Rich Cooke
(Lic #254089)
Customer Ratings & Testimonials
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96%
Satisfaction
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100%
Performance
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100%
Recommendation
"Rich was very patient and had an excellent approach to guiding us to a reasonable decision. He did not force his opinion on us, but let us have time to digest the guidance that he was giving us. It is critical to have an agent, as was Rich, to discuss pros and cons of ideas and be willing to listen and to be patient with responses. Rich always kept us posted promptly about showings and the results of showings. We were all surprised about how much the road noise affected the price, and Rich was very open about his surprise with this, too. Rich provided excellent guidance and advice through the entire process. Our thanks go our to Rich for a successful sales conclusion."
Melvin Estes, Cary NC (Seller) Thu, 18 Jul 2019 04:46:04 +1000
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96%
Satisfaction
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100%
Performance
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100%
Recommendation
"We dealt with 12 realtors in 3 different states, for buying and selling, before working with Rich. Rich was, by far, the best we worked with."
Jack Mandelman, Hendersonville, NC (Seller) Sat, 13 Jul 2019 06:25:27 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"I had dealt with Rich before. I like him and think he does a very good job.
The sale of my property was a lengthy one and Rich did everything he could to sell it and get it to closing. As I said above in the survey, I would certainly use Rich again as a realtor and would definitely recommend him to anyone."
Robin, Hendersonville (Seller) Tue, 25 Sep 2018 09:57:41 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"I had previously used Rich when selling a property he went above and beyond!
I knew if Rich was handling my next property I would be given the same service, he never disappoints."
The Moffitt Family, Hendersonville NC (Seller) Wed, 04 Apr 2018 19:52:07 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Rich Cooke is an excellent real.estate agent. He is knowledgeable and trustworthy, ensuring that his clients make the right purchase for their needs. We definitely recommend him to anyone needing an agent in the area."
Erick D (Buyer) Mon, 19 Feb 2018 04:20:56 +1000
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100%
Satisfaction
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100%
Recommendation
"Rich Cooke is the man for the job if you want a caring and compassionate agent handling the purchase or selling of property.
My situation was a little unique and Rich was always there to help and guide me thru the sale not only as my agent but he has treated my family like a friend thru the whole process.
If your out there trying to find a agent who really cares and has your best interest at heart give Rich a try you will be glad you did!"
The Moffitt Newman Family, Hendersonville NC (Seller) Thu, 07 Dec 2017 14:03:46 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Riche went above and beyond what we expected him to do. He coordinated our schedule with numerous showings each time we visited. He was very knowledgeable of the areas of town we were interested in and understood our needs. He previewed houses for us so that we weren’t wasting time seeing homes that did not meet our needs. My broker, in Savannah, Ga, actually called several brokers and interviewed them and selected who she thought would be the right person. Rich met our criteria 100%. We couldn’t be more pleased with him. We would highly recommend him!
Rich walked us through every aspect of the sale. He explained the contract, set up the inspections, negotiated the sale, and arranged a local attorney for the closing. We have never gone through a purchase of a home that was so easy. Rich handled everything and made this a very pleasant experience.
We can’t say enough good things about Rich! He is the best realtor that we have ever worked with. Each of the above characteristics describe him perfectly.
Very accommodating and very professional.
We couldn’t be any happier with our experience. Rich has spoiled us!"
Sheila and Rodney Cubbage, Flowery Branch, GA (Buyer) Thu, 30 Nov 2017 11:29:06 +1000
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100%
Satisfaction
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Recommendation
"Rich was easy to work with always available and when he was out of town his advise to consult with Nancy was right on. She just picked up and stepped right in and was there when we needed her and followed up on any lead we had !!!
Great team effort !!"
Betty Kay Brookshire Hendersonville NC (Buyer) Tue, 10 Oct 2017 14:34:54 +1000
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95%
Satisfaction
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100%
Performance
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100%
Recommendation
"Rich was extremely patient and understanding as we worked through not only selling our old home, but purchasing a new one. He explained everything to us as we went along and was very helpful in being able to recommend people to take care of the various chores that needed doing along the way. We could not be more satisfied with the service he provided."
