Lauretta Cook
Lauretta Cook
Customer Ratings & Testimonials
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91%
Satisfaction
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98%
Performance
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100%
Recommendation
"Lauretta accurately described market conditions to us and secured a contract for more than list price. We were very pleased with our experience and its outcome. Laurette did an excellent job given that we were basically absentee owners."
Nancy Cornette Saluda, NC (Seller) Sat, 22 May 2021 08:41:13 +1000
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96%
Satisfaction
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Recommendation
"I appreciated all of Lauretta's help and advice through the process. As an out-of-state buyer, I could trust Lauretta to help me through all the details and set up all the required appointment, inspections etc."
Emma Lawless, Asheville (Buyer) Sat, 22 Aug 2020 06:25:41 +1000
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100%
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Recommendation
"Loretta was patient and very informative. Lauretta represented both parties ethically and competently. As a Georgia resident, I was surprised that agents in North Carolina can represent both parties. Although apprehensive about that difference in law and the obvious conflicts that can arise from this arrangement, I agreed. I’m glad I did. Lauretta represented my interests. I’ll be using Lauretta in any future real property transactions in the future"
Giovanni Diaz, Mill Springs (Buyer) Tue, 11 Aug 2020 07:22:03 +1000
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100%
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Recommendation
"My mother is a retired realtor and researched realtors that had the credentials as well as the experience and knowledge of the area. We then phone interviewed several agents before making a decision. We chose Lauretta and I am so glad that I did.
I feel that Lauretta went above and beyond with what was necessary as a listing agent. I live out of state which made it difficult to make some decisions, with not being present. I fully trusted Lauretta and her guiding me through the process from start to finish. She went out to my house and oversaw issues with the house in place of my absence multiple times. She negotiated on my behalf as if it was her home. I would use her again and recommend her any day and any time.
The overall experience was phenomenal. Lauretta made me feel so comfortable through the entire experience."
Deborah Rush/Lake Mary, Florida (Seller) Tue, 09 Jun 2020 01:25:39 +1000
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100%
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Recommendation
"I can't begin to tell you how pleased I am with Lauretta Cook! She is top-notch, hard-working, reliable and honest. What a go-getter! She got my sale done! Thank you, Lauretta!"
Bonnie B., Saluda NC (Seller) Wed, 27 May 2020 06:44:30 +1000
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100%
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Recommendation
"Lauretta was the ultimate professional. She had answers for every situation that occurred during the process. She used her excellent resources and technology experience to make the process easier. She was always available and kept us informed and updated during the process.
Without a doubt she made our experience a much easier one. She is number one in our minds."
Ted Godfrey. North Augusta SC (Seller) Thu, 23 Apr 2020 00:33:44 +1000
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"An excellent agent that helped us throughout the process and a new friend. Highly recommend her!"
Christopher Campbell (Buyer) Sun, 22 Mar 2020 21:41:45 +1000
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100%
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Recommendation
"We were really not looking forward to having to put the house on the market and deal with the sales process. Lauretta made it quick and easy and handled all the details she could so that we were worry free.
Lauretta went above and beyond to help us. We never could have done this without her and she showed true care for us throughout the process. I honestly felt that my dad's house, which he loved so much, was shown the care and consideration he would have wanted. Thanks Lauretta!"
Shannon in New Orleans (Seller) Sat, 21 Sep 2019 08:45:36 +1000
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100%
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Recommendation
"Lauretta was nothing short of amazing. My sister and I were actually selling my father's property who passed away and neither of us live in the area. She not only handled all aspects of our sale promptly and professionally but even went above and beyond her ordinary function as the realtor and helped us in moving his stuff to a storage facility because the property sold so quickly we didn't have time to get there to take care of it ourselves. Truly cannot say enough regarding how good she was and how appreciative both my sister and I are. Thank you!"
Tom Pfingstag, Memphis TN (Seller) Sat, 21 Sep 2019 06:40:34 +1000
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100%
Satisfaction
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Recommendation
"She suggested putting our house in the historical tour of home, this added Character to our house.
