Customer Ratings & Testimonials
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Satisfaction
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"Thank you for all the help with our purchase, We could not be more pleased."
Doug & Stacey Hicks Mancelona (Buyer) Thu, 10 Dec 2020 08:49:13 +1000
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"Our experience with Robin has been fantastic. Not only does she possess all the qualities of an excellent Real Estate sales agent, she is personable, tireless and has gone above and beyond expectations every step of the way.
Robin is the best sales agent I have ever had the experience to deal with. I will recommend her to any and all."
Craig and Jan Forhan (Buyer) Sat, 14 Nov 2020 05:37:12 +1000
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"Robin was very professional and excellent in reference to responding to questions and concerns and providing information. She is also very knowledgeable with this area.
There was never any pressure to view or make an offer on property. She was always more concerned that I was comfortable with my decision prior to place a purchase offer.
She never failed to answer her phone or promptly return a call. She replied to emails and text messages on weekends and all hours of the day. She even continued this practice while downstate for her son's wedding providing the necessary documentation to postpone the closing for a few days due to a permit transfer delay."
Duane Archambo (Buyer) Sat, 12 Sep 2020 11:49:42 +1000
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"Robin was fantastic. She was a wonderful partner for us throughout our purchase process from finding a potential home, to making an offer, to the diligence period to closing. We wouldn't have our house today without her support. She was proactive, trust worthy, and a great communicator. We would absolutely work with Robin again and highly recommend her."
Josh, Torch Lake (Buyer) Mon, 17 Aug 2020 10:43:30 +1000
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"Robin was so helpful, diligent, and responsive to any and all requests. It wasn't easy to locate and purchase a home while living out of state during a pandemic, but she made it work! Not only would we use her again, but we wouldn't bother looking elsewhere."
Matt, Naples (Buyer) Fri, 31 Jul 2020 17:11:12 +1000
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"In addition to recently having a baby, starting a new job, and moving to a place where we didn't know many people, we needed to find a place to live! We cannot overstate how thankful we are to Robin for her help in finding our new home! Robin was, at all times, professional, responsive, knowledgeable, and -- above all -- kind in her endeavors to help us find a home on a relatively short timeline and in a competitive market.
Robin went above and beyond our expectations, and also facilitated introductions to other professionals in the area to assist in the process. Robin felt like a member of our family, working with our best interests at heart.
We cannot recommend her enough!
Thank you, Robin!"
Patrick E., Traverse City (Buyer) Tue, 25 Feb 2020 03:45:08 +1000
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Satisfaction
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Performance
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"Robin listened to the concept of want we wanted for a vacation home as we had not exactly figured out what we wanted to do. She was very helpful discussing options and helping us weed out homes that just weren't going to work as well as bringing to us the home we ultimately purchased.
She was great throughout the whole process. Robin was always on top of the details, proactive on issues and very fast with responses.
The deal had some issues and Robin was with us all the way communicating with the sellers agent. I think without Robin the sale may not have happened.
In short, she did an awesome job. Best agent I have ever dealt with, would use her again in a heartbeat."
Tom and Jamie Guise (Buyer) Sat, 04 Jan 2020 01:01:52 +1000
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"I can only speak of Robin in terms of superlatives. Smoothest real estate transaction ever for me. A+"
Alan Vanderkaay (Buyer) Thu, 10 Oct 2019 03:23:09 +1000
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"Robin was a pleasure to work with. She was efficient, organized and very willing to walk me through every step of our property purchase. We were dealing with a title company downstate that was so incredibly inefficient and disorganized. Any concerns I brought to her attention, Robin was able to get me answers quickly and efficiently. I would recommend Robin to anyone."
Roxann Flake, Mancelona, MI (Buyer) Fri, 26 Jul 2019 10:12:25 +1000
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"We feel very lucky to have met and worked with Robin. She’s helped us find a place we know we will love for years to come. She was a key driver in our decision to look in the elk rapids area vs the other side of traverse city. She helped us see all that this area has to offer. She is very knowledgeable of the area and the homes in the surrounding area. She was professional and also a lot of fun to work with, it was like house hunting with a good friend who knows exactly what you’re wanting. We would highly recommend Robin to anyone looking to buy or sell in northern Michigan."
Judy Hughes Thompson (Buyer) Thu, 18 Jul 2019 01:38:49 +1000
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"Robin Vanderkaay was a terrific agent to work with in our search for a lakefront property. We were looking for a cottage that met the needs of our family across a fairly wide geographic region in the Traverse/Elk Rapids area--and we were doing this long-distance. Over the course of eight months, Robin looked at a number of houses for us and provided honest, insightful, detailed feedback on each of the many properties we asked her to look at for us. When we finally found the perfect cottage for us, Robin deftly helped us to draft a winning offer in a multiple-bid situation. After the sale, she helped us to find contractors and property managers to interview. Robin earns our highest recommendation! Thank you, Robin!"
Irene K., Washington, DC (Buyer) Fri, 17 May 2019 01:57:20 +1000
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"Robin was a pleasure to deal with, she lives in the area and totally understood what I was looking for. She is a great asset to your company. A genuine nice person!"
Jerry Kaufman Manchester (Buyer) Sun, 10 Mar 2019 23:14:13 +1000
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"My experience with Robin could be best expressed as a 10 out of 10! Her responsiveness, care for our needs and attention to detail was at the highest level possible. I would recommend her to all of my family and/or friends!"
John, Charleviox (Buyer) Tue, 23 Oct 2018 03:59:48 +1000
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"Robin Vanderkaay was a delight to have as our real estate agent when we purchased our dream lake home. She never left any questions unanswered and always responded promptly. Robin did everything she possibly could to insure a smooth transaction. We would highly recommend Robin for any of your real estate needs!"