Customer Ratings & Testimonials
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"Diana is an exceptional real estate agent. She is fun, chipper and energetic all while being calm, patient and reserved. Her knowledge about property issues to watch out for and questions to ask was invaluable and she was able to gently and compassionately steer us away from a few giant sink pits. We were very satisfied with the time Diana took to support our family in finding a home that would grow with us for all of our next 20 year needs. Her patience was encouraging especially when house hunting can be so emotionally charged and draining. I would happily recommend Diana as your next real estate agent knowing that you also would be cared for and treated with the utmost respect."
Cameron Lee, Monroe WA (Buyer) Mon, 25 Jul 2022 17:14:46 +1000
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"If you are considering selling or purchasing a new home and you’re not sure who to go with; Diana MacDonald. Hands down, no brainer. Her and her husband are a fantastic team! They are very honest and upfront with a no-nonsense mindset. It’s rare to find somebody who isn’t there for just a nice commission. No no, Diana is there to help for ALL the right reasons. My dad was in the hospital from July 31st-Dec of 2021 and not once did she let the house just sit there and welt away. Oooooh no, she made sure it was winterized, she constantly checked in on the house and made sure it was always in tip-top shape. She is so dedicated and determined to do right by the seller/buyer that she only gives 110%.
My family is beyond grateful for having her through it all. She’s no realtor to us, she’s now family. Don’t hesitate. She’s exactly what you never knew you needed!"
Alicia Zambrana (Daughter) and Rad Zambrana (Dad) (Seller) Fri, 06 May 2022 04:56:06 +1000
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"Diana priced the house perfectly and handled the open house seamlessly. Diana is highly competent, very knowledgeable and professional. We always felt secure in our transactions and the closing occurred without any issues. Diana was immediately responsive to any and all questions and always had our best interest forefront. We highly recommend Diana MacDonald to anyone!!"
Fred Rahman, Kirkland WA (Seller) Fri, 07 Jan 2022 02:33:19 +1000
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"Diana is knowledgeable, strategic and very responsive. We couldn’t have asked for better service and professionalism throughout the process. Diana listened to us and our thoughts as she developed the strategy to sell our house. I highly recommend Diana and her team that will provide the highest level of service through the entire process.
A long-time professional in the area that knows the process and the area with exquisite precision.
In all aspects of the process we felt cared for and able to ask any question that we had. Diana provided responses via text, email or call. Diana always returned communication in a very timely manner.
The team was amazing.
Diana is the premier agent in the Puget sound region. I would recommend her to anyone considering the purchase or sale of a home."
JonHolmen, Redmond (Seller) Sun, 19 Dec 2021 03:25:30 +1000
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"Diana went above and beyond with our home buying experience. Her expertise and contract strategy won us our dream home!"
Alli, Auburn,WA (Buyer) Thu, 17 Jun 2021 07:31:17 +1000
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"Impeccable service, start to finish. Have worked with Diana on prior transactions and followed her to BHHSNW. She is top notch and best in the biz -- highly recommend her for all personal real estate needs!"
Raj Butani, Bellevue, WA (Buyer) Wed, 23 Dec 2020 19:07:22 +1000
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"We were out-of-state sellers. It was important for the sale to go fast and smoothly. We also very much wanted to find a buyer who valued all my mom’s touches. Diana staged the house, arranged repairs and made the house sparkle. The house sold in 5 days and closed in 30 days to a lovely couple."
Karen Ritter, Napa CA (Seller) Wed, 09 Dec 2020 15:45:17 +1000
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"Diana MacDonald was amazing -- she got us a great deal, in a neighborhood we loved, and explained many things we had questions about along the way. I would use her again and strongly recommend her!"
Garnet, Redmond (Buyer) Sat, 21 Nov 2020 09:43:16 +1000
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"In my opinion, the best buy/sell realtor in the Northwest."
Eric Robinson (Buyer) Mon, 13 Jul 2020 01:40:44 +1000
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"Diana is one of the finest real estate agents you will find. She is exceptionally knowledgeable and her and her husband Bill have gone above and beyond to not just help me with this purchase but she has helped a multitude of our friends get their first houses as well and they would all agree that she goes well above and beyond any realistic expectations. She literally helped us negotiate and reach an agreement on our current home on extremely short notice while she was on vacation in Mexico and she still got the tough negotiations and back and forth with the seller done so we did not lose out on the home we wanted. I would be extremely surprised if anyone else could have gotten this done under such challenging circumstances. She is simply the best."
Cal Robinson, Snoqualmie (Buyer) Tue, 14 Apr 2020 00:59:21 +1000
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"I had a very pleasurable experience working with Diana and Bill MacDonald. They definitely went the extra mile to provide me with the assistance and guidance I needed, especially in preparing my home for the sale, as well as the negotiations during the sale and guidance through closing. I would highly recommend them."
Wendy Harris, Redmond, WA (Seller) Fri, 24 May 2019 04:03:14 +1000
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"Diana was wonderful and she will be our realtor as long as she’ll have us."
Jillian Lacey Everett, WA (Buyer) Thu, 06 Dec 2018 12:08:24 +1000
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"My family and I were moving from out of state. Had a general idea of what we wanted, but it was a significantly different market than we were accustomed to. Diana knew the area very well, helped guide us on the key things we should know, and was very straightforward with her analysis of properties we were considering, giving her honest opinion on whether she thought it would be the type of place we would be happy with long term. I would absolutely recommend her to anyone looking in the greater Seattle area!"
