Shelle Ball
Residential Broker Associate
Customer Ratings & Testimonials
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92%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle is great. Other realtors failed us and she delivered"
abram serotta (Seller) Wed, 05 Jun 2019 01:30:37 +1000
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96%
Satisfaction
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96%
Performance
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100%
Recommendation
"Shelle Ball is among Beverly Hanks' most outstanding representatives. Having dealt with many agents over my 70 years, she is the very best. Because we are retiring to our "dream home" this house search was different from the days when we were moving for a job and would accept the best house available at the time. We spent 3 years searching for the right place and had never lived in WNC previously. Shelle helped us get oriented, showed us geographic choices to make, and taught us a great deal about the region. She was patient in explaining all the choices available so we might select among them. Because Beverly Hanks is the largest real estate business in WNC, in the rare instance Shelle didn't know the answer to something, she had a network of colleagues who could help her find the answer. Shelle was focused on solving problems. We could not have asked for better assistance."
Dr George Leddick; Campbell, Texas (Buyer) Sun, 21 Apr 2019 09:01:15 +1000
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86%
Satisfaction
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92%
Performance
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100%
Recommendation
"Without question, it had to be a challenge for Shelle to represent both seller & buyer. Shelle was professional throughout and was deliberate in her conveying only facts. She more than earned whatever commission she received. We have already recommended her to a friend that is also moving to this area and I rarely do that."
Marianne Cicala, Bakersville NC (Buyer) Thu, 20 Dec 2018 05:26:14 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball is amazing - a solid TEN!
When we met I asked many questions and found that she had the skill, the knowledge and communication to help me find and obtain what I was looking for. I was coming from California and was completely unfamiliar with the area. Shelle gave me excellent guidance and helpful suggestions to aid in my search.
She was always there to offer suggestions and has an excellent eye for construction. She was always looking out for me making sure that I knew all the facts and potential pit-falls before making any commitments. I felt well taken care of and confident that Shelle had my best interest at heart.
Shelle quickly saw what was important to me and kept that at the forefront of her mind ........was there enough storage space? Was it well laid out for my animals? Could I navigate the steep driveway in the winter with my California car?
She was extremely professional and patient as she guided me through the entire process including dealing with mortgage broker, insurance requirements, taxes and the attorney.
I truly can not recommend anyone more highly than I do Shelle! A solid TEN!"
Lynn Hurley, Asheville (Buyer) Thu, 04 Oct 2018 03:15:32 +1000
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96%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball is extremely knowledgeable about the area and the home buying process. She tackled scheduling inspections for us with local professionals that she trusts which made our lives significantly easier, because we are new to the area and because of our busy work schedules. She was very easy to reach whenever we needed to speak with her, patient, good humored, and overall, a real delight to work with. Because of Shelle and her suggestion to write a letter, we were able to win the bid on the first house we made an offer on which (went had gone into multiple bid within 12 hours of going on the market) - unheard of in this area and market! The icing on the cake was her donation to Asheville Humane Society in our names - an organization that both Shelle and our family support - to celebrate our home purchase. I can't say enough good things about Shelle!"
Cheryl Suydam, North Asheville (Buyer) Mon, 09 Jul 2018 05:29:17 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"From our first introductory call I knew that Shelle was a good match - she listened and took the time to understand what was important to me.
Shelle was attentive, accessible, in constant communication and took the time to answer all of my questions and even some I hadn’t thought to ask!"
Kristi, Jacksonville, FL (Buyer) Wed, 04 Apr 2018 07:48:18 +1000
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84%
Satisfaction
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100%
Performance
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100%
Recommendation
"We have used Shelle twice for buying houses and once for selling. If the opportunity comes up again within her territory, we will call on her again."
Tom Keller, Biltmore Lake (Seller) Fri, 23 Feb 2018 04:48:48 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"The broker I chose needed a background in energy conservancy & knowledge of "green" building materials & practices. Shelle Ball's ECO, "green" certification was crucial.
