Melissa Brown
Real Estate Broker (Lic #259636)
Helen Adams Realty Ballantyne Office
15235-J John J Delaney Drive
Charlotte, NC 28277
Customer Ratings & Testimonials
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"My husband and I are so thankful for Melissa Brown. I am someone that likes to have control over a situation and know everything that is going on, but was also a first time home buyer who was nervous about the process and had no clue what I was doing, so I was looking for a realtor who was understanding, patient, experienced and could answer my questions as they came up. Melissa Brown was exactly who my husband and I needed. We contacted her after reading other amazing reviews and we liked that she was so experienced but still enjoyed working with first time buyers. When we met the first time Melissa was immediately very passionate about the search and excited for us, and it felt like we were her entire focus - a feeling that continues even after closing as she checks in on us to make sure everything is going well with our move and to answer questions we have quickly and in detail. From the start she made it clear she was willing to take as long as necessary to find a home that we liked. After planning to look at houses for a few months before putting in any offers we then ended up finding a home we loved the very first round of looking, much sooner than we expected. We did not want to miss out on it so we jumped right in, and if we didn't have Melissa I am not sure we would have had the confidence to seize that opportunity. Within a day or so of our offer being accepted Melissa had everything arranged and scheduled for us to get to closing. She made us feel comfortable from beginning to end and was on top of everything. She was very responsive whenever we asked her questions (and there were a lot, some very random) and she provided us all the information we needed to feel at ease. The entire time it felt like Melissa took our home buying very personally and only wanted what was best for us, going above and beyond. We got the feeling she became a realtor first and foremost because she is passionate about bringing joy to others and knows the emotional journey getting a home can be, and wants to make it the best experience possible. She truly made a process we were expecting to be stressful into a relaxing and fun one, letting my husband and I focus on the excitement and happiness of buying our first home. Melissa Brown let us begin our life in our new home with only positive vibes, and we will always be thankful for that!"
Carina Kral, Charlotte (Buyer) Sat, 02 Nov 2019 01:59:58 +1000
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"Melissa's genuine, authentic, and transparent way of dealing with us only enhanced her professionalism and thorough knowledge of the area. It was a true joy to spend time with her!
It was above and beyond what we expected .
Melissa never dropped anything and kept is aware of important issues."
Susana Cleveland, Hoover, Al/ Waxhaw/NC0 (Buyer) Mon, 12 Aug 2019 21:45:26 +1000
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"Melissa is awesome and very knowledgeable about the local market. She helped us navigate some difficult contracts and steered us away from houses that weren’t a good fit for us. I would highly recommend her.
She has years of experience and lived in the area, and has kids so experience with kids and schools."
Eric and Lisa O’Bryan (Buyer) Sat, 10 Aug 2019 01:42:48 +1000
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"Melissa went above and beyond all our needs in selecting and purchasing our new home. She was available when we had questions and was able to answer them or get the info quickly. She served as a great negotiator and representative in purchasing our new home from a builder and got us a great deal! We would highly recommend Melissa to anyone who is looking for a realtor who has a passion for finding just the right home and getting you through the process easily."
Heather - Fort Mill, SC (Buyer) Fri, 09 Aug 2019 03:56:19 +1000
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"Melissa has been a delight to work with! Our home sold in three days, and negotiations were handled in superb fashion by her.
Generally a smooth transaction, we could not be happier with this experience.
We struck a home run when we found this lady!"
Don Joyce, Charlotte (Seller) Tue, 18 Jun 2019 12:22:45 +1000
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"Melissa went above and beyond taking care of our needs. Since we were relocating to NC from CA we relied heavily upon her expertise. She was very detailed and did lots of research during our house hunting. Her guidance during our home purchase exceeded our expectations. Any questions or concerns we had during the purchasing process were addressed immediately by Melissa. We never felt rushed or pushed. We feel Melissa sincerely wanted us to find the best home for our needs and wants.
We would highly recommend Melissa for all of your real estate needs."
Tony &Jamie Hobson, Waxhaw (Buyer) Sat, 11 May 2019 05:23:25 +1000
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"I moved for work from Atlanta to Charlotte. Melissa was referred to me by a co-worker who just moved to a similar area from out of state. I was referred several different individuals, but Melissa responded very quickly and immediately "got" our situation with three small kids, tight move schedule, etc.
I wish there was a higher rating than excellent because she is the reason we made an offer on a new construction is the ideal neighborhood for an amount we could afford. I initially didn't even want to look at the house because I didn't want to be disappointed when we couldn't get the home. Melissa's unique insight into the situation and professional judgement got us a new house for less than what the house appraised for!
