Lucy Waterbury
(Lic #72357)
Rector Hayden Realtors
1099 Duval Street
Lexington, KY 40515
Customer Ratings & Testimonials
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88%
Satisfaction
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100%
Performance
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100%
Recommendation
"Lucy is very analytical which works with my personality. She will point out the good and the bad about a property.She was very patient over many months when I finally was able to purchase a house. She understands the nuances of the different neighborhoods."
Bsrry Lukoff, Berea KY (Buyer) Fri, 09 Aug 2019 07:03:40 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Thank you Lucy for your attention to detail and long and detailed work on our behalf. You truly went above and beyond to make this work in our limited time window."
Kevin Smathers, Hayward (Buyer) Tue, 23 Apr 2019 05:00:31 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Lucy was wonderful, we had several obstacles with the buying agent. The agent was a new agent and rather inexperienced. Lucy took time to educate the other agent and keep things rolling through to the end of the sale. I appreciated all the extra time and effort that was provided to me. Lucy does a great job of making all her clients her top priority and responding quickly to all questions and concerns. Lucy is a top notch agent with intelligence and skills that would be difficult to match by other agents. Anyone who has her as an agent on their side is truly blessed and well represented."
Katharine Pentecost (Seller) Fri, 17 Aug 2018 01:49:39 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"The home we bought was For Sale by Owner and Lucy was wonderful about communicating with the sellers and helping to make the whole process go smoothly even though they didn't have a realtor to help support the whole process. I'm sure it created extra work for Lucy but she handled it all beautifully."
Julie Lowe, Lexington, KY (Buyer) Thu, 16 Aug 2018 08:45:59 +1000
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96%
Satisfaction
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100%
Performance
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100%
Recommendation
"Lucy was a joy to work with....I felt very comfortable during the whole event. I will always be more than happy to recommend her to anyone.
Seriously, I could not have asked for a better agent....
The house sold so fast that I don't believe too much advertising was needed.
Lucy was so responsive to any question or concern I might have that I never even felt the need to talk to anyone else in her office, etc.
I felt at ease right away when I met Lucy Waterbury. She had been highly recommended by my neighbors and they were spot on. I would not hesitate to recommend her to anyone and would really relish a call from anyone about her expertise, knowledge and responsiveness."
Dixie Blake, Williamsburg, VA (Seller) Fri, 27 Apr 2018 23:30:53 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"Lucy was a phenomenal asset to us. She advised us on when to list the property, what needed to be done to give us the best chance for a quick sale at a good price. Lucy was always prompt, kind, knowledgeable, and competent. We love her!"
Regina Spencer, Lexington (Seller) Tue, 24 Apr 2018 05:49:05 +1000
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89%
Satisfaction
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96%
Performance
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100%
Recommendation
"Lucy is very knowledgeable and takes her time explaining details. She was easy to work with and attentive. I really enjoyed working with her!"
Ashley, Lexington (Seller) Thu, 12 Apr 2018 07:43:43 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Lucy helped us sale our home quickly as well as maximize our sale price. She is very attentive to details that help during the entire process."
Philip and Stacy Jones, Lexington (Seller) Thu, 04 Jan 2018 02:32:44 +1000
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98%
Satisfaction
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100%
Performance
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100%
Recommendation
"Lucy was absolutely wonderful to work with. He listened to my needs, she was honest, knowledgeable, empathetic, sincere, approachable and trustworthy."
Adalhi Aranda, Lexington, KY (Seller) Fri, 08 Dec 2017 07:09:55 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Best realtor I've known. Superb experience. She is amazing!!
I could not be more effusive in my praise. She is a terrific realtor and person. She did NOT care only about making a sale. She cared about ensuring that I bought the best house for me at the best price. I will be referring numerous people to her."
Mark Williams, Lexington, KY (Buyer) Fri, 01 Dec 2017 06:16:05 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"Lucy is incredible, thorough, patient, kind, knowledgeable, and cautious. She wants what is best, and advocates for the best siuation and outcome for her clients! Couldn't ask for more!"
M. Oliver (Buyer) Fri, 20 Oct 2017 06:05:06 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Lucy was very patient and diligent in helping us find the house that fit our specific needs. Her market knowledge, experience, and attention to detail were invaluable during this process. We love our new home."