She was always professional, and I feel she took our needs to heart and helped us to sell our home.
It’s always stressful selling a home, and can be disheartening when you get negative feedback. I felt Lauretta always took the time to encourage me and help me understand how the feedback can be used to our benefit in order to sell our home."
Kathryn Lempereur, Charlotte NC (Seller) Sun, 04 Aug 2019 00:21:17 +1000
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100%
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"Lauretta is helpful, caring and understands the process. She knows what she is doing, is ethical, and understanding.
Top notch!"
Gail Slaughter, Saluda, NC (Buyer) Thu, 11 Jul 2019 13:30:30 +1000
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"Lauretta was superb at every turn in the road.
I have already recommended her to friends looking to relocate from the Durham area.
5 Star service throughout the entire purchase & escrow process."
Gordon & Alissa Meredith, San Diego (Buyer) Fri, 28 Dec 2018 08:02:03 +1000
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100%
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Recommendation
"One of the best agents I've used. Since the closing I have referred two other people that asked me who I would recommend."
T David Propst, CCIM 28025 (Seller) Tue, 28 Aug 2018 02:07:00 +1000
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100%
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Recommendation
"I worked with Agents/ Brokers at other locations for a second home in Western NC. I became interested in the Saluda/Tryon/ Flat Rock area which is Lauretta Cook's area of expertise. Lauretta was very patient with my search which spanned many months. She listened to my interests and requirements for this home and found the perfect one. She was always available by phone, text, and email. Lauretta has great depth of knowledge and a vast network of local resources. Her understanding and familiarity with the local market greatly facilitated this purchase. Because I do not reside in the area, Lauretta arranged numerous inspections and services and ensured that everything was done thoroughly and professionally. I could not have had a better experience."
Sherrin Sowers, Seaside, FL (Buyer) Sat, 19 May 2018 06:32:00 +1000
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93%
Satisfaction
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100%
Performance
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100%
Recommendation
"A top-knotch professional. Lauretta was the same broker who served us as we bought this same house 7 years ago. She had indepth knowledge of us and the property. We felt she was the perfect fit to assist us in selling the house. She is totally engaged in the property transaction."
Steve G, Full Time RVing (Seller) Fri, 23 Mar 2018 01:17:40 +1000
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85%
Satisfaction
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100%
Performance
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100%
Recommendation
"L.auretta was very courteous and helpful when I decided to sell my home. She was instrumental in the selling of my home as well as helping me find a new home to live in. I would recommend Lauretta to my friends and family and think she did an outstanding job in all she recommended to me. The Beverly Hanks Mortgage people were also very nice and helpful and was always available to talk to me if I had questions. Again I would recommend all of these fine people to anyone looking to buy/sell a home and need financing. They did a great job for me and I am very appreciative to them for their help and expertise in the selling of my home and with the financing of my new home."
K Edney Saluda (Seller) Wed, 14 Mar 2018 02:33:35 +1000
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100%
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Recommendation
"When we found property in Saluda, NC, we called Lauretta Cook to help us. She was absolutely wonderful, understanding what we wanted and helped us negotiate a very favorable outcome for all involved. I really liked working with Lauretta. She is personable and professional. She is hard working. And she was easy to get a hold of and there when we needed her. She even continued to work with us after the closing! I would highly recommend Lauretta Cook to anyone looking for property in the Hendersonville area."
Williams, Barbara Purcellville, VA (Buyer) Tue, 23 Jan 2018 08:29:36 +1000
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100%
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Recommendation
"This is my second buying experience with Lauretta and her knowledge of the Tryon area was pivotal in my decision to continue working with her.
Lauretta is a super communicator and keeps you up to speed on the details pertaining to your contract and closing.
If you want to have a little fun Lauretta is worth working with as she has another dimension to her selling style and that is a serious joy in the area she serves.
It's fun working with someone who gives you all the info for an area with hands on experience and enthusiasm.