Shelle Ball is very clear on her ethical & professional boundaries which are a requirement for anyone I do business with.
Shelle Ball was wonderful to work with. She was on point @ every turn of the property negotiation & inspection of the home. She has excellent community connections with the service providers that I needed, quickly. If ever I need a broker, I will contact Shelle Ball. I will always recommend her services whenever I have a chance."
Val Lamberti, Asheville, NC (Buyer) Sat, 04 Nov 2017 06:42:21 +1000
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93%
Satisfaction
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100%
Performance
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100%
Recommendation
"I moved from out of state, and also moved my 85 year old mom with me. We had a pretty specific 'must have' checklist, and Shelle did an amazing job helping us find the right house. She really listened to our needs and helped me prioritize. Shelle has a wonderful ability to both listen and guide. I can't recommend her enough. Thanks to Shelle, we found the perfect home and neighborhood, and are incredibly happy living here!"
Jesse Winters, West Asheville (Buyer) Wed, 18 Oct 2017 08:21:47 +1000
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94%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle is a gem, so we will stick with her as long as she is available. We originally chose her before we bought the property in question because she is an eco-realtor. She started as our realtor and became a dear friend."
Peter Burkard, Sarasota, Florida (Seller) Mon, 16 Oct 2017 01:15:50 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"We could not have survived the entire process of purchasing a home in our price range in Asheville without Shelle! She made the whole house hunting, contract, purchase, and move-in process completely manageable for our busy family. Even after the closing she has been willing to offer help whenever it is needed.
I have purchased homes before but with Shelle's help, I now know that it doesn't have to be a painful process!"
Kelly, Asheville (Buyer) Sun, 15 Oct 2017 05:40:14 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle did a fantastic job helping us sell and simultaneously find and purchase our new home. She has great attention to detail and was always available to answer any questions."
John Hunter, Fairview (Buyer) Tue, 04 Apr 2017 10:30:56 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle went well above and beyond! Since we were new to the area and were not available to be in town for most of the process, Shelle identified and coordinated all of the resources we needed and kept the process moving for us. She was also our trusted eyes and ears on site when we were not in town for some of the inspections and follow ups. Shelle is very easy to work with and extremely professional. Highly recommended!"
Young Family, Weaverville, NC (Buyer) Fri, 09 Dec 2016 09:57:52 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"As stated previously in this survey, Shelle Ball went above and beyond with her assistance in the purchase of my new home. Shelle had helped me a number of years ago in the past with a former property and that is why I have returned to her aid. I knew I was in good hands and she has become a cherished friend!"
Daniel Green, Hendersonville, NC (Buyer) Fri, 04 Nov 2016 04:03:36 +1000
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88%
Satisfaction
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96%
Performance
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100%
Recommendation
"I enjoy working with Shelle a great deal. Every transaction I've worked with her on has been a pleasure. She takes the time to understand your needs and works very hard to ensure they are met. Her professionalism is outstanding and she works harder than any agent I've ever known. Her ethics and standards are top notch and I have a huge level of trust in her abilities."
Laurie Clinard. Asheville,NC (Seller) Sat, 02 Jul 2016 10:46:04 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Working with Shelle was fantastic. I've never worked with her previously but she was great with the information that she provided, her prompt replies to my questions and returning calls, and the final sale of my property went smoothly! I highly recommend Shelle Ball to others!"
Rob Powers, Burbank California (Seller) Sat, 25 Jun 2016 06:09:23 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball is a personal friend of mine and I had hoped to be able to use her services for the sale of my property. It was a unique property that I had emotional attachment to and it was difficult but necessary for me to let go of it. I knew that Shelle would be a good support through that process. But it was also very important for me to have a professional who would do the best possible job of selling my property. My concern was that our friendship might get in the way of her being able to be objective. I also wanted to make sure that I hired the best possible person for the job, not just a friend. My husband was very impressed by her professionalism early on. Shelle went above and beyond the call of duty and exceeded my expectations as a realtor. She was an excellent support and ally, but she was also objective and professional. Our friendship did not suffer in the slightest. If anything it strengthened it. I am forever grateful to her for gracefully walking me through what could have been a difficult process, and for the successful sale of my home! I would highly recommend Shelle Ball to anyone looking for a realtor in the future."