I have dealt with a handful of realtors over our four homes, and Melissa is/was the best realtor bar none. She restored my faith in realtors as a profession. This is not hyperbole in the slightest. I felt like our last realtors were a waste of money. I was happy she made good money from this transaction. For heaven's sake, she looked at homes through two hurricanes with us when I was visiting for interviews! She is the best!"
Jason and Alyssa Cross, Fort Mill SC (Buyer) Thu, 10 Jan 2019 03:20:35 +1000
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"Melissa was the selling agent when we purchased the home we just sold. We could tell by that experience she was someone who could get the job done.
We found ourselves embroiled with a most unprofessional buyers agent. Melissa was diplomatic and proactive, even while under personal attack. She remained professional in a most hostile climate that we have ever experienced in a real estate transaction.
As a human being, Melissa is one of the finest people we have ever met. As a real estate professional, Melissa knows how to carry on in the face of adversity and get the closing. As alluded to earlier, we were ready to walk away from the deal just to get away from the negativity. Melissa remained professional, chased down every opportunity to reassure the buyers and because of her the deal closed. Even when we were exasperated to the point of considering never selling, Melissa used her skills to keep us at the table. That was an amazing feat, and one that we will forever be grateful for.
Melissa is a thoroughbred in the real estate world. She deserves all of the praise we can muster. She is truly an outstanding agent. Helen Adams is lucky to have her."
Pam and Jay Belk (Seller) Wed, 21 Nov 2018 00:58:20 +1000
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"Melissa supported our informal research into the market for several years preceding our decision to purchase, which helped us formulate a very tight set of criteria and financial goals prior to making the decision to purchase a new house. Her assistance prior to any “official” house search made her the obvious choice for an agent when we became ready to purchase a new home. Melissa was commited to making sure we had proper expectations about the market, without discouraging our “ambitious” list of desires while remaining mindful of our budget. In the end, we found a great house, that met our criteria and we felt was a good value and a wise choice for our family.
Melissa is extremely detail oriented, organized, and efficient. She made everything easy for us to handle without leaving any stone unturned. She demonstrated the highest degree of honesty, integrity, and ethics and having worked with her to get to this point for several years... we recommend her because she is completely trustworthy.
Melissa has exceeded our expectations in every single category. We cannot recommend her highly enough."
Elizabeth R., Charlotte, NC (Buyer) Fri, 09 Nov 2018 06:12:23 +1000
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"Melissa Brown was intimately familiar with the area. She knew the individual neighborhoods including the good and bad of each. She also took the time to compile and provide detailed information on local schools that was very helpful. She offered valuable insight that allowed us to make the best informed decision. Additionally, Melissa was a great source of recommended local service providers which is always nice to have when moving from out of state."
Brian Clarke, Charlotte, NC (Buyer) Tue, 30 Oct 2018 01:54:09 +1000
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"Melissa Brown is one of the best professionals I’ve ever worked with, period. She truly cares about her clients and doing good work, she was always available for questions, last minute showings and meetings, and prepared me for everything, so nothing was unexpected. I will recommend her to everyone I know moving to Charlotte, whether they are looking for a home or not. If they will even think about it in the future, she’s a fantastic person to talk to and understand their needs and help them understand the process. She could not have made it any simpler for me."
Mike Moody Charlotte, NC (Buyer) Fri, 28 Sep 2018 12:29:19 +1000
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"We had the pleasure of working with Melissa on both the purchase and sale of our house in Matthews and were immensely pleased on both ends. Melissa is incredibly knowledgeable on the area, listened to all of our wants and goals and guided us every step of the way. Melissa always had a plan, her execution was great and her recommendations were spot on. She provided us fantastic support and guidance throughout our preparation to sell and then nailed it once our house was on the market. We were under contract in 9 days!! Melissa Brown is amazing and we would recommend her to anyone!"
Jaclyn Delany, previously Matthews (Seller) Sat, 01 Sep 2018 11:31:33 +1000
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"Brett and I would like to send our most heartfelt thank you for everything Melissa has done with the purchase of our home. We are extremely satisfied with her representation as our Realtor and would highly recommend her to anyone looking to purchase or sell! She was always willing to answer our questions and explain what to expect at each point of the process. She was extremely responsive, informative, patient and truly a doll to work with. She referred us to other professionals we needed along the way, to make the purchase of our home quick and easy as possible. We can’t thank her enough! It was a great pleasure and experience working with Melissa.