Philip and Stacy Jones (Buyer) Tue, 19 Sep 2017 02:32:55 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Lucy goes above and beyond expectations! Her prior experience as a broker and overall intelligence makes her an excellent real estate agent. She is willing to fight for what is right, much like the services of a lawyer! I would recommend her to anyone, she truly cares for all people and will serve them to the best of her ability always making them feel like they are her only client!"
Katie Pentecost, Lexington, KY (Buyer) Tue, 18 Jul 2017 04:09:52 +1000
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100%
Satisfaction
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98%
Performance
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100%
Recommendation
"Lucy represented me well in my first purchase of a home in Lexington. I was looking for homes for my son as an investment purchase. She hit the ball out of the park again. We looked at a LOT of properties. She presented the pros and cons of each thoroughly and professionally. In a market like this one, she is the BEST, hands down, at getting information and getting the job done."
Kim Alexander, Lexington (Buyer) Tue, 06 Jun 2017 06:28:39 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"Lucy is simply the best in real estate agents. She just sold our home, and it was the third time I've used her services. As always, she was knowledgeable, efficient, professional, and a pleasure to work with. She truly wants the best for the client. I will not work with anyone else in the Lexington area."
Jessica Abston, Nicholasville, KY (Seller) Tue, 28 Feb 2017 01:35:39 +1000
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100%
Satisfaction
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Performance
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100%
Recommendation
"Lucy was awesome. Very informative about the whole home buying process."
Audria Lexington Kentucky (Buyer) Tue, 07 Feb 2017 05:59:47 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Lucy and I spent a lot of time assessing whether a sale at this time would be in my best interests, and she put no pressure on me to move forward which I really appreciated. Likewise, she was ready on my time frame. Both Lucy and Ethan helped me to plan ways to get the best and quickest sale of my property, and she gave expert and sage advice about when and how to proceed as I was trying to both sell and buy a property. She was professional, trustworthy, and very interested in meeting my needs.
Lucy took excellent photos, which I know from my own house hunting, are vital to a successful sale because they attract the initial interest in the property so a tour can be arranged. Likewise, she gave me specific advice on how to best stage the property that I could easily accomplish. The house sold quickly, and she used all the tools available during the time it was on the market to gather information from others on the price point, staging, and other aspects. During the negotiations she was definitely on my side, but also took into account the needs of the individual that was purchasing the property so we could achieve a conclusion that made all parties happy. I really could not be more pleased with her, and hope that we can work together when I buy/sell again."
Marjorie Stanek, Lexington (Seller) Wed, 21 Dec 2016 05:02:27 +1000
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100%
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Recommendation
"During the entire process Lucy was tremendous. I had used a Rector Hayden realtor in my first purchase and was not impressed, but working with Lucy was like night and day! She was very instrumental in the successful conclusion of the negotiations and helped me to really understand the process. I think that she helped to achieve a purchase that met my needs and actually was a smart decision financially. In the current market this is not that easy to do, especially in the price range in which I was operating.
Lucy was a consummate professional and really got to know what I was looking for through our interactions. She made good suggestions and took a lot of factors into account that I was not really prepared to weigh in on without her input because I do not buy and sell real estate on a daily basis. I HIGHLY recommend both her and Ethan and could not be more impressed."
Marjorie Stanek, Lexington (Buyer) Wed, 21 Dec 2016 04:47:44 +1000
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100%
Satisfaction
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Recommendation
"Lucy was very helpful and protective of us and our needs when we saw and we're interested in a property. She made sure to voice pros and cons of a property. Lucy was very thorough in looking at all aspects of the properties that we visited.
I would highly recommend Lucy Waterbury to my family or friend or someone who's looking for a friendly, personable, Client oriented and experienced and knowledgeable agent."
Devon and Donald Gross (Buyer) Sun, 27 Nov 2016 11:23:32 +1000
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100%
Satisfaction
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Recommendation
"Lucy is extremely knowledgeable about real estate and highly intelligent making me feel completely at ease and confident she can assist me with any questions or concerns."
Katharine Pentecost, Lexington, Ky (Seller) Tue, 25 Oct 2016 11:31:35 +1000
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100%
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Recommendation
"Lucy Waterbury is an outstanding agent to work with. She assisted us in both building a new house and selling our old one. She is very knowledgeable, very through and a pleasure to work with. We will recommend her to others.
Great job Lucy!"
