Monique Fountaine
Broker | Director | Closing Agent (Lic #01879930)
CENTURY 21 EPIC
4691 Clayton Road, Suite A
Concord, CA 94521
Customer Ratings & Testimonials
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"She is very knowledgeable in her field. She was very quick in addressing all my concerns and questions. Extremely proactive, by updating me from starting of the sales through the closing process. I have dealt with realtors in the past who you don't hear back from once the sale is pending. These people see you as a number, and not as a client and quickly moved to the next sale number."
Trieu Pittsburg California (Seller) Tue, 07 Jun 2022 01:33:12 +1000
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"She was very communicative through the whole process she was very punctual and quick with getting any and all information needed."
Vitia A (Buyer) Wed, 27 Apr 2022 05:00:06 +1000
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"Monique Fountaine is a professional real estate agent. She utilized her expertise and knowledge in assisting me with the sale of my property in a timely manner. Her demeanor and approach with the entire process and sale was very helpful, reassuring and friendly. I would definitely utilize her again in the future and/or refer her to others."
Antioch, CA (Seller) Tue, 12 Apr 2022 08:38:21 +1000
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"Monique exhibited a unique understanding of the process and was quick to do or suggest adjustments to our situation. She was resourceful and knowledgable, and was able to head-off potentially troubling issues. She performed as a "master of her trade."
I have the highest regard for her personally and professionally."
Herbert Sprague, formerly of Oakley CA, now relocated to Colorado (Seller) Sun, 27 Mar 2022 01:21:06 +1000
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"Monique gets high marks in our opinion. Also, has become a great friend."
Molly Atkinson, 4819 Tahoe Circle, Martinez, Ca. 94553 (Seller) Sat, 19 Feb 2022 06:45:13 +1000
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"She was recommended by another Century 21 agent in a different area. As soon as I spoke with her, I could tell that she would be a good agent with which to work.
Monique helped me with two properties. She was great with both."
Karen, Concord (Seller) Fri, 18 Feb 2022 17:51:55 +1000
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"Monique did a fantastic job. The main standout talent she has is her drive to get things done. She has great knowledge of the area and plenty of contacts for work to be done. Thanks for everything."
Ben, Fairfield (Seller) Thu, 09 Dec 2021 12:27:16 +1000
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"Monique is very professional and knowledgeable at her job!!! Her communication was spot on, she made sure I understood everything that was taken place throughout this process, if it wasn’t for her I would have been lost and stressed!!!"
Keva Parker, Vallejo (Buyer) Thu, 28 Oct 2021 06:37:22 +1000
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"A detailed professional with client satisfaction at its highest level
Monique’s level of excellence blew me away , this market is very competitive. Monique made the process simple and clear to understand. A trust asset to her clients. Five star service !!!
A+ service all the way thru. Top tier agent on all levels"
Andre Williams, Antioch ca (Buyer) Sun, 24 Oct 2021 07:21:12 +1000
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"Monique is great partner to work with and she will make sure that you have all information and help required for listing. She ensures that you have best offer in place. I would highly recommend Moni for listing your home."
Gaurav Dixit (Seller) Tue, 31 Aug 2021 05:05:45 +1000
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"It is hard to say more about her excellence, so I will re-emphasize my perceptions:
Once someone works with Monique Fountaine, I would argue that you/they will always return to her for any real estate needs. She is that good. Her professional and pragmatic approach combined with her careful study of the market makes her a formidable agent. We always felt in charge of our situation but yet also comforted by her sage advice that enables decision-making. There are always trade-offs and she identifies them well. We will recommend her to anyone for their first or subsequent real estate service need. Monique set a benchmark against which we will measure Realtors going forward."
Diana and Scott D (Seller) Wed, 25 Aug 2021 23:01:12 +1000
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"I really like working with Monique. She is very knowledgeable. She assisted me with finding a company to help with a 1031 exchange. She knows the area and is good and assisting with the price range selection for selling properties. She also provided several contacts for getting repairs done on my property. She was always there when I needed to reach her. She understood my needs. Was always very friendly and always calm and collected. I plan to have her help me with the sale of my primary residence also. She has a very pleasant personality."
Karen Williams, Concord (Seller) Thu, 12 Aug 2021 17:51:28 +1000
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"Monique is the best realtor I every worked, efficient, professional, and patient. I would refer Monique to my relatives and friends without any hesitation."
Tracy & Eden (Seller) Sun, 11 Jul 2021 02:31:03 +1000
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"Being flexible, efficient, and readily available.
We loved working with a Black woman. We appreciated her support and attention. She explained everything in detail and made sure we understood what we were signing at all times. She went over all documents. She followed up and advocated for us throughout the process.
She was wonderful and enjoyable to work with. Very personable.
