The Joy Team - Joyce & Cathy
The Joy Team - Joyce & Cathy
Customer Ratings & Testimonials
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Satisfaction
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Recommendation
"Joyce went above and beyond to sell my house including having door locks changed, door paint repair, managing the installation of required alarms, and many other details. She kept me posted throughout the process and pursued the resolution of any issues. Absolutely great to work with. I would highly recommend her.
She's a true professional, is extremely knowledgeable about the buying and selling of homes, and did everything she could to make the whole process as easy as possible.
Joyce did everything she could to make the whole experience as easy as possible."
Barbara Graves, Puyallup (Seller) Thu, 09 Jun 2022 08:43:20 +1000
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"We had an excellent experience working with Joyce Shipley to buy a townhouse in Lakewood, WA earlier this year. She was thorough, professional, and great to work with. Shortly after we bought the townhouse, we decided to move to Florida, so we asked Joyce to help us sell our new home.
Joyce has a wealth of knowledge and experience. She makes sure she understands your wants and needs, and goes out of her way to make the process seamless. I don’t recommend moving twice in one year; but if you do, be sure to call Joyce Shipley!"
Daniel Wilson and Marta Majerus, Lakewood, WA (Seller) Mon, 10 Jan 2022 14:10:38 +1000
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"Joyce Shipley was very personal from the first telephone conversation and left us a very positive impression.
Joyce and her team were the first and only agents who made us feel they really cared about us as if they were our friends. Their sincerity has earned our trust and recommendations to our families and friends. I have no idea how we could buy our beautiful house from the remote California without their help! Highly recommended!"
Emi Tahira, Santa Paula, California (Buyer) Wed, 08 Dec 2021 07:53:17 +1000
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"Joyce and Jason are incredibly professional and I knew I could trust them with the sale of our home."
Cathy Hodges, Tacoma WA (Seller) Sat, 04 Dec 2021 10:25:10 +1000
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"I would very much recommend Joyce and Jason in purchasing a new home, they are both very knowledgeable and personable!"
Daniel and Haylee Gig Harbor (Buyer) Sun, 14 Nov 2021 05:45:22 +1000
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"We chose Joyce because she gets the job done! She's very knowledgeable and her experience shines through with each new listing and situation. She works hard for her clients and really listens to their needs. She offers no nonsense advice and is always professional and friendly. Joyce keeps her clients up to date on the sale/purchase process without having to constantly call or text her with questions. Her marketing approach goes beyond standard and she uses every tool available to reach as many buyers as possible. We highly recommend her and her partner Jason for any real estate transaction.
Joyce was dead on with the value of the home we sold. Even better she advised us on the timing of our listing which we feel brought the right buyer to us.
Joyce knew we had a lot of stuff to get rid of before we could list the house. She came over on her day off to help us with our garage sale!
Jason Helton was introduced to us by Joyce as her new partner. We thoroughly enjoyed his enthusiasm and professionalism in hosting our open houses. They make a great team and together work hard to achieve everyone's goals."
Sharon & Ken Shipman Tacoma WA (Seller) Tue, 07 Sep 2021 10:55:53 +1000
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"Joyce Shipley has helped us with two home purchases and she sold our last house. We always go back to Joyce because she has proven time and again that she will go out of her way to advocate for us and do whatever she can to make the home buying and/or selling process as smooth and painless as possible.
Even as experienced home-buyers, we still had questions. Joyce is very accessible, and always got back to us quickly with clear and helpful answers to all of our questions and concerns."
Marta Majerus, Lakewood, WA (Buyer) Sun, 11 Jul 2021 23:47:35 +1000
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"We are over joyed with the wonderful service that Joyce has provided! She was such a pleasure to work with, and we are so glad we had her with every step of the home buying process. She went above and beyond!"
Wendy Majerus, Lakewood WA (Buyer) Thu, 08 Jul 2021 03:39:14 +1000
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"I have worked with Joyce for over ten years with a variety of real estate interests and needs. Her level of responsiveness is always greatly appreciated! Her ability to respond and act quickly enabled us to secure a property that we had been interested in for some time- once the timing was right Joyce jumped in immediately and finalized the deal. We are grateful to Joyce for her years of support to our family. We couldn’t have done it without you Joyce!"
