse City area and I am so thankful that Kellie was able to make this all happen so effortlessly for me. Not only did she help me find a home, but she took me under her wing to get out in the community, get to know people and attend some networking events. This kind of warm introduction is the epitome of why Northern Michigan has the greatest people. I look forward to continue working with Kellie in the future!"
Katy Caddy, Elk Rapids (Buyer) Sat, 04 May 2019 02:59:59 +1000
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"I found the listing on Zillow and Kellie's profile was the one attached. She was great to work with and I would work with Kellie again."
Matt Luce Billings MT (Buyer) Fri, 19 Apr 2019 03:52:39 +1000
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"Kellie Sergent is a fully dedicated agent who empathizes with her clients on the emotional side of buying and selling a home while at the same time continually offering professional insight or advice. Kellie was a strong communicator and her organizational skills facilitated a smooth process as we bought our new home. We will continue to refer our friends and family to Kellie for many years to come!"
David & Tracy Fosdick, Elk Rapids MI (Buyer) Fri, 12 Apr 2019 12:28:58 +1000
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"We were so blessed to have Kellie Sergent support us with the recent sale of our home. She was an incredible agent to work with. We were instantly impressed with her professionalism and communication skills, as she was always available and extremely responsive and prompt. She truly made us feel as if we were her only client. Kellie developed and executed a strong marketing campaign with a presence of online and other advertising. Working with Kellie as our agent was one of the best decisions we ever could have made and we will be referring her to friends and family for many years to come!"
David and Tracy Fosdick, Williamsburg MI (Seller) Thu, 11 Apr 2019 23:00:28 +1000
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"I would highly recommend Kellie Sergent. I have bought and sold many homes and she was by far a superior realtor. I will use her for all future transactions."
Sonya Mahaney, Elk Rapids (Seller) Thu, 11 Apr 2019 09:34:30 +1000
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"We were referred to Kellie Sergent from someone in the industry and we could not have been more happy with the service and professionalism that Kellie showed throughout the whole process. Kellie was fantastic and exactly what we needed to find our place in Traverse City. She was more than accommodating of our schedule, she knew the Traverse City area and offered additional insight and help in making sure we asked the right questions. She was knowledgeable about each house and what it could offer, and was great with communication through phone, email and text.
As we are out of town, Kellie handled everything from the inspection, final run through of house, taking pictures of content in the house, negotiating final touch ups and working with the finance company to ensure a smooth purchase would highly recommend her to anyone looking for a place in the area."
Heather Gundry, Traverse City (Buyer) Wed, 03 Apr 2019 08:03:37 +1000
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"Kellie quickly grasped what I was looking for in a new house and location, plus the need to sell my current house before buying the new. She went to work like a professional, experienced whirlwind. It was no simple feat managing the details and timing of two transactions that needed to function in tandem. The work of selling my house was amazing, I'm so impressed. Plus she found the perfect new house for me. Double amazing!"
Donna Curtis, Williamsburg (Seller) Mon, 27 Aug 2018 08:11:32 +1000
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"Wonderful realtor! She helped us every step of the way in finding our dream home. Timely, knowledgeable, kind and helpful! We are so glad we chose Kellie Sergent to be our realtor!"
Brooke Butler, Rapid City (Buyer) Fri, 03 Aug 2018 02:46:25 +1000
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"I am a Realtor myself in a different area and have been for 34 years. As a Century 21 agent downstate, I sought out the local C21 in the Elk Rapids area to sell my parents home.
I was put in touch with Kellie and liked her instantly upon meeting. She was professional, compassionate, knowledgeable and kind.
I was impressed by her business sense, professional ethics, and familiarity with the area.
I would highly recommend Kellie to anyone looking for a Realtor in this area and should the cause arise I would use her again myself."
Kim Pratt (Seller) Thu, 02 Aug 2018 04:11:05 +1000
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54%
Satisfaction
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71%
Performance
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75%
Recommendation
"Kellie was helpful in selling my parents property. It was a difficult time for me."
Jan Antecki Presque Isle MI (Seller) Fri, 13 Jul 2018 00:36:49 +1000
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96%
Satisfaction
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Recommendation
"I cannot say enough about what a great experience we had with Kellie. She made the home buying experience easy and enjoyable. I would definitely recommend using Kellie if you are looking to buy a new house! Thank you Kellie for everything!"