Ed and Betty Lockwood, Hendersonville (Seller) Sat, 07 Oct 2017 04:04:11 +1000
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100%
Satisfaction
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100%
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100%
Recommendation
"We loved working with Rich. He helped us narrow our search based on our needs. He was very knowledgeable of the area and could give good feedback on resources. Rich dedicated his time to us when we came to town for our house search and was very patient as we searched for our new home. We found the perfect place and Rich worked with all of the moving parts of the transaction to make it happen. We love Rich!!"
Pam Wingrove, Horse Shoe, North Carolina (Buyer) Thu, 07 Sep 2017 22:13:27 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Rich was very helpful guiding us through the home buying experience. He anticipated our questions and was ready with explanations for things we were not familiar with. He was available when needed, returning phone calls in a timely manner. Nothing was too much trouble for Rich. Again, we were very fortunate to have him helping us every step of the way."
Ed Lockwood, Hendersonville, NC (Buyer) Tue, 18 Jul 2017 06:24:14 +1000
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100%
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Recommendation
"A true recommendation of an agent is would you do business with that agent again. We bought our home through Rich, and now called Rich when we decided to sell it. He's knowledgeable about the area and market conditions. He's also a very nice person."
Sharon Eng North Port FL (Seller) Thu, 06 Apr 2017 08:50:29 +1000
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100%
Satisfaction
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100%
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100%
Recommendation
"Rich is the best. We could not have done this deal without him."
Phil D'Jernes Tampa/Hendersonville (Buyer) Sat, 11 Mar 2017 23:55:05 +1000
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80%
Satisfaction
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100%
Performance
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100%
Recommendation
"Rich Cooke was very patient and professional in getting our sale done. He did an excellent job!
Rich lives in the same neighborhood and has a great working knowledge of all the properties in Laurel Park. He was very helpful when a potential buyer was looking. He knew the property very well.
I would certainly use Rich again."
Gail Wittig, Sarasota, FL (Seller) Tue, 13 Dec 2016 06:37:33 +1000
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100%
Satisfaction
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100%
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100%
Recommendation
"Rich is great! The best agent we have ever worked with. He is very patient, knowledgeable and professional."
Gary Sheridan, Hendersonville, NC (Buyer) Thu, 04 Aug 2016 01:42:37 +1000
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98%
Satisfaction
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100%
Performance
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100%
Recommendation
"He was very professional but easy to talk to and he always came through with whatever he said that he would do for us. We were very satisfied with his work and also to say that Laura Flores was also always there for us when we needed help or information."
Susan Neil, Hendersonville. NC (Seller) Sat, 16 Jul 2016 07:54:38 +1000
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100%
Satisfaction
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100%
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100%
Recommendation
"Rich was a pleasure to work with during the entire home buying process.
His professional attitude, knowledge of the area, network of professional resources and patience helped to keep us informed from initial contact to the closing."
Curt and Carla, Hendersonville, NC (Buyer) Sat, 25 Jun 2016 22:56:54 +1000
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100%
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Recommendation
"If you are searching for a Realtor to work with, then contact Rich Cooke. I assure you , you will be satisfied with his ability and knowledge of current real estate conditions in the Western North Carolina area!
Explain to him your needs and then sit back to enjoy the experience."
Captain Ed Knapp USN (ret.) (Buyer) Fri, 20 May 2016 03:29:28 +1000
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100%
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100%
Recommendation
"Rich knows the area and is very professional. I get updates on the market conditions on a regular basis. Our last sale went smoothly and Rich is the go-to guy."
Lance Carbone, Pembroke Pines (Seller) Sun, 24 Apr 2016 08:50:53 +1000
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91%
Satisfaction
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100%
Performance
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Recommendation
"from beginning to the end rich was great , I don't know how he put up with the buyer rich gave his all on this one, should be agent of the year."
jack dutra (Seller) Mon, 07 Mar 2016 23:42:00 +1000
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100%
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Recommendation
"Rich was a helpful tool In selling our house! He let us know what was going on at all times and had very helpful advice when we needed it. I would recommend Rich Cooke to make the sell of your house anytime"
Chi Shipman Hendersonville (Seller) Tue, 29 Dec 2015 07:40:46 +1000
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98%
Satisfaction
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100%
Performance
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100%
Recommendation
"Have known Rich for many years.....would always use him again and recommend him to others. His knowledge and caring ways are greatly appreciated. Kept me informed, always there to answer ANY questions I had. He is an asset to your business. Rich always worked with MY schedule..to meet with me or come by...always a call away and returned calls VERY promptly. Let me know he was working for me. I really appreciated all Rich Cooke did for me in selling my home."
