Sue Jo
(Lic #RS-78530)
Better Homes and Gardens Real Estate Advantage Realty - Honolulu
4211 Waialae Avenue
Honolulu, HI 96816
Customer Ratings & Testimonials
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"Buying a home, especially a first home, can be an incredibly stressful experience, and it involves so many moving parts. We really couldn't have done it without Sue Jo, she guided us through the process with patience and humor, she clearly cares about her work and her clients. Her knowledge of the market, neighborhoods and homes was incredible. Sue Jo was never afraid to ask tough questions at open houses to make sure we were well represented, and she also made sure to explain things clearly to us every step of the way. She took the stress out of a stressful experience and truly made it a joy to look for a new home. From day one, Sue Jo understood what we were looking for in a home and worked relentlessly to help us find it, and we couldn't be happier with the home she helped us find. Now that we have found a home, we miss going to open houses with her! We're looking forward to working with her again in the future and would emphatically recommend Sue Jo to anybody looking for their next home."
Anthony Goddard, Honolulu (Buyer) Thu, 23 Dec 2021 19:12:04 +1000
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"Sue Jo has been a big help in making our home purchase a smooth and successful process. She pays attention to details and kept our best interest at heart. She is friendly, understanding, and reliable."
Rowell Ganotisi, Oahu (Buyer) Fri, 05 Nov 2021 16:58:34 +1000
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"Sue! She is the best. Sue was recommended to me by a family friend. Everything but praise from him for Sue. She was not our first realtor and I could tell by far that she was the best. Sue made sure that we get the best fit for our budget and especially for our family. It only took her a little less than 2 weeks to put us on escrow! Everything worked out for us because of her. She made it so seem so easy and effortless, tho I’m far away and my wife is also a first-time homeowner. And she never missed a phone call! Lol, that is very impressive. She made sure that we understood every line item on our documents, took her time to explain everything. Additionally, she never pushed us to do something that would just benefit herself, it was all about my family getting the best deal with this current market. Thank you so much, Sue, this review is not even close to how great of a realtor she is. Please do yourself a favor and have Sue as your realtor for your future home."
Virgil C., Mililani, HI (Buyer) Wed, 21 Jul 2021 04:22:32 +1000
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"She is an exceptional agent and human being. She is incredibly knowledgeable and extremely resourceful. I’ve dealt with many agents and none hold a candle to the customer service she provides.
Sue Jo made the experience of buying a home on an island I was completely unfamiliar with feel like a vacation. She planned everything perfectly and her attention to detail is amazing!
We had an urgency to find a home quickly on an island we were completely unfamiliar with and Sue led us through the entire process ensuring we saw a variety of places in a short time efficiently and comfortably. She considered every single detail that was important to us in finding a home and helped us land solidly on exactly what we wanted. She’s continued to extend her help after the purchase and move in date on connecting us to all the most amazing people from our contractors, electricians, pool and landscape, etc. Its no surprise that those she works with and trusts are equally as wonderful and helpful as she is. I’m grateful and fortunate as I’ve heard stories of others not having had the same wonderful experience with their agents on the island. Sue Jo is a treasure and if you’re fortunate enough to work with her you’ll know why immediately! Thank you, Sue!"
Julia Fiechter (Buyer) Sun, 04 Jul 2021 04:50:35 +1000
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"More than anything, I found Sue Jo to be trustworthy, friendly and helpful. She bent over backwards to get me through this historic seller's market and out of her way to uncover suspect or hidden issues. Even before I was in her time zone, she was assisting me virtually with complete dedication.
Her attention to detail is second to none. Sue found discrepancies and noted issues that I had not even thought to ask about or even knew I should care (I'm not a rookie to buying a home btw.) She went through ALL my contracts step by step (and multiple times in this seller's market). Answered the same questions, multiple times with such patience. Sue is "beast mode" when the time comes to negotiate price. She went to work as if she was buying the home herself. She is absolutely THE best asset and provides the quality of service that demonstrates the value of the real estate agent. She is not only a credit to her brokerage and BHG Realty, but also to the real estate industry at large. Sue Jo will work tirelessly for her clients. She is wonderful! Enthusiastically recommend and thank you Sue!"
Heather in Hawaii (Buyer) Fri, 11 Jun 2021 17:55:48 +1000
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"Sue Jo was nothing but helpful during the entire process start to finish and even after the sale. We will definately be recommending Sue Jo and Better Homes and Gardens to our friends and family.
Just simply a wonderful person who outs your families needs first. Awesome service."
Pat Wiltshire Waianae, HI (Buyer) Thu, 10 Jun 2021 04:27:12 +1000
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"Sue Jo is simply the best out there. Her work ethic is unparalleled to anyone in the business. She was always well prepared for every showing and answered all of our questions. Though we took a while to find a place, she would be so supportive the whole time and she would never give up on us. With out her help I don't think the whole process would have been so easy and enjoyable.
As new homeowners the process was very intimidating to us, but with Sue Jo's help, the process was so much less stressful because she helped us through the whole process and let us know what was coming up.
We absolutely loved having Sue Jo as our agent and would recommend her to anyone and everyone we come across."
Chris (Buyer) Wed, 02 Dec 2020 08:00:35 +1000
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"Sue,
We are so blessed that our friends recommended you for this journey. You have the qualities that a homebuyer needs on his/her side when engaging this competitive market. You won our trust and confidence with your knowledge, dedication, timely responses and love for people. We watched you deal with a diverse set of agents representing sellers and you kept us grounded and well informed. We also valued your advice even more than the advise from our colleagues and friends. I was particularly impress with your attention to detail in ensuring inspectors were doing their job and also ensure I was properly informed on the specific documents prior to obtaining our signatures. We also watched you crawl under homes and watched climb ladders to inspect attic spaces with inspectors. That was impressive and I have never met an agent that is so engaged in ensuring their customers are obtaining the best service. Further, you were quick to share your views based on learning about my wife's likes and dislikes and that was very valuable. We may have to buy a second home in order to have you around again; however, you will be in our corner if we sell. You provide a first class service and in your market you are the world champ! You are the best!"
