Customer Ratings & Testimonials
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Satisfaction
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"Shane was fantastic. It was a double close situation where my new home purchase was dependent on the old home sale, and timing had to be perfect for it to all work out for me and my pets. Needless to say, I was extremely anxious and had a million questions throughout the whole process. Shane reassured me every step of the way, and stayed on top of it all to make sure nothing slipped through the cracks.He also negotiated for me an excellent deal on my new home. I would recommend Shane and eXp to all my friends and family."
Susanne Campbell (Buyer) Wed, 09 Nov 2022 14:06:48 +1000
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"Shane Cook was quick to respond to my many, many, many questions no matter how trivial. He was patient with me on all the questions and professional throughout the entire process. I would recommend Shane Cook for any realty needs."
Mike Cochran, Mesa, AZ (Buyer) Tue, 27 Sep 2022 08:20:13 +1000
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"Shane Cook is great. He was able to work with us long distance to understand our needs and make the most of our time when in the Phoenix area. His expertise was invaluable as we looked at various areas. He provided amazing guidance as we evaluated properties and locations in the East Valley. Happy that we found our first home in the area with Shane."
Scott I (Buyer) Tue, 28 Jun 2022 04:14:59 +1000
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"Shane Cook did such an amazing job finding us our first home, in such a crazy market. Since we were living out of state at the time, we only had a few weekends to look for houses in person. He was very good at setting up a schedule based on the houses we sent him, and at answering any of our questions. He quickly learned what we liked and wanted, and was able to send us listings based on that. Shane was kind, personable, and professional. He knows the market well, he has assets to use, and knows when to use them. My wife and I are definitely lucky to have had the pleasure of working with him, and will absolutely use him again in the future."
Lucas Corbitt, Phoenix (Buyer) Wed, 11 May 2022 05:19:58 +1000
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"I have a positive outcome with Shane Cook as my realtor. He came highly recommended and had all the knowledge and expertise needed in a challenging market.
As a result, I'm in the perfect home for me and couldn't be happier."
Linda in Gilbert, AZ (Buyer) Wed, 24 Nov 2021 17:11:34 +1000
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"Shane was originally referred to us by friends. We have had cause to use his services 3 times over the years, and his level and quality of service has always been excellent. We wouldn't think about using any one else!"
Mac McCaffrey Phoenix (Buyer) Fri, 02 Jul 2021 02:58:28 +1000
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"Shane was there for everything we needed and walked us through the entire process. He has a great understanding of the market and about home construction so he was able to answer several questions for us that other realtors may not have known. He made time for the several showings we needed and we always felt like valued clients."
V. Ketron (Buyer) Wed, 12 May 2021 04:51:20 +1000
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"Shane knows what he’s doing, knew what we wanted, and got it done. No problems."
Steve K, Phoenix (Seller) Mon, 05 Apr 2021 20:23:31 +1000
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"Shane is always great to work with - he's there for all our questions and goes above and beyond to get the deal done. He was able to get us a higher price for our home than we originally thought we could get and had great communication through the entire process. We've recommended him to our friends and family and will continue to use him in the future!"
V. Ketron, Phoenix (Seller) Tue, 30 Mar 2021 16:09:47 +1000
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"Shane was extremely experienced in this market and I'd recommend him to anyone. Thanks Shane!"
Matt B (Seller) Wed, 10 Mar 2021 03:40:57 +1000
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"Shane is a friend of the family. We were very lucky to have a person like Shane to help guide us through the difficult tasks and decisions of purchasing a home in the Phoenix/Mesa area. His knowledge and confidence gave us comfort during this transitional time. Shane Cook is definitely an asset to the real estate business!
As previously stated, Shane did an extraordinary job working with us. This was a cash purchase so we can’t attest to Shane’s dealing with mortgage lenders but with home inspectors, city of Mesa and all other paper he was exemplary. Kudos to Mr. Cook!
Outstanding!
Extremely satisfied!
Will be spreading your groups name around."
Chris and Charlie Reed 8206 Coralbell Circle Mesa, Arizona (Buyer) Fri, 06 Nov 2020 05:01:53 +1000
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"Shane Cook and My Home Group made the home buying process simple and easy. From our initial contact through closing we were provided first class service. His knowledge of the area and calm demeanor made a stressful move from New England to Arizona a breeze for us. His guidance and advice was very much appreciated.
Shane set us up with an online portal so we could view available properties in our price range before traveling west. Upon arrival he promptly scheduled showings at all properties we had saved and added a few more he thought we might be interested in. Once we found our new home he was by our side to guide us threw the process until closing and beyond.
Shane and staff staff were awesome throughout the home buying process. It was a pleasure doing business with them and we highly recommend to any other future clients."
Chris & Charlie Reed. Mesa, Arizona (Buyer) Fri, 30 Oct 2020 09:05:02 +1000
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"We feel Shane Cook had gone beyond what we expected for a realtor!