Millie Nodurft, Laurel Park, N.C. (Seller) Tue, 15 Dec 2015 07:46:44 +1000
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91%
Satisfaction
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100%
Performance
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Recommendation
"Rich is organized and always does what he says he will do. You do not have to keep after him. Rich keeps his word which is most important to me.
I know Rich from another purchase and after dealing with him again can say in all honesty that there are realtors and then there is Rich Cooke.
I would highly recommend that anyone looking to buy or sell a home contact Rich Cooke.
We were not sorry and I know they will not be either.
Sincerely,
Wayne M. Arcuri"
Wayne M. Arcuri (Seller) Wed, 22 Jul 2015 05:16:13 +1000
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100%
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Recommendation
"I have and will continue to recommend Rich Cooke as an effective real estate agent.
Rich quickly zeroed in on my needs and found the perfect home for me. He was very patient, personable and professional. I appreciated his immense knowledge of the area which he so graciously shared. Many thanks to Rich for the excellent service he gave. Marjorie W. Phipps"
Marjorie W. Phipps (Buyer) Mon, 20 Jul 2015 22:30:27 +1000
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100%
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Recommendation
"Rich Cook was excellent in assisting me with many offers and troublesome prospective buyers with 3 closings falling through within 7-10 days of closing. Numerous issues needed to be resolved and Rich helped with everything and provided me w/excellent advice and put me in touch with the right people to get things resolved in a timely matter when I could do so. He put up with more than his fair share of troubles and issues from buyers as well as the final buyer's attorney who kept asking for more and more to be done. Rich went out of his way to meet me at different locations in the middle of my work day when papers needed to be signed. I couldn't have asked for a better realtor than Rich and I would highly recommend him."
P. Newell (Seller) Fri, 29 May 2015 10:03:08 +1000
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90%
Satisfaction
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100%
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Recommendation
"Rich, is genuine, he truly cares about his clients and is willing to go the extra mile for them. He helped us buy and sell our first home, which made the process a lot less stressful! We would and have recommended Rich to others seeking an experienced and extremely patient realtor. My husband and I consider him a friend. -Shannon & Stuart Twiddy"
Stuart & Shannon Twiddy, New Bern, NC (Seller) Fri, 10 Apr 2015 08:44:54 +1000
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100%
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Recommendation
"We made several trips to Hendersonville to look at condos. Rich was accommodating and never made us feel rushed even though our price point was rather low. We had to do everything long distance and Rich was easily accessible and always quickly responsive to texts and emails. He went well beyond what is expected of an agent. We highly recommend Rich Cooke to anyone looking for real estate in the Hendersonville market."
Sharon Eng, Hendersonville (Buyer) Sat, 04 Apr 2015 10:15:38 +1000
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100%
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Recommendation
"Rich Cooke was very knowledgeable, flexible and accommodating.
Great guy!
We are new to North Carolina. Rich Cooke helped us navigate the state's purchase and closing process."
Rodney & Susan Worrell (Buyer) Fri, 20 Mar 2015 21:41:21 +1000
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98%
Satisfaction
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100%
Performance
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100%
Recommendation
"Rich Cooke did an excellent job marketing and selling our mother's condo. He was very realistic about setting the asking price and his suggestions proved to help us sell this property. This sale was somewhat difficult for us emotionally and Rich was always very kind in his communications with us.
Rich was always aware of the market and always passed his information and knowledge to us. As out-of-town owners we were always sure that Rich was doing everything he could to sell our property. His attitude and reassurance assisted us greatly.