Sandy Laughlin (Seller) Tue, 30 Aug 2016 05:24:56 +1000
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100%
Satisfaction
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Recommendation
"Lucy Waterbury did outstanding work for us in our recent home purchase. She helped us view and put in an offer on a house in a highly desirable neighborhood with a fast-moving market. We were able to get the house we loved, because of her efficiency and vast knowledge of the neighborhood. She also took the time to get to know us and the type of house that we would enjoy as a home. We really appreciate Lucy and all that she's done to help us!"
Jennifer Marshall, Lexington (Buyer) Wed, 27 Jul 2016 01:22:47 +1000
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96%
Satisfaction
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100%
Performance
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100%
Recommendation
"She is awesome. One of the best and brightest out there."
Kim Alexander. Lexington KY (Buyer) Tue, 26 Jul 2016 02:33:09 +1000
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100%
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Recommendation
"Lucy was able to sell my house quickly and for more than I thought it would sell for. She was wonderful to work with, very responsive to my needs, and help me through every step of the process."
Nancy Francis, Lexington (Seller) Sun, 17 Jul 2016 07:13:28 +1000
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Recommendation
"Lucy Waterbury was wonderful from the start. She was warm and friendly, efficient, knowledgable, a great negotiator, very responsive, and organized. She sold our house in 2 weeks at a reasonable price! We felt confident she would handle the sale of our house ethically and with minimal hassle and she did just that. She was a great communicator as well throughout negotiations and the rest of the selling process. I would highly recommend her to anyone buying or selling their home. She is a joy to work with."
Kelly Martin, Lexington (Seller) Thu, 07 Apr 2016 05:24:29 +1000
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100%
Satisfaction
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Recommendation
"When I first met Lucy I was already on the defense because every other realtor I had already spoken with did not follow through on setting me up on the portal so I was calling listing agents on their properties directly.
Lucy had me set up on a portal within 2 hours of our first meeting, we saw a lot of houses, and wrote a few (low) offers hoping to find what we felt was a bargain in a small 3 block area of Hartland.
Patience and respect is a big part of being an excellent agent and Lucy is all that. She didn't do as many agents do and tell you that your writing a ridiculous offer-she dug through the comps and made sure that I was paying the right price-not letting me over pay.
She focused on my future and needs, making sure that there was attention to resale, another strong suit that many agents don't have.
I've been around agents for several years and Lucy is honestly one of the best I have seen. She looked at the current and future when helping me find a home that was a good fit for my kids and I.
I highly recommend Lucy to anyone who wants an honest, caring, agent who looks out for you!"
Celli Mowery, Lexington, KY (Buyer) Fri, 23 Oct 2015 11:17:13 +1000
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100%
Satisfaction
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Recommendation
"Lucy was very easy to work with and is very knowledgeable about all aspects of a real estate transaction. She was patient and allowed us to move forward in making an offer on our time frame and was always willing to answer any of our questions."
Lexington, Ky (Buyer) Thu, 27 Aug 2015 01:48:09 +1000
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Recommendation
"Lucy was very professional and met us on a holiday weekend on a very short notice. She focused on our needs and wants and helped us find what we were looking for. She was absolutely great to work with."
L. Davis, Lexington, KY (Buyer) Fri, 12 Jun 2015 13:44:22 +1000
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100%
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Recommendation
"I know Lucy Waterbury socially and know of her passion and commitment to her clients and her job from conversations with her on many occasions. It was a no-brainer for me to pick her as our broker when our need arose. I knew she would be the right person to help us make the difficult transition from 2 households down to 1."
Nancy F - Lexington, KY (Buyer) Thu, 11 Jun 2015 01:50:35 +1000
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100%
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Recommendation
"Lucy is an extraordinary agent and a terrific person...working with her is like working with a trusted friend you've known your whole life!"
Sarah Lister, Lexington, KY (Seller) Thu, 07 May 2015 05:02:40 +1000
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100%
Satisfaction
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Recommendation
"Lucy Waterbury was wonderful the first time she helped me buy a house and I knew from that past experience that she would be my first choice when we decided to purchase our next house. Everything went very smoothly! We couldn't have asked for a better purchase transaction from start to finish.
Lucy has gone above and beyond to assist us with not only the purchase of our new house but also took time to be a sounding board on issues with the sale of our old home, despite the fact she is not our selling agent (which was simply because it is in another area). She was very generous with both time and knowledge, and we really couldn't have asked for a better agent. We will definitely use Lucy again in the future if the need arises."