Kandi Kimberling, Ocean Shores WA (Buyer) Thu, 17 Dec 2020 07:40:43 +1000
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"Joyce Shipley is MY broker--the only person I use. I've bought two homes with her and sold one. I wouldn't use anyone else.
As both a homeowner and a prior investment property owner, Joyce is incredibly knowledgeable about real estate in general and the South Sound market in particular. In fact, the home that I just sold (and did quite well on, financially), was one I purchased with Joyce in 2013. When I found my "dream house" in 2015 (also purchased with Joyce) it was Joyce who encouraged me to convert the original home into a rental property. She is well-connected in all aspects of the industry. I used her personal recommendation for inspectors, contractors, property managers, and other services for both of my properties.
Five years later when I was ready to sell the first property, I immediately called Joyce.
Joyce jumped right in with recommendations for pre-inspecting and staging the house. The home looked so good in the marketing photos--I was really impressed. Her market analysis and thorough list of comparable sales put me at ease that we were pricing the home appropriately for the local market. We had an above-ask offer on the house in a little over two weeks, and executed the sale without a hitch. Joyce understands this market!
I couldn't be happier with all my transactions with Joyce--I would enthusiastically recommend her to anyone I know."
Ken Kotansky (Seller) Tue, 22 Sep 2020 05:32:58 +1000
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"We worked with Joyce Shipley to buy our first home, and when it came time to sell it we knew working with Joyce again was the right decision. Joyce was very knowledgeable, helpful, and patient in explaining all steps of the process of selling our home. Joyce was extremely communicative and kept us informed every step of the way, as though she instinctively knew what we needed to hear. I would recommend Joyce Shipley to anyone selling a home in the area."
Marta Majerus, Lakewood (Seller) Thu, 20 Aug 2020 06:24:04 +1000
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"Joyce is a consummate professional in her field! She is tactful, listens closely, offers thoughtful and expert advice, and gets to work immediately. Since we bought the cabin previously through Joyce, we have become good friends and watched her working caringly with countless other sellers and buyers. Joyce loves her job, she cares about the people she represents, and is ethical and fair. What more could one ask for in a real estate agent?? She is a joy to work with!!"
Barbara and Peter Temple-Thurston (Seller) Mon, 07 Oct 2019 04:05:33 +1000
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"We have worked with Joyce previoulsy. She is knowledgeeable and shepherded the process efficiently from beginning to the closing- always with heads-up information that made our lives easier.
Joyce was fortunately there for the closing. Never had that experience before and this time it was necessary."
Tom Long, Gig Harbor (Buyer) Sat, 07 Sep 2019 10:14:48 +1000
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"Joyce is awesome! I have used her on the sale of one home and the purchase of another and was impressed with her knowledge, attention to detail and her prompt response. Joyce is charming and very pleasant to work with and I would gladly recommend her to anyone."
Hank Brown, Puyallup WA (Buyer) Sun, 28 Apr 2019 23:25:14 +1000
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"This sale was a longer engagement than we both hoped for but Joyce persevered as we talked about how to get interest and activity towards the sale. This is my first home and I learned much from Joyce because she was transparent in her thoughts and our conversations. She recognized I needed more expanded explanations and she is also an effective listener and can understand where her client, me, had points of view she could address. It was a pleasure to work with her.
I like the prompt communication and considerations that Joyce always tries to project and conduct business. She is friendly and personable which is also nice to work with her. She handles challenges with grace and always respectful.
Patience and perseverance was our motto. We worked well together. I would not hesitate to call upon Joyce again if the need arose in the future. Love her."
Karen Sheppard, Tacoma Washington (Seller) Sun, 20 Jan 2019 06:25:57 +1000
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"Joyce Shipley represents what every real estate should be: knowledgeable about pricing, a marketing genius, tactful negotiator, responsive, dependable, calm and kind. She literally held our hand throughout the sale process and when matters required us to be on site and we could not be there, she stepped in on our behalf. We could not have asked for a better representative for our new property purchase and for the sale of our previous home. Oh, and by the way—it sold in only 4 days! Thank you Joyce!"