Rich Cooke is a superb agent and we would recommend him to anyone interested in buying or selling in the area. He always goes the extra mile for his clients. Even though we had some obstacles to overcome with our condo e.g. significant repairs, Rich remained realistic and optimistic throughout the process.
We are very appreciative of all the work Rich Cooke put into marketing and selling our condo and would definitely use his services again!"
Lisa Gray Atlanta, Ga. (Seller) Fri, 02 Jan 2015 08:49:41 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"We met Rich two years ago when he was an agent with Keller Williams. In the past two plus years he has answered hundreds of inquiries as well as patiently shown us house after house until "the one" popped up. He is very knowledgeable, very thorough, infinitely patient and unfailingly pleasant and very polite. On the occasions when my grandchildren were with me as we looked at houses Rich won them over and is now referred to as "Uncle Rich". I feel that Rich has become a friend and we look forward to continuing our association with him now that we are going to be "neighbors". In my opinion, Rich performed above and beyond the call of duty in every area of interaction with him. I feel that not only did he make the real estate transaction as easy as it could possibly be, he will make the actual process of our relocation equally smooth. I give him the highest rating possible - both as an agent and a human. He is a gem."
Jennifer and Franco Zanetti, Atlanta Georgia and Valdagno Italy (Buyer) Fri, 17 Oct 2014 09:33:28 +1000
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100%
Satisfaction
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Recommendation
"Rich was wonderful to work with and we knew he always had our best interests in mind. He helped us deal with any problems that arose and had good suggestions as to how to solve them. Even though he was dealing with the folks who were buying the house as well as us, he was always fair and managed to come up with a plan after the inspection that satisfied us and the buyers. But of course the most important thing is that he sold the house in three weeks, and we are grateful for that!
Rich was top-notch in everything he did and we will recommend him to others. We had not sold a house for 45 years and he walked us through the process in a caring, patient, knowledgeable way. We knew we could count on him to be truthful and helpful, so we were comfortable following his advice."
Mary Ellen Frier, Hendersonville (Seller) Fri, 17 Oct 2014 06:06:16 +1000
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100%
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Recommendation
"When my husband and I first met with Rich, we left our meeting with the feeling that he was genuinely concerned with our needs and requirements. My husband is disabled, so we were looking for handicap accessible homes and other criteria for his disability."
James and Teresa Chambers, Hendersonville, NC (Buyer) Thu, 16 Oct 2014 21:37:58 +1000
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96%
Satisfaction
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100%
Performance
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100%
Recommendation
"We found Rich Cooke's professionalism above excellent, especially his patience and perseverance.
No kidding. We really did have the best search and purchase experience ever."
Victoria Kolb Highlands NC (Buyer) Thu, 02 Oct 2014 05:52:30 +1000
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100%
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Recommendation
"I've known Rich for years. I trust him to get the job done. And he did. Very well at that.
I have already referred Rich and would again."
Becky Brown, Easley (Seller) Tue, 30 Sep 2014 00:57:22 +1000
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100%
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Recommendation
"Rich Cooke has both sold a property for us and helped my husband and I buy two additional properties in the last year. Rich is truly 'one-stop' shopping...he has professional resources for inspections and any other work that needs to be completed and he's always available! I can send him an email and within a few minutes (if not sooner), he's gotten back to me with the answer to my question. He's on stop of the timeline and reminds you when you need to take the next step (and what the next step is). You and Rich are not stumbling over each other duplicating tasks as you decide with him, up front, who's responsible for what action.
Rich is extremely knowledgeable about the area and really listens to your requirements. I began my search for our latest property on April 15 and we closed on the new property May 30.
I would, without hesitation, recommend Rich to anyone buying or selling property in Henderson County. You won't be disappointed!"
Judy Babb, Hendersonville, NC (Buyer) Mon, 02 Jun 2014 09:41:49 +1000
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100%
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Recommendation
"Rich - You made selling my mothers home effortless. I didn't know how I was going to be able to be in two places at one time, living and working in Portland Maine while moms house was located in Hendersonville. Rich kept me posted at every turn. From having the house cleaned and readied for showings to the final signature on the sale all under one month period of time. I didn't have to leave Maine, Rich took care of everything. He is a very special agent, one who gets the job done."