Your Hendersonville office has a fabulous presence on the Main Street with a professional staff to help with notarizing documents and providing a whole range of services which is helpful when you are a recent arrival."
Anne D. Fitz Tryon, NC (Buyer) Wed, 13 Dec 2017 12:47:41 +1000
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100%
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Recommendation
"I knew the moment I met Lauretta Cook that I was in good hands. Her knowledge, professionalism, sense of urgency and proactive problem-solving skills convinced me she would would sell my house quickly. My confidence in her was immediately rewarded. I received a full-price offer the day after the house was listed and closed three weeks later."
Bill Baskervill, Asheville NC. (Seller) Tue, 21 Nov 2017 09:30:38 +1000
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"Lauretta's the best!
Lauretta is absolutely wonderful as a person and an agent. She understood our needs and wants and was so helpful and patient as we looked at houses. She knows her job I side and out. We think of her as a friend.
Our experience could not have been better."
Sally and Michael Herring, Rutherfordton (Buyer) Fri, 15 Sep 2017 08:29:57 +1000
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"Not only does Lauretta embody the best of her profession, she has become a friend to us. She has an innate ability to relate to people and help one feel that they have found a knowledgeable and determined partner in their search. After many property viewings and having gleaned our home desires and space preferences, she found our new home at a Sunday open house she visited on her Birthday, no less! She got us to look at the property immediately and now we have exactly the home we hoped for in the charming small town of Hendersonville. Thank you, thank you Lauretta."
Dwight and Barbara Nye, Hendersonville (Buyer) Thu, 31 Aug 2017 01:26:44 +1000
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"After we read Lauretta's bio we knew she was the one for us. Lauretta was always prompt in answering any questions we had and really watched over our property for us.
She always went the extra mile! We highly recommend."
Linda Klassen/Larry Hillpot, Florida (Seller) Sat, 11 Mar 2017 03:54:57 +1000
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93%
Satisfaction
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100%
Performance
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Recommendation
"Lauretta anticipated what we were going to need, checked in with me regularly, provided helpful information and went out of her way to make the whole process of closing as easy as possible. She has my unqualified endorsement!"
Please do not use my name publicly - you can use my initials (SM - Tryon) (Buyer) Thu, 22 Dec 2016 03:29:45 +1000
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"To give you a frame of reference, I sold real estate in Colorado for 32 years.
I lived and worked in the mountains and at a resort called Vail.
My experience with Lauretta Cook was first class from start to finish.
I found her to be approachable, interested in my wants and needs and fun.
We searched Saluda, Columbus, Tryon and Hendersonville and she was always prepared and thoughtful about her home choices.
Lauretta was a super resource for area sights, restaurants and supplied me with details on shopping plus other practical information.
Since I've been in the business I appreciate customer loyalty and I would gladly refer Lauretta to any friends, family or clients I have with interest in the area.
She's the cream of the crop!!
Purchasing in North Carolina differs dramatically from Colorado's process and Lauretta Cook held my hand to ensure I was comfortable in the way the different aspects are handled.
Lauretta Cook is a seasoned professional and it shows in the way she handles herself and how easy she makes the real estate transaction seem.
When buying your single most important asset you want to know your Broker listens and appreciates your specific wants or needs.
Lastly it is nice when you feel like the person that handled your transaction "walked a mile in your moccasins"! I felt like Lauretta was respectful of my journey."
Anne D. Fitz, Hendersonville North Carolina (Buyer) Thu, 17 Nov 2016 06:00:25 +1000
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"Lauretta Cook actually handled this property when we bought it. She is extremely personable, friendly, helpful, understanding of what we want and how to go about getting it. We would always use Lauretta if we ever decide to buy in the Hendersonville area again. Job well done!"