Craig & Lydia Sharman (Seller) Sun, 09 Dec 2018 10:56:22 +1000
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"We really like to think through our decisions and Joyce was very patient throughout the process. If we had a question the answer was one based on her experience and us making a decision that would lead to us being informed correctly. Joyce was always there when needed, never to excited and very professional. Joyce always kept a very professional composure no matter what the situation and to me that really says a lot about a person."
Casey & Joani (Buyer) Tue, 04 Dec 2018 02:53:16 +1000
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"Joyce was amazing!! She made sure all my needs and concerns were met in a timely manner!
This was my first home buying experience and she made it easy!!
When I buy my next property, I will definitely use Joyce's expertise again!! She is definitely a 10 and gives 110% in everything she does!!"
Kimberlee Cade, Puyallup, Wa (Buyer) Mon, 16 Jul 2018 03:49:38 +1000
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"This home sales purchase was very satisfactory. I think it is best summed up by the fact that we can now think of Joyce as our first friend in the Tacoma area."
Tom & Ricki (Buyer) Sun, 17 Jun 2018 00:09:11 +1000
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"Joyce was simply perfect in guiding us as new home buyers. She was very clear about the process from start to finish, giving us an informed basis to dive into a very competitive housing market. Her experience and know how became evident when every real estate professional we encountered through our house search had nothing but good words about Joyce and would tell us we were in good hands. She goes to bat for her clients again and again, ensuring that our needs are met and that we knew exactly what we could expect from negotiations. Her knowledge and guidance gave us the confidence to make sound decisions. She is very accessible, and never hesitated to show us a new property or suggest a neighborhood we may not have thought of. We are so pleased with our experience and would recommend Joyce wholeheartedly. She is a pro!"
Jeremy M. Tacoma, WA (Buyer) Thu, 14 Jun 2018 03:08:37 +1000
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"Joyce Shipley is very focused. She is willing to go the extra mile, no matter how busy she is. She genuinely loves her profession and it shows. She is very careful to not push you beyond your budgetary consideration. We have purchased two homes from her in a space of a few months.."
M and J Safer (Buyer) Fri, 08 Jun 2018 12:55:33 +1000
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"Joyce was great and accommodating from the beginning. Her knowledge of the local market is unmatched. She took time to know us and learn about our needs and quickly designed a custom showing list for us. She was patient, attentive, and very accommodating. We were out of town and we spent 3 days looking at houses and we ended up buying the first house she showed us. Joyce guided us through all stages step by step until closing date. She is Great - THE BEST! We give her our highest recommendations without any reservations."
WM and DM (Buyer) Tue, 22 May 2018 21:19:36 +1000
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"She was an excellent realtor! She helped me find the house I really wanted! Then she worked hard to get it closed on time!"
Carol McLaughlin (Seller) Tue, 01 May 2018 11:01:17 +1000
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"Joyce was extremely patient with our very picky standards. And when we were close to making an offer but still werent sure if it was the place for us there was zero pressure whatsoever from her which I really appreciated. She was also extremely quick with response time. She was a joy to work with."
Chris Betz, Gig Harbor (Buyer) Tue, 06 Mar 2018 15:41:50 +1000
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"Joyce has significant knowledge about real estate in Pierce County. She will go to significant lengths to address or answer any questions you have. For example, we were interested in contacting the carpenter who did the wood-working a house built 10 years ago-- she was able to track him down. She does fight to keep your costs low during the transaction. She sees value in how first-time buyers learn the process of buying a property. I will take that knowledge with me. It's a nice element to a process that can easily become purely a financial transaction."
Chris, Tacoma (Buyer) Sat, 17 Feb 2018 10:05:42 +1000
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"Joyce went above and beyond the call of duty. My husband and I could always count on her from day one. How many realtors do you know that would pick you up at the airport
when you fly in from out of state? We can unequivocally recommend Joyce and would use her for future transactions. She is kind, ethical, knowledgeable, and professional.