Jennifer Young & Ron Judkins - Wilsall, MT (Seller) Fri, 25 Mar 2016 03:50:41 +1000
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79%
Satisfaction
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94%
Performance
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100%
Recommendation
"Shelle is very diligent and works hard for her clients. Some agents just list properties and then have no follow-up. That is not the case with Shelle. She has excellent follow-up and I felt very taken care of."
Jill S (Seller) Fri, 12 Feb 2016 02:39:34 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"You can tell Shelle Ball loves what she does. When my wife and I were looking at houses, Shelle was excited when we were excited, and straight-forward with us when it seemed like we were less than enthusiastic about a property, even if we had nice things to say about it. And I would be remiss if I didn't mention Shelle's instinctual "bad ju-ju" meter, or frank opinion when asked for.
A defining Shelle moment: while my wife and I were driving around we unexpectedly found an amazing house according to our needs and wants and called Shelle after office hours, intending to leave a message asking for a showing as soon as possible, within the next couple of days or so; she got us through the door in 30 minutes. This was the house we ended up buying, and she lived and died with us over the next month after that night until we signed on the dotted line. The challenges we faced to get the house were her challenges, and sometimes she was more frustrated that we were (in a good way) with anyone giving us less than their best in helping us move toward buying our home.
Shelle was invaluable to us as first-time real estate buyers learning to navigate the systems involved. She was patient and eager to explain each step, and encouraged our learning and keeping track of everything along the way.
When occasionally blind-sided by an unexpectedly difficult part of the process, within a short time Shelle came back with a clarification or more often with a creative solution to what was happening, even if we hadn't expected any easy solution was possible.
Understanding would be one of the key words to describe Shelle. My wife and I are rather different people, reacting differently to the various difficulties of house-buying; Shelle understood those differences and responded according to what was most helpful to each of us individually and as a couple. That understanding helped develop sense of trust in Shelle that, while not blind, was strong enough to safely say that we relied on her counsel without worry or trepidation.
Ultimately, Shelle made house buying enjoyable in large part because she's an enjoyable person to be around. She was highly recommended to us by friends, and we gladly echo and amplify that recommendation.
Shelle Ball = Amazing Agent. Period."
David & Jessica Mayeux, Asheville (Buyer) Tue, 02 Feb 2016 06:16:19 +1000
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90%
Satisfaction
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100%
Performance
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100%
Recommendation
"We had our home previously listed for several years, with many contracts, with very few showings, and Shelle was able to sell the house the first year and in the first contract. It has been a wonderful experience."
Anthony Nowels Newberry, Florida (Seller) Tue, 19 Jan 2016 02:05:23 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball was always available to me. She was a tremendous help in her knowledge of the areas we looked at. I knew she had my concerns for consideration first. She always took my calls and handled all details quickly. I feel she went over and above what I would expect of an agent."
Janice Clinard. Biltmore lake N C (Buyer) Thu, 30 Jul 2015 05:16:29 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball helped us purchase a house in North Carolina several years ago --we chose her because she was listed as an environmentally-concerned realtor with green building knowledge on the Beverly-Hanks website. She always goes above and beyond her duties as a realtor in helping either a prospective buyer or seller (we referred her to our friends who were trying to sell their property near ours in North Carolina, for over a year and sure enough, Shelle got it sold)! So when purchasing our second North Carolina property, there wasn't any hesitation in picking up the phone and calling Shelle Ball too help us. She will help you with anything, answer any questions a buyer or seller may have and is there when you need her. We wouldn't use anyone else in North Carolina."