Rafael & MinHee - Kapolei, HI (Buyer) Sun, 22 Nov 2020 06:03:48 +1000
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"Sue has been outstanding with everything from helping get our house marketable to the final inspections!! I would absolutely give her the highest recommendation possible!!
Sue was absolutely flawless with every detail from the paperwork, to closing!! She made sure that everything was in perfect order through each phase!!
Sue made things happen that we thought would be impossible! She worked tirelessly until everything was complete, and way above satisfaction!!
Everyone that Sue linked us up with at Better Homes and Garden was amazingly professional, knowledgeable, friendly and kind!!
We couldn't have asked for anyone better to work with!! Thank you Sue and Better Homes and Garden for everything!!"
Dan and Amy Falke (Seller) Sun, 08 Nov 2020 04:26:11 +1000
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"Our best sales experience ever."
Dave Schiffner (Seller) Thu, 29 Oct 2020 03:37:25 +1000
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"This is the fourth property I've purchased in my life, and by far the most professional and knowledgeable of all agents. I have recommended her to acquaintances and would work with her again.
I met Sue at an open house she was hosting and was very impressed with her professionalism. I knew that I could work with her in the future.
Prior to the selection of the house I purchased, I looked at 15+ houses with Sue, most were her idea. She had a good understanding of my needs and priorities."
Ned Holt, Kailua (Buyer) Thu, 17 Sep 2020 11:05:22 +1000
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"I wish all agents were as dedicated and professional as Sue. Everyone need Sue."
Robert Ahrens (Buyer) Thu, 30 Jul 2020 14:39:04 +1000
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"5 stars are simply not enough - on a scale of 1 to 5, Sue is 100!
When my wife and I decided to put our condo on the market we lived on the East Coast and were concerned with the challenges associated with selling property from over 5,000 miles away. I can honestly say that from the moment we connected with Sue, we knew our property was in the right hands as it was clearly evident she keeps her clients’ best interests as her number one priority. She made the entire process completely stress free - coordinating with our property manager to transition the unit from recently vacated rental to move-in ready listing. Whether it was coordinating/planning and overseeing renovations, listing the condo, or our virtual closing, Sue took every opportunity to meet our needs, at times anticipating them, and addressed all our concerns with her flawless communication style and selfless dedication. Despite the 6-hour time difference, Sue was ALWAYS available to discuss updates and options, or walk us through dry real estate documentation, line-by-line. She provided expert recommendations every step of the way to guide us, making this the most seamless real estate transaction we’ve ever experienced. Sue Jo is one of the best in real estate, she knows her business and will always exceed the highest of expectations."
Justin - Alexandria, VA (Seller) Sun, 19 Apr 2020 02:20:47 +1000
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"Sue is really awesome! She has been very helpful in selecting my home. What I like about her is she goes though all the documents with you. From the beginning to closing, she is with you all the way! I also like how she finds the right questions to ask to the other parties. She’s always thinking ahead. As a first time buyer, I felt at ease with her constantly involving me in everything that’s happening throughout the process. Communication to a realtor is a key to a very successful transaction. I could not have a better realtor than her. She’s fantastic and so much energy! Thank you for all your help!"
Romeo Barut (Buyer) Sat, 11 Apr 2020 04:52:49 +1000
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"Sue Jo provided us with excellent service. The team at BHG worked diligently to make sure everything flowed in a timely manner. Sue works hard and is persistent about keeping the lines of communication open. I will definitely be referring Sue to friends & family as she is diligent & dedicated looking out for your best interest."
J & D A. (Seller) Sat, 01 Jun 2019 17:38:04 +1000
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"Sue Jo is the best agent I could have asked for! She is extremely service oriented and met every need I had in the sales of my property.
It felt as though Sue knew exactly what would work and anticipated every detail of the sales transaction. Her knowledge of the market was critical in the successful and timely sale, which proves she is an outstanding agent!
I cannot express strongly enough the positive impact and high level of service and commitment that Sue and Team Kiriu have for me as a client. If anyone is looking to buy or sell property, I would recommend Sue without hesitation! She is a top notch real estate agent!"
E. Kim, Honolulu (Seller) Mon, 10 Dec 2018 05:48:27 +1000
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"If you are looking to sell/purchase a home and are worried about the stress of it all, then look no further! I can promise if you work with Sue Jo, she will take the stress out of the process, her knowledge of the market, and most importantly open line of communication will make your experience an absolutely positive one! I can not THANK her and her team at Better Homes and Gardens RE enough.....beyond satisfied with the service I received!!!"
Robert Eubanks, Mililani (Seller) Tue, 03 Jul 2018 11:05:35 +1000
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"Sue was the best realtor that we could've asked for - she's very friendly and easy to talk to. She was very patient and was quick to respond when we had any questions. We knew that she would be willing to stand up for us. We would definitely recommend Sue to anyone looking for a home!"
Chuck H., Kaneohe (Buyer) Mon, 09 Apr 2018 15:34:06 +1000
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"She never pressured for any sale. She did negotiate the price if the property below asking price and it was accepted at our original entry offer even though it was below asking price and there was another buyer. To get a home below asking in Hawaii Kai is unheard of, she is a miracle worker!"