Julie, Torch Lake (Buyer) Thu, 21 Jun 2018 23:00:00 +1000
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"Kellie Sargent worked diligently from the moment we signed a contract with her to market and sell our condo in a difficult marketplace. I would recommend her to ANYONE."
Kathy DeFever, Bloomfield Hills, MI (Seller) Thu, 12 Apr 2018 04:41:46 +1000
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89%
Satisfaction
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Performance
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Recommendation
"We were incredibly fortunate to have Kellie as our agent. She's knowledgeable of the area, was easily reachable by phone, and always prompt in her email responses. If you're buying a house, you won't go wrong by giving her a call."
Jeff Turick, Elk Rapids (Buyer) Tue, 27 Mar 2018 23:23:25 +1000
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Recommendation
"Kelly was great to us. She worked hard to find us a home when the market was moving very fast. She was very prompt and courteous to our schedules. Very nice job and would recommend her to anyone."
Treasa Merchant (Buyer) Sat, 27 Jan 2018 12:56:45 +1000
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Recommendation
"Kellie was wonderful to work with. She is knowledgeable, trustworthy and understood me as a buyer. She also provided excellent and professional advice throughout the purchase process.
Thanks Kellie, you were great!"
Linda; Elk Rapids (Buyer) Thu, 14 Dec 2017 04:34:28 +1000
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"Selling a house can be a stressful experience only exaggerated when it's a home you've built, loved and raised your children. We selected Kellie Sergent to handle the marketing and ultimately sale of our home. Kellie is professional, compassionate and thorough. From explaining her marketing strategy to counceling us on how best to prepare our home for the professional photo shoot she arranged, from taking care of things after we moved out of the area and keeping us well informed throughout the process. Kellie is a true real estate professional. Thank you Kellie for helping us make this life transition a little easier."
Mary Beth & Steve Vandenberg (Seller) Mon, 23 Oct 2017 11:31:16 +1000
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"Working with Kellie has been amazing.. She made the whole process as easy as possible and kept us informed the whole way. We can't thank her enough for every she has done for us.."
Josh Johnson Fife Lake (Buyer) Mon, 25 Sep 2017 21:15:58 +1000
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"Kellie was great to deal with, kept us informed, gave good advice, understood and responded to our concerns. Kellie did an outstanding job of marketing our property, utilizing multi-media, resulting in attracting the buyer from way outside our market area.
Kellie's knowledge and ability to incorporate multiple marketing tools, along with her hard work, made for a very strong marketing campaign.
Kellie is very professional and easy to deal with; enjoyed working with her. I would certainly recommend Kellie Sergent to anyone seeking to buy or sell property in NW Michigan."
Jerry Field, Grand Rapids MI (Seller) Tue, 19 Sep 2017 02:32:07 +1000
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"Kellie Sergent was very professional and knowledgeable in helping us to find a vacation home. She listened to our needs and concerns and always got back to us in a timely manner with answers to our questions. We enjoyed the process and Kellie always made herself available when we were in the area to view properties. We had an excellent experience working with Kellie and would highly recommend her to anyone looking for a home."
Doug and Tammy Oberski, New Hudson, MI (Buyer) Thu, 10 Aug 2017 07:38:39 +1000
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Recommendation
"We were HIGHLY impressed with the professionalism and manner in which Kellie handled our property purchase. She went out of her way during and after the sale to assure everything went smoothly for us. It was a PLEASURE working with her!"
Sharon & Bill Hill, Torch River (Buyer) Mon, 10 Jul 2017 11:37:00 +1000
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Recommendation
"Kellie did a great job on all aspects, we would highly recommend her!"
Marc (Buyer) Thu, 29 Jun 2017 09:02:53 +1000
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Recommendation
"Kellie Sergent was tremendously knowledgeable, professional and engaged in the sale of my home. She understood the market and as a result I was able to sell for full price within 24 hours of listing. Kellie understood the emotional aspects of selling my home and was dedicated to providing a sales experience with which I felt comfortable and confident. I recommend Kellie with the highest praise and would certainly use her services again."