Very quick with documents and ready to go on anything that needed to be updated or sent off."
Marya Wright, Point Pinole (Buyer) Fri, 18 Jun 2021 15:51:06 +1000
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"Monique was wonderful and dedicated to helping our family find our specific MultiFamily dream home. I could not have imagined doing this without her. It was our first time buying a home and she supported us in explaining the process of each step so I was clear about what to expect and make better informed decisions. We absolutely recommend Monique and will be using her again in the future. She is truly a very knowledgeable and thorough real estate agent, she made the closing process a easier when are lender was not on top of their end. We are ETERNALLY grateful for her."
Kira Lewis, San Leandro (Buyer) Wed, 10 Mar 2021 00:39:12 +1000
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"Monique is excellent at what she does. We would be lost in the process without her.
Monique went above and beyond to help us through each step of the process. She gave us critical resources that led us on the right path when searching for a home and in the close process. Monique was extremely knowledgeable about the market area and how to navigate the process as first time home buyers. You can tell she brings years of experience and will always give you the key info upfront. She was always available, flexible and caring. She was invested in our home buying journey being an advocate for us through the process. We are so grateful for her help and expertise."
Simone & Edwin, Oakland (Buyer) Wed, 06 Jan 2021 15:00:03 +1000
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"Monique was a wonderful agent to work with and took the time and care we needed as first time homebuyers to explain the home buying process. She made herself readily available whenever we needed her and was super quick to move on any homes we had interest in. Her knowledge of the neighborhood and contractors for us to work with was extremely helpful as well."
Marc, Concord CA (Buyer) Fri, 13 Nov 2020 14:23:03 +1000
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"Monique was awesome as a first time home buyer. She did great at answering all my questions without overloading me with information. She went above and beyond to help hold other parties accountable when needed and always had good advice at decision points.
I've already recommended her to friends and family of mine who are getting ready to buy a home. It was a pleasure working with Monique."
Chris B, Novato (Buyer) Tue, 13 Oct 2020 02:29:09 +1000
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"Monique was, for first time buyers like ourselves, the perfect agent to work with. She was patient with all of our questions, knowledgeable to know what we weren't asking, and had recommendations at every step of the way, from the initial walk through to the closing details. We couldn't have asked for a better agent! Thank you Monique!"
Steve, Concord (Buyer) Fri, 07 Aug 2020 07:00:17 +1000
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"Monique was outstanding. She made the process easy and informed us each step of the way. This was our first time selling a home and she made it as flawless as it could be. Really happy with our decision to use Monique and would 1000% recommend her to anyone."
Neal Merry, Richmond, CA (Seller) Wed, 06 Feb 2019 05:55:36 +1000
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"Monique made us aware at the beginning of the process (and throughout) about market conditions, the viewing activity on the two websites that showcased our home, feedback from potential buyers who viewed the home. We would recommend Monique to a seller (especially one in Contra Costa) who are looking for a professional to showcase, market and sell their home."
Eugenio Garcia (Seller) Fri, 30 Nov 2018 09:02:01 +1000
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"Monique and I met by virtue of USAA Reat Estate Rewards program and I am very glad for that. She is a consummate professional and takes great pride in her work. She knows her industry well and keeps on top of her neighborhoods in order to be prepared with insightful opinions and recommendations once she has a sense for your own assessment.
I will recommend Monique to friends amd family and would do so to anyone."
Scott Davis, Antioch (Buyer) Mon, 24 Sep 2018 09:20:36 +1000
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"Monique was awesome! I really appreciated her insight, experience, and advice throughout the process. Thank you, Monique!"
Alex Van Rassen, Concord (Buyer) Sat, 15 Sep 2018 13:51:35 +1000
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"The first agent I was issued with did not meet my needs and when Ms. Fountaine was introduced to me, I did not need for another agent because she tops them all!!!!
Ms. Fountaine made my first time buying a home Stress free!!!
She was excellent!!!"
Gershon Chow, Fairfield, CA (Buyer) Wed, 22 Aug 2018 07:27:52 +1000
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"I can only repeat the same information given within this survey. Monique was great."
Kennetta Newby (Seller) Thu, 15 Mar 2018 06:50:02 +1000
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"Monique was an amazing agent and very easy to work with. She was very knowledgeable and understanding."
Marisa, Oakley (Buyer) Sat, 10 Mar 2018 06:43:36 +1000
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"Monique had been great agent and acknowledged me lots of things in housing. She is experienced and professional in what she is working. I knew her from the internet and she is the one who will answer my mail at the first purchasing. She is not just an agent but also a friend and partner. This is my 2nd purchase with her. I just want to say thank God to let me find her."