This real estate transaction was seamless and the least stressful that could have been possible. I am writing this in the midst of packing with an imminent move right after Thanksgiving. I attribute the lowered level of stress to her ability to smoothly navigate this move.
Joyce was very thorough and was more than willing to take her time to share her expertise in all matters related to this real estate transaction.
We know many realtors throughout the country. She ranks at the top."
Dr and Mrs Jeff Safer (Buyer) Wed, 22 Nov 2017 12:31:51 +1000
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"Joyce was referred to us through Multicare, my new employer. From the beginning she was very welcoming to us, enthusiastic to work with first time buyers, and knowledgable. From the outset we had no reason to look further than her for our broker needs.
As first time buyers with few local ties we trusted Joyce immensely throughout the entire bid and contract periods. She was an outstanding advocate on our behalf as we made the most important investment of our lives. We're so happy to make our home in Tacoma!"
Michael and Wende Long, San Diego, California. (Buyer) Tue, 27 Jun 2017 01:38:05 +1000
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"Joyce Shipley had professional photos and stage display wonderfully of my selling house that caught buyers attention."
Alice Lee 5625 S. Oakes St. Tacoma Wa 98409 (Seller) Wed, 07 Jun 2017 08:26:17 +1000
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"Joyce did a great job on my behalf. She was on-call whenever I needed her. She answered all questions and made excellent recommendations.
I thank you all!
I certainly would work with Joyce again."
tyra blaisdell (Buyer) Tue, 31 Jan 2017 12:53:43 +1000
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"I recommend Joyce Shipley as an excellent realtor, and she was fun to work with. Joyce did a great job of understanding what type of property we were looking for. I appreciate her attention to detail, shown throughout the process of doing paperwork for the purchase. Getting the details correct is important to me, and she showed that it is also important to her. She provided useful information about "deadlines" for various things, along with specific information about when weekend days are or are not counted in the number of days allowed for a certain task. She also provided great recommendations to a Home Inspector and a Property Manager, which was helpful since we are relatively new to this area."
Elizabeth Wingren, Gig Harbor, Washington (Buyer) Sat, 17 Dec 2016 04:58:56 +1000
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"Joyce was atttentive, thorough, knowledgeable, and very kind. This was our first time buying a home, and she helped us navigate the process at every step of the way. We are greatful for her work and would recommend her to anyone."
James Mullins (Buyer) Sun, 27 Nov 2016 16:40:33 +1000
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"We would recommend Joyce Shipley in a heartbeat. She's professional and driven. She put together a game plan to sell our house and followed through with it and then some. She staged the house. All the transaction details were carefully explained to us in plain English, step by step. She is positive and never waivers from believing in herself and her abilities."
Dennis Arneson; Gig harbor, WA (Seller) Thu, 17 Nov 2016 16:48:24 +1000
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"Joyce is a very positive person who is determined to provide value to all her clients."
Mary Ellen Harwood, Oxnard, CA (Seller) Thu, 27 Oct 2016 06:47:55 +1000
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"Joyce Shipley is available, always returns calls, texts or emails promptly and anticipates what is needed next, usually before I ask. Her knowledge and experience bring peace and confidence to a stressful situation.
"Follow up" is Joyce's middle name. She was on top of every detail, communicating clearly with me each step of the way.
Joyce is excellent at what she does and I was the one to benefit from her seasoned experience and consistent follow through.
Joyce doesn't give up.....I was very fortunate to have her on my side and would highly recommend her to anyone !"
Sharon Guyette (Seller) Mon, 12 Sep 2016 10:02:52 +1000
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"Joyce Shipley was a joy to work with! As a first time home buyer i had great expectations, lots of questions, and even required emotional support. Joyce handle it all with grace and knowledge. I would highly recommend her! She help us to find the home of our dreams! She was understanding, valued our tome, was always available, and never pushed us just to make a sale. Her experience was obvious and she always made time for us. Exceptional!"