Diane Burkard, Sarasota, Florida (Buyer) Sat, 27 Jun 2015 07:30:57 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball was an excellent realtor to work with in selling our home. She was knowledgable about the real estate in the area and her company marketed the property well. She was also very pleasant and helpful in all aspects of the process in addition to being persistent in finding just the right buyer. I would highly recommend Shelle to friends and family who are looking for a friendly, competent real estate agent. Thank you Shelle!"
D. Pantera, Burnsville, NC (Seller) Thu, 07 May 2015 00:31:19 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"We can not say enough about what a great experience we had with Shelle. She was great to work with for a variety of reasons. She hit the notes correctly when advising us, when being thoughtful & calming when it was needed, knowledgeable, trustworthy, fun to share the house-hunting with and just an overall a pleasure to do business with."
Kimberly Young & Mark Harris (Buyer) Fri, 24 Apr 2015 07:14:57 +1000
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71%
Satisfaction
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75%
Performance
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75%
Recommendation
"THE KIND OF BROKER YOU WANT ON YOUR SIDE!!"
BILL MCDONALD (Seller) Wed, 15 Apr 2015 04:09:01 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"We just called your office and happened to get Shelle. From the beginning she was very helpful without being pushy.
She was very patient with us as we looked at properties. We were not sure what we wanted so Shelle took us through many different kinds of places.
Once we settled on something and made an offer, we were not surprised when Shelle made sure everything went smoothly.
We will definitely recommend and personally use Shelle in the future!"
Terry and Nicki Sparks (Buyer) Tue, 31 Mar 2015 00:56:49 +1000
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95%
Satisfaction
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100%
Performance
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100%
Recommendation
"Working with Shelle was truly a pleasureabe experience, one which removed a significant amount of stress from the house selling process. Shelle's integrity is impeccable and such a relief to be counseled and represented by someone who I trust and respect. Shelle's knowledge and experience base are vast, and the recommendations she made for me throughout the showing, negotiation, and sale of my home were brilliant! A woman with a soul and a sense of humor to top it all off , I highly recommend Shelle Ball!!"
John Leonard, Leicester, NC (Seller) Mon, 26 Jan 2015 10:38:40 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle and I have a mutual friend who recommend her to me as industrious and thoroughly knowledgeable. This was critical to me as a first time home buyer. Shelle prove invaluable in my search and acquisition process. I literally feel that I could not have done it without her. I will also unreservedly recommend her whenever the opportunity presents.
As a first time buyer, I approached the buying of a house with some trepidation. Shelle, through exhibiting all the traits on this page in an excellent manner empowered & enabled confidence in me. She was there when needed and still let me know when it was my call.
Shelle is excellent, totally competent, caring person, which translates into a thoroughly professional performance in her chosen field of endeavor. I simply can not rate her high enough!
I'd like to add that closing was a bit of an intimidating idea before it actually occurred. But Shelle was there, and just that enabled me to relax and concentrate as best I could.
All the agents and front office staff made me fell very comfortable when ever I had cause to visit your office."
Geo Schiffer, AVL, NC (Buyer) Wed, 26 Nov 2014 15:05:41 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle is amazing. She is the hardest working agent I've ever met. Shelle consistently went above and beyond what was expected.
I would highly recommend Shelle to anyone as dealing with her was such a great experience I now consider her a friend."
R. Greenberg, Asheville, NC (Buyer) Tue, 11 Nov 2014 09:07:40 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"My wife and I have had many real estate transactions, having purchased 9 houses and 2 building lots over the last 46 years. Shelle Ball stands out as one of the best agents we have had the pleasure to work with over those 46 years. She was extremely patient with us during a difficult decision process in deciding whether to relocate to Asheville. She understood our issues and worked with us during an extended process that lasted for almost a year. Shelle is a true professional in every way and we look forward to remaining friends with her once our new home is completed and we relocate to Asheville."
Don Weiner, Chapel Hill, NC (Buyer) Thu, 30 Oct 2014 10:07:58 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle has done a fantastic job for us, she took care of all our needs as well as keeping us informed on a regular basis."