Gail Liang (Buyer) Wed, 08 Nov 2017 20:12:57 +1000
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"Monique Fountaine provided me with the highest quality experience and I am so grateful to have had her expertise at my disposal. I give Monique my highest recommendation!"
Candace Cofield (Buyer) Tue, 12 Sep 2017 01:54:25 +1000
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"Monique Fountaine was responsive throughout the entire process and post closing provided weekly check-ins.
Thank you Monique."
Tamara (Buyer) Fri, 08 Sep 2017 03:36:20 +1000
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"Being first-time home buyers, my wife and I did not know what to expect. Luckily, Monique was there to guide us through this whole process. She answered all the questions we asked her, and trust me, there was a lot of questions. And when we did have questions she responded right away. She is very knowledgeable in what she does. She was there every step of the way. We can't thank her enough and would certainly go back to her to handle our sale once we cross that bridge.
Thanks Monique!"
Reggie and Ruby, Antioch (Buyer) Wed, 06 Sep 2017 07:13:19 +1000
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"I loved how Monique Founatine was always available for me if I had any questions about the process of selling my home. Monique would always return calls quickly. From my experience with other realtors, Monique is now my #1 choice of Realtors she is by far the best. I am recommending her to my family and friends. Monique was honest, kind, hardworking, flexible. Her work ethic and character are truly superior. With great pleasure, I highly recommend Monique Fountaine."
Norma, San Pablo,CA. (Seller) Mon, 10 Jul 2017 04:29:24 +1000
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"Very easy to work with. Fun to work with and was so excited for us when he got the house."
Glen Fairfield (Buyer) Sat, 13 May 2017 05:19:03 +1000
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"Monique has outstanding knowledge in the processes of buying a home. She was extremely patient and very detailed. You could always expect a timely response regarding any concerns regarding the purchase of the home. Most of all, we were successful in the completion of the buying the home that fitted our needs. She is somply a great Real Estate Agent!!!"
Tanya Clay (Buyer) Fri, 31 Mar 2017 05:57:35 +1000
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"Monique is very knowledgeable about real estate rules, laws and local practices etc. She has extensive background and experience in real estate which is a big plus for both buyers and sellers. She has several certifications and received several awards which is illustrative about her performance.
In my case, she didn't walk away after the purchase like most of the brokers. she is still in touch with me and provided handyman, electrician contacts and other useful information when needed. This means alot to me.
I highly recommend her to my friends and families.
Thanks,
Anil. G"
Anil Gunda (Buyer) Thu, 16 Mar 2017 03:59:07 +1000
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"Was very helpful and did an excellent job of managing the process."
Harral Robin (Buyer) Tue, 14 Mar 2017 02:18:26 +1000
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"Monique is an exceptional real estate agent that exceeded my expectations. If your looking for someone that can get the job done she's the one."
Jasmyn, California (Buyer) Thu, 06 Oct 2016 14:44:07 +1000
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"Our experience with Monique Fountaine was a very positive one from the moment she walked through the door. We felt she had our best interests at heart to help make the sale of our home a smooth and easy one. Our home was listed and sold within the first two weeks. Our home sold for $21,000.00 over the asking price. Monique and her assistant Linda were outstanding!! We would recommend their expertise to anyone selling their home."
Lisa and Patrick Little (Seller) Wed, 24 Aug 2016 13:55:07 +1000
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"Monique is very knowledgeable in the real estate field, and she is very personable, courteous, and patient. As a first time homebuyer, buying a home across the country, she helped me with every single step of the home buying process and took the time to explain everything to me in detail; as many times as I needed to fully understand everything. She was on top of everything, and I know it is thanks to her that my home purchase was successful. I trusted her through the whole process, and she helped instill in me the confidence I need to purchase a home. She is wonderful to work with, and also has a friendly, warm, and very professional demeanor. I would highly recommend her to anyone looking to purchase or sell a home. Thank you Monique!"
Elisa Zulich, Brentwood ca (Buyer) Fri, 05 Aug 2016 14:57:52 +1000
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"Monique made the transaction flow smoothly and kept me informed throughout the I tire process. I would recommend Monique to anyone looking for similar results."
Tom Jenkins. (Buyer) Fri, 29 Jul 2016 07:02:30 +1000
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"Monique Fountaine was wonderful to work with. She was very patient and understanding of my needs and my situation. She respon dedicated very quickly to all my questions and followed up promptly if she needed to research further into the matter.
This was my first new home purchase in California so dealing with a builder versus home owner was a different experience and Monique took the time to go over all the real estate jargon so I fully understood.
Monique attended every meeting I had onsite with the builder's rep and was there for final walk through.
I highly recommend Monique to anyone buying or selling a home.
Great experience overall."