Bill and Linda Poffenberger, Vero Beach, FL (Seller) Mon, 20 Jun 2016 23:35:39 +1000
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"Lauretta Cook was a wonderful person to work with. She was so very helpful to me with purchasing my home. It had been 40 years since we bought a home and she knew all the hoops that needed to be jumped and helped me through each one. She never made me feel stupid when I was confused about something and she had patience galore . I can't thank her enough !!! Margaret Trees"
Margaret trees. Hendersonville, NC (Buyer) Fri, 10 Jun 2016 06:08:39 +1000
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"We had been looking in the area for 2+ years. I had tried many different real estate agencies online and quickly determined Beverly-Hanks was superior in every regard. When we decided to finally visit the area we were focused on Hendersonville. So naturally we selected that office for our initial visit. By chance Ms. Cook was in the office that day and we are so happy she was. We seemed to make an instant connection. She was personable, knowledgeable, and understood our objectives and timeline. She then said we could have it all! As it turned out she was right.
An excellent rating especially for patience is not enough! In fact excellent falls short in a number of categories. We have never met an individual who performed her job at the level at which she does. She has an uncanny ability to feel out a situation and provide the perfect responses. We cannot imagine our home search in North Carolina being as successful as it was without Lauretta Cook!
If you're looking for you're next home, we highly recommend Lauretta Coojk!"
Mark & Vickie (Buyer) Sat, 21 May 2016 11:13:51 +1000
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"It was a real pleasure working with Lauretta!"
George and Dani, Hendersonville, NC (Buyer) Fri, 12 Feb 2016 03:55:33 +1000
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98%
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Recommendation
"Lauretta was a pleasure to deal with throughout the process of selling our home. Courteous, informed and answered her phone (even at the odd hour). We would highly recommend her services."
Jared Hoyle - Hendersonville, NC (Seller) Tue, 29 Dec 2015 09:21:08 +1000
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"Lauretta took time for all my needs for the purchase of my home.night and weekend calls of questions,Lauretta knew what kind of homes to show me after the first day she showed the first house.And the knowledge she had of homes was a great help."
Keith pollard Hendersonville nc. (Buyer) Sun, 08 Nov 2015 12:01:19 +1000
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"Lauretta worked long hours and was there for us every step of the way . She handle every little "Bumb "as smooth as Silk ! Even with a 6 hr time difference; you would have thought she was in the same state.!
As a 100% DAV She REALLY WAS BEHIND both my Wife and I in countless ways making the sale happen smoothly. Thanks greatly, For Your Honesty and Integrity ; something that doesn't come by to often these days."
Mr & Mrs Souther, Maui, Hi (Seller) Thu, 29 Oct 2015 04:29:13 +1000
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96%
Satisfaction
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Recommendation
"Lauretta kept my husband and I completely informed in all stages of the transaction. She always had our best interest at the forefront! We had many obstacles facing us and she always gave us hope. Not only was she always professionally dressed, she always acted lovely to us. Her strengths are persistence, patience and perseverance! To your company she is a superior asset! Definitely, she is a Keeper!"
Michael and Carol Venturino, 129 Summerfield Place, Flat Rock, NC 28731 (Buyer) Mon, 26 Oct 2015 06:52:43 +1000
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100%
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Recommendation
"Since most people don't buy a house every day, it is a stressful process. It is more so when your buying one 200 miles away and in an other state. Lauretta took most of the stress off us. Her professional stance was to help us get the house we wanted and needed. Her personality is perfectly suited to helping you if your either a buyer or seller. Its clear that she is highly experienced, competent and detailed. I know that we can count on her for continued advice as we seek services and professional to upkeep our new home. She receives only the highest commendation from me and my wife. Semper Fi !"
Thomas & Donna Brown, Charleston SC and now of Tryon, NC (Buyer) Tue, 20 Oct 2015 06:41:12 +1000
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"Those rating speak for themselves!