Ada & Steve Port Orchard, WA (Buyer) Sun, 03 Apr 2016 04:46:33 +1000
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"Sometimes finding and buying a home is a long and winding road. It's not always easy, simple, or without a surprise along the way. Joyce Shipley – of Windermere Professional Partners knows how to get it done. When an obstacle comes up, she comes up with what we need to get through it. There were always so many documents to be signed and additional information that needed to be provided. But Joyce did an exceptional job staying on top of things for us and keeping us informed and keeping things moving forward.. Our Real Estate transaction was one of the more difficult - a short sale. We had heard stories of how long they can take. A month; a year; maybe longer. In the end, we waited almost 9 months before we finally gained approval from the seller's mortgage holder. But Joyce got us through it all. Everything was handled professionally, efficiently and she exceeded our expectations. She showed up with the keys once our documents were recorded. And her son offered to help us move from our rental to our new (108 year old) home. We only had a bed, 2 living room chairs, our luggage, and many boxes. But her son, Scott, saved us a lot of hours with his efforts, working late into the night. Joyce came by to see how things were going and ended up running to get us food and drinks so we'd have the strength to finish. So we can honestly say, "Joyce helped us, from start to finish, to finally get to where we wanted to be...HOME. We would ABSOLUTELY recommend Joyce Shipley - Windermere Professional Partners to anyone looking for a realtor they can trust to help them find their home.
Continually kept us up to date and informed. Her advice and expertise were indispensable.
We have never been through such a long and difficult transaction, a short sale. But Joyce knew what she was doing, was confident, positive and upbeat."
David & Cynthia Stark, Tacoma WA (Buyer) Mon, 07 Mar 2016 20:08:19 +1000
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"Joyce is the BEST"
Mary Ellen Harwood (Seller) Sat, 16 Jan 2016 16:06:19 +1000
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"Joyce was very helpful with all my needs, had answers to all questions and went out of her way to get things taken care of in a timely manner. She had the home we were selling listed and sold within two days and took care of buyers and our request right away and made the whole experience much easier than I had anticipated. I would gladly recommend Joyce to anyone looking for a real estate professional."
Charnell Scotton, Tacoma Washington (Buyer) Tue, 12 Jan 2016 12:57:23 +1000
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"Joyce is an angel and found us a great retirement home! She's the best!"
Emerito and Nickie, University Place, WA (Buyer) Tue, 15 Dec 2015 05:50:04 +1000
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"We bought our home living in Florida which might be stressful to some extend, however Joyce was always available for us,kept us updated with every detail making the process manageable. We are more than happy with all of Joyce's help."
Heide, WA (Buyer) Mon, 06 Jul 2015 01:19:20 +1000
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"Joyce went above and beyond all expectations. my next home will most definitely be purchased using her as my realtor."
Jason Reichenberg, Concord California (Seller) Fri, 12 Jun 2015 10:57:15 +1000
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"Overall experience with Joyce Shipley was fantastic! When selecting a broker, you want someone that you can trust. Joyce Shipley was the selling broker for our new home. We liked how she represented the property with honesty and accuracy. The property was advertised very well including pictures and video. Therefore, we selected Joyce Shipley to represent our property. Joyce Shipley was extremely motivated. Joyce Shipley provided reasonable expectations. We received what we expected for the home in a reasonable amount of time. Joyce Shipley was a joy to work with. With Joyce, there was very little stress in selling our home. She was very well organized and prepared for the unexpected."
Dustin Badgett, Gig Harbor, WA (Seller) Mon, 08 Jun 2015 14:05:17 +1000
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"Joyce worked hard listening to what my husband and I's needs were and found the houses that fit what we wanted. She always had our best interest at heart and she negotiated MORE than we requested with the seller. We will use Joyce in any future purchases."
Rachel Storset, Fricrest (Buyer) Sat, 28 Mar 2015 08:34:18 +1000
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"Joyce Shipley had the most professional and polished presentation when we were considering others agents to compare with. She always made us feel like we were her most important clients. We've sold many properties in the past and I've never had an agent hold more open houses to sell a house. Joyce is very communicative so you are always informed of recent inquiries, updates, and any information regarding your purchase or sale. Joyce should be your choice!"