Customer Ratings & Testimonials
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Satisfaction
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"Susan was absolutely amazing from start to finish. She took the time explain in detail the entire process and she was always available via call or text to answer questions and help us in our search. She went above and beyond in coming up with options that we may have not been thinking about so that we could make an informed decision. Susan treated us like family and she genuinely cared about making sure we made the right choice for now and the next 15 years."
Nathan, Charlotte (Buyer) Thu, 17 Sep 2020 22:20:43 +1000
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Satisfaction
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Performance
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"Susan Hutchins was with us through the entire process and kept an upbeat attitude throughout these abnormal times with the pandemic. I'd highly recommend her in the sale of your home, you won't be disappointed!"
Jennifer Orbock, Charlotte (Dilworth) (Seller) Thu, 16 Jul 2020 01:43:18 +1000
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Satisfaction
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Performance
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"Susan ALWAYS took the time to respond to our questions, no matter what time of the day, whether weekday or weekend. She was almost a home-buying coach for us, sorting out things, answering questions. The most important thing that impressed us was how she was coaching us along the way. I would ask her a question, and she would respond with the answer and then explain the why behind her answer. We learned so much during the process, which made is so easy and fun to work with Susan. She probably took us to over 40 properties and ALWAYS was so energetic and positive while taking the time to learn what mattered to us as home buyers."
Heikki - Charlotte, NC (Buyer) Fri, 10 Jul 2020 05:03:54 +1000
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Satisfaction
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Performance
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Recommendation
"Susan was so helpful throughout the whole experience, she talked me through every step and went above and beyond to make this experience simple for me. Even after closing she spent half a day at my new property while I was at work so some contractors could do some work at my home. I couldn't have asked for a better agent and I will for sure recommend Susan to all my friends looking for a house!"
Jay H, Charlotte (Buyer) Thu, 09 Apr 2020 12:38:43 +1000
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Satisfaction
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Performance
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"Susan is such a wonderful person to work with! I really had a blast working with Susan and I am so thankful for her patience with me throughout the home-buying process. Susan is someone you enjoy being with during stressful decisions like buying a home."
Jennifer Crawford, Charlotte (Buyer) Fri, 17 Jan 2020 07:35:53 +1000
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Satisfaction
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Performance
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Recommendation
"Susan was great throughout the entire process, always making sure that our best interest was the main priority. Susan’s attention to detail and follow ups throughout the process, were extremely helpful in making the home purchase process seem extremely easy."