He also had professionally done pictures/virtual and staging assistance really made a good sale of our home. He is very knowledgeable in all aspects of the sale/purchase of our homes. We knew he was always on top of things during our sale process.
Shane Cook was very communicative , professional and trustworthy realtor, definitely will be recommending him to all our friends and families!"
Jeremy & Larne Patten , Gilbert Az (Seller) Fri, 18 Sep 2020 01:01:47 +1000
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"I have worked with Shane Cook several times over the years. He is always professional and knowledgeable throughout the entire process! I wouldn't trust anyone else to handle any of my real estate transactions! Shane and his team are always on top of the transaction and they make it a smooth and easy process! Thank you Shane for all your hard work and passion!!!
BTW.....Maria ROCKS!!! Thank you for keeping us on track!!!"
Chris & Susan Fitzgerald (Seller) Sat, 29 Aug 2020 23:55:18 +1000
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"I have worked with Shane Cook several times over the years. He is always professional and knowledgeable throughout the entire process! I wouldn't trust anyone else to handle any of my real estate transactions! Shane and his team are always on top of the transaction and they make it a smooth and easy process! Thank you Shane for all your hard work and passion!!!"
Chris & Susan Fitzgerald (Seller) Sat, 29 Aug 2020 23:50:55 +1000
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"Shane was great to work with. He was pleasant and reliable. Looking for a house with Shane was like having a friend help. Even after the sale of the house, he helped us with issues after the fact. Thanks Shane"
Kyle Kelley, Gilbert Arizona (Buyer) Tue, 02 Jun 2020 12:43:12 +1000
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"Shane was great! He really went above & beyond to help us find a great home.
Since I had to do showings virtually, Shane noticed the finite details I couldn’t see.
He was a great person to work with and took the extra time needed for us."
Sharon Kelley- Gilbert, AZ (Buyer) Fri, 29 May 2020 10:15:52 +1000
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"I dread the day I have to buy/sell a home and Shane is no longer available to me. He helped me with my first purchase (a 203k loan nonetheless) and most recently my first home sale/second purchase. I wouldn’t even consider another agent! He’s also set me up with a fantastic mortgage advisor along the way. I know I was certainly not Shane’s only client by a LONG shot, but he always had a way of making me feel like I was. I recommend Shane over and over to anyone looking to buy/sell in AZ. Thank you Shane!!!"
Krysten, Phoenix AZ (Seller) Fri, 17 Apr 2020 08:59:26 +1000
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"Shane was very helpful in helping us find the perfect property. He was very responsive and always answered our questions throughout the process. I would recommend him to anyone looking for property in the Arizona area."
Dale B, Arizona (Buyer) Wed, 08 Apr 2020 12:16:10 +1000
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"Shane has represented me on & off over 20 years. He has the experience & know how to resolve most any issue. He has excellent valuation skills and markets a property in the manner needed to get it sold. He understands markets, buyers & sellers, & the ins/outs of specific, diverse properties. I would recommend Shane to anyone at any time. This house sold over $400 per square foot - that speaks for itself."
An Investor - Gilbert AZ (Seller) Wed, 08 Apr 2020 05:30:02 +1000
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"Shane is there every step of the way and makes the whole process of buying a home, a breeze!"
Lee Myers, Gilbert AZ (Buyer) Thu, 24 Oct 2019 06:25:26 +1000
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"Another great deal, facilitated by Shane and his team. These guys are amazing. They understand the local market, the business of real estate, and we have a long and valued history with Shane. Would never consider an alternative agent."
Myles Wakeham, Scottsdale (Seller) Wed, 04 Sep 2019 03:00:40 +1000
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"The best ever agent!!!!!!!!!!!!!!!!!!!!!!!!!
Answered back quickly. Upfront and honest Shane is awesome and I have given his name to several people for future sales"
Deb Inman. Queen Creek (Seller) Thu, 17 May 2018 12:20:30 +1000
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"I've known Shane for several years and he is one of the few exceptions to the rule of not doing business with friends. He handled our transactions promptly and professionally and answered all our questions, no matter how many we had.
Even as someone who works in the industry, Shane's knowledge and responsiveness were invaluable to us and helped us get through the stress of buying and selling our home.
We loved working with Shane and will definitely recommend him as an agent."
Vanessa K., Phoenix (Seller) Tue, 06 Feb 2018 15:58:10 +1000
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"Shane correctly values properties, gives me frank - accurate input, and is a good negotiator. He ferrets out my perspective, then meshes that with the Buyer's needs."
Joe C, Gilbert AZ (Seller) Tue, 06 Feb 2018 04:24:24 +1000
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"Shane is knowledgeable, attentive, & works hard to understand our issues. He knows how to deliver a result, keep a client informed, & help when a client might not see the whole picture. I strongly recommend Shane for any transaction, purchase or sale."