Alyssa Breznau (Seller) Thu, 29 Jun 2017 05:53:43 +1000
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96%
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Recommendation
"I would highly recommend Kellie Sergent! She has a passion for people and real estate and loves to find the perfect fit for each buyer. I especially appreciate her honest opinions and perspective. She is realistic, but at the same time encourages you to be open-minded so you won't miss an opportunity. Kellie has a natural love for northern Michigan and holds Elk Rapids close to her heart! She will do whatever possible to complete the deal with perfection. The thoughtful gift left at my new home was a class act and will always be a keepsake!
Thank you, Kellie!"
Trish Morrison Elk Rapids, Michigan (Buyer) Fri, 31 Mar 2017 00:19:50 +1000
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"Buying a home in the Traverse City area, while living in California, was a 3 year process. Finding the right home that fit was a challenging search with changing desires and constraints. Kellie was tireless, enthusiastic, professional, patient, knowledgeable, detail oriented, AND delightful to work with. We appreciated how Kellie always endeavored to answer all our questions and concerns in a timely manner.
She was "there" for us every step of the way! Her enthusiasm for the "Up North'' lifestyle is contagious and sincere. Kellie listens. We will not hesitate to recommend her to anyone. We feel lucky we found Kellie and now consider her a personal friend. Thank you so much for all your great work. You are a true asset to the real estate world and a shining star."
Bill & Maggie Kurtz, Fullerton, CA (Buyer) Wed, 08 Mar 2017 11:18:58 +1000
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"We loved working with Kellie! Kellie was quick to respond and was very knowledgeable. We trusted her and she went above and beyond to help us. Kellie managed all aspects of the purchase of our new home, making it very easy and fun. We would use her again and recommend her to anyone looking to buy in Northern MI. Thanks Kellie!"
Colby and Dawn Bodzick Rochester, MI (Buyer) Fri, 10 Feb 2017 12:22:45 +1000
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98%
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Recommendation
"This was one of my better sales experiences. I live out of state and all communication was done over email and phone. Kelly took care of everything and was fantastic at updating me on the status of the safe. Not to mention my home sold in three days. Couldn't ask for more."
Shane Vandekerkhof, Farmington, Utah (Seller) Wed, 18 Jan 2017 01:37:42 +1000
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Satisfaction
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75%
Recommendation
"Kellie handled all aspects of the sale of my property in a professional and timely manner. She was very knowledgeable about the local market,and also the online marketing of the property. I would absolutely use Kellie again for my real estate needs and would gladly recommend her to friends and family."
Dave Spencer, Elk Rapids Michigan (Seller) Wed, 19 Oct 2016 02:56:16 +1000
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"Thank you Kellie Sergent! We appreciate your helpfulness and patience through this process! If someone is looking to purchase property in Northwest Michigan I feel confident Kellie will provide outstanding service, professionalism, and knowledge of local real estate to make the process smooth and enjoyable. Thanks again!"
Mike & Sandy, Oxford, MI (Buyer) Fri, 23 Sep 2016 03:35:46 +1000
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98%
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Recommendation
"Kellie was great to work with on buying a home through her and then having her help us sell our land. She answered our questions and was honest with us through the whole process. I would recommend using her for any for any property that you want to buy or sell."
Tim Ewert Elk Rapids MI. (Seller) Tue, 20 Sep 2016 01:29:02 +1000
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88%
Satisfaction
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92%
Performance
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Recommendation
"Kellie is friendly, professional, and very willing to help in any way possible"
Mariah Hockin Williamsburg (Buyer) Fri, 16 Sep 2016 05:31:44 +1000
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"Kellie was the listing agent on our recent purchase. She was friendly and happy to allow us to go through property multiple times on a holiday weekend and other weekends, since that was the only time we were available.. The process of purchasing a home was new to us, and even though she was the listing agent, we felt she was fair and transparent about the complete process.
Since we are new to the area, Kellie was very helpful in helping us find contractors to work with us. We were so satisfied with working with Kellie that we asked her to represent us in selling another property in town. That says a great deal about Kellie's professionalism."
Jennie Ewert, Beaverton, MI (Buyer) Thu, 18 Aug 2016 03:57:55 +1000
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Recommendation
"This was our second transaction with Kellie in less then one year. Our third was buying another home through Kellie in this same time frame. She is on top of it , as she was in other previous purchases . Any future real estate needs we have, Kellie will be our go to person. I would highly recommend Kellie .