Nicole Sanchez, Tracy, CA (Seller) Fri, 10 Jun 2016 09:51:24 +1000
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"Monique is simply the best. She executed the sale of this property with quickness and precision and negotiated the best offer with the buyer and buyer's agent. She followed up on all repairs needed and in cases help recommend the best maintenance shop. Words can't express how much I appreciate all of Monique's help and professionalism and knowledge."
Alan Kawahara, Brentwood, Ca (Seller) Wed, 18 May 2016 10:10:25 +1000
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"Monique was such a pleasure to work with. She was very clear about the steps along the way and informing me about what would need to be done. There were a couple times that she wouldn't take no for an answer from the buyers to ensure I was getting all that I needed from the sale of the house as well. She truly had my best interest in mind. She went over and above on helping me sell my home when I was out of the area. She was very good about bringing solutions to the table and not problems. Throughout my whole process, Monique took so much stress off my shoulders that I was able to rest freely and know I was in great hands getting the best deal out there."
Jayme Johnson-Ramirez (Seller) Thu, 04 Feb 2016 05:46:22 +1000
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"Monique knows the market, knows the areas of town to which we should focus, knows the current sales climate and has experience in all types of property sales. Monique also deals with her clients in an ethical, moral manner, which I can't say for others within the transaction. She also uses current technology to its potential, such as electronic docs and updated information via smart phone. Monique was always available day or night to answer questions via text or e-mail, and kept in constant communication throughout the process. She was a tremendous blessing. Thanks Monique!"
Jason - Pittsburg, CA (Buyer) Fri, 22 Jan 2016 04:46:14 +1000
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"Monique Fountaine was knowledgeable, polite, friendly, accessible, willing to help and answer questions and explain things, and had a determination to get the job done (and the property sold).
She gave excellent recommendations of things to do to maximize the value of the property with minimal investment, as well as allowing for the largest pool of potential buyers available
Monique Fountaine was everything we could ask for and more in an agent/broker. Would definitely use her again and recommend her to everyone."
Eric H., Pittsburg (Seller) Tue, 08 Dec 2015 05:37:44 +1000
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"Monique was very helpful and made us feel like we were her priority, despite her very busy schedule. She acted as an advocate for us though out the entire process, and was instrumental in our understanding of how the process actually works...in layman terms, not just in real estate jargon. I would recommend Moniques services to my closest friends and family members."
Brian Hernandez, Concord, CA (Buyer) Tue, 17 Nov 2015 06:33:25 +1000
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"It was amazing working with Monique. She was very knowledgeable, always answered my questions. She understood my requirements and was very patient with me in my search for my new home. At the end of the process she became more like family. I would highly recommend her to anyone who is searching to purchase a home."
Cruz, Lodi (Buyer) Mon, 12 Oct 2015 18:24:49 +1000
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"Monique is the best realtor I have ever worked with. She knows every detail of this business. She was never pushy, she wanted to make sure the house we picked was right for us. She gave excellent advice on everything. She has great positive energy which is something very important when trying to find a home in the Bay Area as it's very competitive. I always felt comfortable with her. I made a total of three offers with her one we were second place and this one accepted. The one where I was in second place she made sure I was the back up for it and kept following up. Where most agents would have gave up she kept pushing. She was always on time and responded back to my every phone call, text and email immediately. She's also very understanding of cultural differences. There were moments where I would get frustrated or overwhelmed with the experience and she was always there to listen to guide me through and calm me down. I am lucky to have worked with her and love my new house!!!"
Navi, Hayward CA (Buyer) Thu, 08 Oct 2015 07:11:47 +1000
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"Monique is a pleasure and a delight to work with. Always professional. Takes very good care of her clients and helps us out 100% of the way. Keeps us informed about the whole process. Makes sure that all questions are answered and that she can always be reached."
Pool Family (Seller) Wed, 23 Sep 2015 10:33:34 +1000
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"Monique is the consummate real estate professional! She seamlessly worked with corporate relocation on all logistics and flawlessly handled and executed the sell of my primary residence. I'd gladly recommend Monique Fountaine to my family and friends!"
Monica P. Oakland, CA (Seller) Tue, 23 Jun 2015 10:18:55 +1000
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"MONIQUE WAS GREAT!! SHE WAS A JOY TO WORK WITH. SHE IS A TRUE PROFESSIONAL, COURTEOUS, KNOWLEDGEABLE AND EFFICIENT."
REGGIE DAVIS (Buyer) Fri, 17 Apr 2015 01:53:10 +1000
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"Monique has a great personality and knowledge of real estate. She made us feel very comfortable and was always great at communicating any information that was needed. She made me and my wife Jackie's first time buying experience a pleasure and we would surely recommend her to anyone. A first class agent and if we need an agent in the future for any other real estate transactions, we will definately contact Monique, :)"