Gilbert, Chandler, & Queen Creek Arizona (Seller) Tue, 03 Oct 2017 06:29:49 +1000
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"Shane Cook is very respectful and professional and good at what he does! I would recommend Shane and his team to anyone needing to buy or sell a home."
Chris F. Mesa, AZ (Seller) Tue, 22 Aug 2017 01:20:30 +1000
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"Overall, Shane persevered in working with at least one difficult, demanding, and focused client; me. He showed us literally two to three dozen properties over the course of almost two years. Fortunately, in the end we were both rewarded for his determination and willingness to see the process through to a successful end. For that, we are grateful, and shall look forward to the time when we can share with another, looking to purchase or sell a property, they should seriously consider working with Shane Cook if they want a favorable outcome."
Ken H. / Chandler, AZ (Buyer) Sat, 29 Jul 2017 02:36:46 +1000
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"Shane is very easy to work with, very responsive, and takes the time to understand his customer's needs and desires."
Steve Garrett, Chandler, AZ (Seller) Fri, 21 Jul 2017 10:46:07 +1000
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"A wonderful ex-neighbor sold her Home with Shane Cook and later recommended him to sell My Home. When Shane finally called and said "the timing is great for you to put your place on the Market," I was luckily ready to make that happen. With his guidance, My Home sold quickly! I did everything he (and his Team) asked, and I think that made a huge difference... helping the place "show" at the best/highest level. Now, as a buyer in the Market, I wish everyone had access to Shane and his resources."
Scott Holly, Phoenix (Seller) Sat, 20 May 2017 06:31:43 +1000
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"I've never had a real estate agent work harder for their clients than Shane. His knowledge of the Phoenix market is incredible, and he really understands the needs of property investors. This is an agent who understands how to negotiate to get the best results for his clients, and you can't go wrong with Shane."
Myles Wakeham (Seller) Wed, 10 May 2017 01:35:41 +1000
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"My husband and I enjoyed working with Shane very much. He was always very responsive to our phone calls and text messages, always had the answers right away to our questions and was very prompt on all of the paperwork. He was also able to provide us with contacts for companies to do home improvements which was very helpful and saved us a lot of time in research. Our experience with Shane was so fantastic that I have already referred him to one friend and will continue to do so!"
Amanda Graham, Queek Creek, AZ (Buyer) Thu, 06 Apr 2017 04:25:25 +1000
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"Moving from California to Arizona was stressful enough but Shane made it a little less stressful! He was an Excellent Realtor! Shane understood my family needs in making the big move to Arizona & purchasing our new home. Shane took the time to explain & answer every question & concerns we had. We are happy in our new home here in Arizona & appreciate all the help from Shane. In our books Shane is "Top Notch" & we will recommend him to all our family & friends! Thank you!!"
Lopez Family..Maricopa, Arizona (Buyer) Thu, 16 Feb 2017 09:56:21 +1000
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"I know Shane personally, and his experience in the real estate industry is vast, as well as his professionalism and ability to communicate transparently. Everyone involved in the process was punctual with their communication. Shane and his team go above and beyond, not only to win your business, but to retain your business over an extended period of time. The personal touch put on their marketing will blow you and other agents away! Nothing more to say other than, Shane is the man!"
Jimmy Kurinsky, Phoenix AZ (Seller) Thu, 02 Jun 2016 22:47:06 +1000
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"Shane & I have done business in the past & he has always provided excellent pricing and marketing advice. He also knows how to handle the sales process, both from a contract basis as well as the psychology involved. He gave excellent advice all around."
Joe - Gilbert AZ (Seller) Fri, 13 May 2016 00:54:04 +1000
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"Shane is a buyers freind always looking out for the best outcome in regards to price location and future of buyer"
John. Hinman apache junction (Buyer) Mon, 02 May 2016 02:51:06 +1000
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"Shane Cook did a fantastic job with our page home listing. He really went above and beyond with marketing our home. Shane was always willing to try something new to try and market the house. From making the listing his number one print ad to shooting a video to market the house."
Avery and Lindsey De Marr (Seller) Wed, 20 Apr 2016 23:20:59 +1000
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"Shane worked very hard to make this deal happen for me. He knew how much I loved the house and went above and beyond to make the deal happen for me! There was a lot of back and forth during negotiations, but he was relentless in his pursuit of this house for me! I can't thank him enough for all he did for me!!!
Shane is outstanding! He works so hard for his clients and is a true professional!"
Deb Fitzgerald Apache Junction, AZ (Buyer) Sun, 17 Apr 2016 03:37:17 +1000
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"Shane was very professional and helpful. I hadn't sold a house in a long time. He priced it competitively and marketed it aggressively. I believe it sold quickly due to his expertise.
I always knew Shane had my best interests in the forefront. I felt very well taken care of.
As I said earlier, I hadn't sold a house in a very long time. Shane was there for me every step of the way, advising me and guiding me to a successful sale.
I would highly recommend Shane to anyone listing a home. He will work tirelessly to get your home sold as quickly as possible. He is an excellent realtor!"