Idar Hoydal (Seller) Sat, 05 Jul 2014 01:37:20 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"For over 4 years, Shelle Ball has been patient and perseverant helping us in our search to locate an ideal home for our future years. Shelle's warmth and professionalism made us feel comfortable throughout the entire process of finding and purchasing our new home in North Asheville. Shelle made our quest her priority, even when it conflicted with her personal plans. My husband and I were extremely impressed with Shelle Ball's knowledge of home structure and of local regulations and codes, in addition to her familiarity with the local cultural scene. From beginning to end, this was a very positive experience."
Susan Fredericks Ghent, NY (Buyer) Wed, 02 Jul 2014 09:35:29 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball is definitely an asset to Beverly-Hanks. She has helped my husband and I with several transactions, and they have been exceptional. Shelle pays attention to detail regarding the home to ensure we have all facts to make a successful purchase. Courteous, tactful and knowledgeable. Would most certainly recommend her to any potential clients."
Andrea Murtola (Buyer) Sun, 01 Jun 2014 06:45:15 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle was recommended to us by a friend a while back when we were moving from New Orleans to the Asheville area. We met her and liked her right away. Ultimately, our home buying was pushed back by a year and we rented for a while first, but when we were ready to begin the purchase process again, we knew immediately that we would work with Shelle.
She handled every aspect of our home buying experience and guided us through a process that, while we'd both been through it before, was basically all new to us because it had been so long since either of us purchased our previous homes. She helped us understand the process, and personally handled many details that we didn't have time to deal with because of our work and travel schedules, and the fact that during all of it we welcomed triplets into our family.
We hope to be in our new home for years to come, but if we were ever to move again, we'd definitely call on Shelle!"
Kristen Limbert, Weaverville, NC (Buyer) Tue, 06 May 2014 02:17:12 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle was great! She is very knowledgeable and took the time to help familiarize us with the Asheville area. After the contract was signed, Shelle was with us step-by-step through the closing (and after). We could not have asked for a better agent."
Mike and Caroline Larsen, Mars Hill (Buyer) Thu, 23 Jan 2014 03:01:39 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball took the time to truly understand what we were looking for in the Asheville area. Being from New York State and looking for a second home, this was an important element when considering such an investment. She demonstrated patience, knowledge, humor and good communications skills. I highly recommend Shelle Ball for any real estate needs."
Patricia, East Amherst, New York (Buyer) Thu, 03 Oct 2013 09:16:31 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"As a buyer new to the Asheville area we were very happy with Shelle's knowledge of all of Asheville's neighborhoods and her patience with us as we looked at many houses all over Asheville. We never felt rushed to make a decision when we were with her. We went under contract on one house and after due diligence we decided against that house Shelle quickly ended that contact and gladly worked with us until we found the house we have now. Her knowledge of inspectors and contractors was also helpful. We would highly recommend Shelle to anyone!"
Max Shaw Grove Park area (Buyer) Sat, 14 Sep 2013 00:12:52 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Shelle Ball truly goes the extra mile for her clients. She is exceptionally understanding and patient and her work ethic would put most of us to shame. The most important thing in any relationship is trust. I never had a moment's doubt that Shelle had my best interests at heart and that I could trust her completely to act on my behalf. Beyond being a great agent, Shelle is simply a great human being. I feel fortunate to have gotten to know her."
Karen Holme, Asheville, NC (Buyer) Fri, 12 Jul 2013 01:04:30 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"I have had 3 transactions with Shelle Ball and would not hesitate to do another with her.
Shelle has made each transaction a smooth and pleasant experience. Shelle Ball has extensive real estate knowledge and negotiating skills that are both keen and tactful.
Shelle is an excellent communicator always keeping you informed of all things pertinent and is professionally forth coming with timely advice. Shelle's contacts for the various inspections were all knowledgeable professionals who were all forthcoming with valuable information regarding the property. Shelle Ball is honest, trustworthy, resourceful, and committed. Shelle is always looking out for your best interest. Shelle Ball goes the extra mile."