I called the Hendersonville office one day to ask for some information about the area, the housing market, etc., and Lauretta answered the phone. We had a very nice chat, shared information about our interest in the area and generally what we would be looking for in a house. Though we began the search almost a year ago but were very honest with Lauretta that for personal reasons we were just exploring, not yet ready to commit to the area, etc. Lauretta spent several days with us over the next several months and between visits kept us updated with information on new listings. Her patience...that was a great factor in our success with her. She hung in there with us as our earlier issues gradually worked themselves out...and here we are happily in our new home!"
Cindy Schafer, Hendersonville (Buyer) Sun, 23 Aug 2015 11:36:38 +1000
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"Lauretta Cook was extremely helpful in arranging the showing of homes which met our specific needs and performed beyond our expectations when it came time to make an offer and close on the home which we chose. Looking for a home and closing on a home from a distance of 500 miles is a challenge which was made pleasant by the efforts of Lauretta. We would definitely recommend her as the realtor of choice to anyone looking for a home in the Hendersonville area."
Tom & Jerri Russell, Greensburg, Indiana (Buyer) Sat, 18 Jul 2015 05:48:07 +1000
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"We feel very fortunate to have had Lauretta Cook represent us in looking to relocate to Hendersonville. We didn't have anyone in the area to contact about who we could deal with in our search. We stopped in the office and Lauretta was on floor duty and immediately sat down with us to get an idea of what we were looking for in a mountain home. We communicated for several weeks while Lauretta kept us informed as to what properties were available and keeping us up to date on current market conditions. After several showings we found a home and with Lauretta's help
the whole process could not have been smoother. I would recommend her to anyone who is looking to purchase a home or to sell their home."
Rob and Trudy Dulmage Hendersonville NC (Buyer) Thu, 14 May 2015 11:06:32 +1000
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Recommendation
"My wife (Penny) and I worked with Lauretta Cook when she was with Keller Williams and she did an outstanding job for us. When we contacted Lauretta to sell our 31 Carriage West Drive we were not aware that she was with Beverly Hanks. We have moved to another state but if we return to Hendersonville area we will definitely use Lauretta to find us another home."
Kent and Penny Carlson (Seller) Mon, 04 May 2015 23:44:49 +1000
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"Lauretta Cook is very professional. I would highly recommend her to anyone wishing to sell or purchase a home."
Penny Carlson, Hendersonville (Seller) Thu, 05 Mar 2015 03:23:57 +1000
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"Lauretta is the kindest, sweetest, smartest agent we have ever worked with. She has helped us get acquainted with the area and has worked very hard to obtain any information she may not have had when we were asking questions. Lauretta is the BEST!!
Name any good thing, and that is Lauretta, in a nutshell.
We have only worked with Lauretta; however, the first day we arrived, we met the receptionist, Mary, and she was delightful.
This was the speediest home-buying purchase and closing we have ever encountered! Also the easiest."
Gary and Nancy Prater, The Villages, FL (Buyer) Tue, 03 Mar 2015 06:06:36 +1000
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"I met Lauretta at a Beverly Hanks open house that was on my target list. We had a good initial conversation at the open house that gave me a good impression of Lauretta's professionalism and knowledge of the area. This was followed up by a meeting in the office for both of us to get better acquainted. She impressed me with her integrity and experience and I felt comfortable with the idea of working with her.
Lauretta led me through the entire house buying process which was critical because the last time I bought a house was 24 years ago. I sought her guidance and felt confident in following her recommendations."
David Meadows, Hendersonville (Buyer) Thu, 05 Feb 2015 06:30:31 +1000
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"Excellent knowledge of area, nc real estate practices, communicaton skills, and punctuation.
The buying and selling of real estate can be a very stressful endeavor. Lauretta though not only took the stress out of the equation but made our transaction a most pleasurable experience. Should we have any future needs for a real estate broker we've got Lauretta on speed dial. Thanks Lauretta!"
David Berry, Saluda, NC (Buyer) Sat, 22 Nov 2014 04:17:51 +1000
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"over the years we have bought several homes from real estate agents. Lauretta will always stand out in our minds as one who actually assisted us in buying a home rather than selling us one, the difference being, she was concerned with our happiness instead of her bottom line."