Tyler K. , Bothell (Buyer) Sat, 06 Oct 2018 03:23:49 +1000
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"If you are buying or selling a house Diana is the agent you want for the best result and experience. I’ve owned 16 homes. I’ve hhad many buying and selling agents through the years. None of them came even close to the care and attention she gave me throughout the entire process. I basically just relaxed the entire time. Diana did EVERYTHING! You can be confident you will be in good hands with Diana and, as a bonus, she is a delightful person. I would recommend her to all my family and friends. Easiest buy AND sale I’ve ever had."
Michele Wilhite, Snoqualmie,WA (Seller) Sun, 09 Sep 2018 07:06:45 +1000
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"A extremely professional, efficient job well done."
Reino Vanaja, Kirkland (Seller) Sat, 30 Jun 2018 08:04:45 +1000
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"Diana has sold two homes for us personally. Additionally she sold my fathers home, and my sisters home. She's done an excellent job all four times!
Diana is extremely professional. She knows what buyers are looking for and takes the time to help get the house to the best condition to receive the best offer. In our case, several offers!
Diana's help with staging was invaluable. She showed us how to use our own furnishings and decor to better appeal to all buyers. For the rooms we had already emptied, Diana had furnishings to define the spaces. Diana's suggestion to remove the rugs to highlight the wood floors was the best suggestion - ever. We may never cover our hardwoods again!"
Sandra Ohrt, Spokane, WA (Seller) Sun, 17 Jun 2018 01:57:36 +1000
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"We starting working with Diana in December of 2017. At that time we were only looking at homes, as we were in the process of selling our home in California. Diana was very accommodating and knowledgeable. Diana was patient and when ever we had any questions she was available to meet with us and talk it through. I would highly recommend Diana MacDonald to my family and friends."
Doris Johnson, Duvall (Buyer) Sun, 10 Jun 2018 05:17:38 +1000
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"Diana McDonald did a fantastic job helping us buy our first house. We were referred to Diana by a close friend who worked with her multiple times. Diana was patient with us while we narrowed down what we were looking for in a house as first time home buyers. Though the process of finding our house was long due to the current market, I never questioned her competence or dedication. She was always available to show us any house we wanted to see which often involved accomadating my night shift schedule. Our closing was seamless and I would absolutely recommend her to anyone looking to find their perfect house."
Hannah Mhyre, Monroe (Buyer) Sat, 19 May 2018 12:38:41 +1000
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"Diana is not only knowledgeable about the area, she listened to my wants and needs while helping me think out of the box. She would often drop everything to verify I didn't miss out on seeing a house. She was always quick with responding and most importantly, she is trustworthy. I wouldn't have wanted to travel the journey of buying my first house without her!"
Ellie Hardwick (Buyer) Wed, 25 Apr 2018 02:53:21 +1000
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"Diana McDonald is knowledgeable, professional, organized. She kept us informed at every step. She worked around our schedule and completed tasks in a timely basis. Her knowledge of the market helped make the transaction smooth."
John M, Redmond (Seller) Fri, 10 Nov 2017 04:29:12 +1000
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"Our relationship with Diana and Bill MacDonald has spanned over a decade -- 2 home purchases and now 2 homes sold. We wouldn't consider another realtor as long as we were local to the Seattle area and are grateful of the advice, friendship and home buying and sales process we've experienced. I would not hesitate to recommend them to family and friends and have in fact done so on several occasions."
Erin Chamberlain, Carnation (Seller) Mon, 04 Sep 2017 04:12:39 +1000
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"Diana did an excellent job of helping me navigate the house buying processes, as this was my first home I was unsure of how the entire process worked. Diana made sure I was well taken care of and the selling agent did not take advantage of my naivety. She also helped negotiate a sale that left everyone satisfied."
Hanna Raine, Renton WA (Buyer) Tue, 22 Aug 2017 05:38:26 +1000
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"Diana MacDonald took fantastic care of the needs of me and my entire family. She was thoughtful and considerate during the entire process. After spending 30 mins with her it felt like she knew exactly what my family needed even without us having to go into too much detail. Her knowledge of the local area was fantastic and was critical to our decision making process.
She is the best agent I have had the pleasure of working with over 17 years of home buying/selling/relocation.
Regards,"
Brian MENDONCA (Buyer) Sun, 20 Aug 2017 10:40:14 +1000
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"I strongly encourage any home owner to work with Bill and Diana. We were in good hands."
Bellevue, WA (Seller) Mon, 31 Jul 2017 04:20:38 +1000
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"Wouldn't want to work with anyone else; always great working with you."
Rob and Christina Amidon (Buyer) Wed, 15 Feb 2017 04:42:16 +1000
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"Diana was the best agent I have ever used. She made a complicated process easy, and was always there for me. She provided superior service. I would recommend Diana to all moving to the Seattle area. You will be delighted by her personality and her ability to get things done!"
Brian Kuz Bellevue Washington (Buyer) Mon, 16 Jan 2017 07:07:00 +1000
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"I was referred to Diana MacDonald by my mother and father for my first home search after they had previously worked with her and said she was the best. Needless to say i was a little overwhelmed with the process initially but Diana was wonderful in walking me through and showing me many different options and things to consider. Diana was also extremely patient and available at all times for me to answer my questions. She made the searching process easy and was invaluable in giving me honest opinions about different places we went and saw. When I finally found the place I wanted we lost out 2x on different bids but Diana kept on it and my offer was finally accepted (at the prices I wanted not the seller). She also brought a wealth of knowledge not just on the home buying process but also great referrals for me to make my first house truly my own with very professional contractors she trusted. Throughout this process, I have seen the service provided by other realtors and there really is no comparison to the kindness and professionalism and the willingness to go the extra mile that Diana provides. I would strongly recommend her to anyone looking for a realtor."