She is number one in Northern Michigan ."
Dave Cupp Alden,Mi. (Seller) Thu, 28 Jul 2016 01:37:28 +1000
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"Absolutely Perfect"
Andrew Adams (Buyer) Wed, 15 Jun 2016 05:29:01 +1000
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"Kellie Sergent always answered all of my questions and made herself available to fit my schedule. She never tired of showing me everything that was out there even though it may not have been exactly what I was looking for. Even though I had never met Kellie before, I feel like she has become a friend. She even took me out to lunch and brought a house warming gift before the closing. This really meant a lot to me! I feel that Kellie was as excited about this journey as I was and and was in it with me every step of the way! I can't wait to have her over for a glass of wine out on my new deck!"
L. Sue Wilson (Buyer) Sat, 16 Apr 2016 00:30:59 +1000
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95%
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Recommendation
"I have bought and sold many homes, and Kellie Sergent has been among the best agents I have ever worked with. She handled the entire process in a very comfortable way for me. And got results."
Kerry Tucker (Seller) Wed, 16 Dec 2015 07:54:55 +1000
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"Kellie was very easy to work with. Her knowledge of area was amazing. Made us feel at ease relocating to a new town. Her passion and drive to always better herself personally and professioanly is inspirational. Thank you Kellie and Century21 for an awesome home buying experience.
Ps. You owe us beers for writing this. Lol
Love
Joel & Carla Garter"
Joel & Carla Garter Elk Rapids, Mi (Buyer) Sat, 21 Nov 2015 05:33:00 +1000
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"greatjobkellie"
dan soper elk rapids mi (Buyer) Tue, 03 Nov 2015 12:07:42 +1000
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100%
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Recommendation
"Kellie did a great job for us. Very patient with us on "the hunt". Thanks a lot Kellie!"
Jeremy Nuss, Traverse City (Buyer) Wed, 28 Oct 2015 05:01:50 +1000
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"Thank you Kellie for making this whole process go as smoothly as possible! Buying and selling can be so stressful but with your tips, positive attitude and knowledge made it simple."
Maria Schneider, Elk Rapids (Buyer) Wed, 02 Sep 2015 07:24:46 +1000
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Satisfaction
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98%
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Recommendation
"Kellie was actually the sellers agent but was very helpful gathering information and assisting us from a distance.
Our purchase would have been much more difficult without Kellie's assistance. We very much appreciate everything she did to help us manage the process."
Scott Gower (Buyer) Tue, 30 Jun 2015 00:16:34 +1000
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Recommendation
"I have bought and sold many properties both residential & commercial, and worked with many realestate agents through the process. I have to say that Kellie Sergent was the best. Her dedication ,knowledge of the area ,follow up , and attention to detail was top notch . She showed us many properties before we found the right one. We will recommend her to anyone we know looking to buy or sell . A Big Thank You, to Kellie for making our Torch Lake home a reality ! ! Dave & Debi Cupp"
Dave and Debi Cupp (Buyer) Thu, 25 Jun 2015 06:03:08 +1000
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"Kellie spent time with us at the house and made time to discuss the market and trends and was very knowledgable and we felt very comfortable with her in our home. Prior to finalizing our listing she gave us an outline of her proposed plan. She was very professional and generous with her time.
Once listed, she kept the house very visible. She kept us informed and was very, very helpful coordinating inspections and helping us complete everything required to finalize the sale.
Kellie did a fantastic job. At 82 and 87, we appreciate her patience and taking the extra time to explain so much more than normally required with other clients.
We highly recommend her services to anyone that want personal service.
THANK YOU, KELLIE!!!"
Arlene and Richard Bailey, Alden, Michigan (Seller) Sun, 21 Jun 2015 23:51:51 +1000
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Recommendation
"Kellie listened to exactly what we were looking for and she looked until she found the exact house we wanted. She answered all of our questions and was extremely knowledgeable about the area and the process."
Kenny and Amanda Yergler (Buyer) Sun, 14 Jun 2015 20:58:54 +1000
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100%
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Recommendation
"I really enjoyed working with Kelly, she was very easy to talk to and listened to my concerns and goals. She was very motivated, hard working and kept me informed throughout the process. I would definitely recommend her to others in need of an agent."