Brett and I would like to send our most heartfelt thank you for everything Melissa has done with the purchase of our home. We are extremely satisfied with her representation as our Realtor and would highly recommend her to anyone looking to purchase or sell! She was always willing to answer our questions and explain what to expect at each point of the process. She was extremely responsive, informative, patient and truly a doll to work with. She referred us to other professionals we needed along the way, to make the purchase of our home quick and easy as possible. We can’t thank her enough! It was a great pleasure and experience working with Melissa."
Michele Covert -Weddington (Buyer) Sat, 25 Aug 2018 02:51:04 +1000
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"We were more than pleased with how Melissa handled the sell of our home. She gave us quick responses to all our questions and provided us with detailed reasons why to help us make the bests decisions possible. We will always return to her for any other real estate needs in the future!"
Anissa Charlotte (Seller) Thu, 23 Aug 2018 12:26:52 +1000
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"Melissa Brown was incredibly helpful in our move to the Charlotte area from out of state. Not only was she very knowledgeable about the different residential areas, but she also provided great information on schools and social activities. She helped us in our home purchasing decision and was a delight to work with throughout the home purchasing process, helping ensure that we ordered all of the inspections we needed and answering an assortment of questions along the way. She also offered ideas and insights that were above and beyond the normal role of a real estate agent. I very highly recommend working with Melissa!"
Kelly, Charlotte (Buyer) Tue, 21 Aug 2018 12:14:53 +1000
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"I was looking for a realtor who understands my needs and help me get to the finish line. Melissa had a great reputation when I searched her up in the internet, and I had real confidence she was the one when I met her & spoke in person.
One of the concern that I had before meeting Melissa was whether she will be readily available when I need her, for I was under the impression that she has many clients. But she was always there when I needed her and came back with feedback in short turnaround. She gave us great advice throughout the process and connected us to right people to make our home buying process smooth.
I’m really satisfied with what Melissa has done for me and my family. She deserves rating higher than Excellent. Thank you so much Melissa!"
Michael Min, Charlotte NC (Buyer) Sat, 04 Aug 2018 03:43:38 +1000
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"Melissa Brown is my go-to person when it comes to buying or selling real estate in the Charlotte area. I appreciate her dedication and honesty. By following her marketing plan I always get top dollar for my properties - and she makes following her plan so easy!!
When I have a question and on the rare occasion when she doesn't know the answer immediately, she will tell me that she doesn't know AND gets back to me with the answer usually within the day. She has a great work ethic and a great network of professionals to help with all aspects of dealing with selling and buying of real estate."
Martha Ridings, Charlotte (Seller) Fri, 22 Jun 2018 07:05:41 +1000
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"Melissa Brown was wonderful throughout the process. She was patient, professional, knowledgeable, and very interested in what our personal needs and priorities were. She asked us many questions to determine what factors were most important to us and why. We felt that she was sincerely interested in finding the right house for us and was extremely helpful in making suggestions about topics about which we were uncertain. I would highly recommend her to anyone who asks."
John Gaioni, Charlotte, NC (Buyer) Thu, 14 Jun 2018 10:04:30 +1000
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"We had worked with Melissa before and were impressed by her real estate knowledge. She is very easy to work with and truly cares about her clients. She works tirelessly to get the job done."
M.E., Charlotte (Seller) Wed, 25 Apr 2018 21:09:40 +1000
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"My wife and I were overwhelmingly pleased with our experience with working with Melissa. As first time home buyers, we really appreciated the time Melissa took with us to explain each component of the home buying process."
Andrew Ward; Charlotte, NC (Buyer) Fri, 06 Apr 2018 03:01:10 +1000
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"My experience with Melissa Brown could not have been better! She was so understanding with my unique situation and her guidance made this process much less stressful than it could have been! She has marvelous people skills, and she made me feel comfortable right away. I love that she is not at all pushy, what a relief! And she listens! I would recommend Melissa Brown to anyone who is looking to make the sale or purchase of a property a positive experience! Thank you so much, Melissa!"
Anja Morahan, Centennial, CO (Seller) Wed, 01 Nov 2017 05:30:48 +1000
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"I selected Melissa because my daughter was also using Melissa as her realtor for the purchase of her home in Charlotte and was extremely satisfied. In fact without Melissa's quick professional response to my da
ughter,she felt she would have lost the home. Our situation was different. We were relocating also to the Charlotte area and needed a Realtor who would help us find a home quickly. Melissa is an excellent listener and pointed us to the perfect home which I fell in love with immediately. We bought the home and set our closing date for Sept 15. Melissa kept in touch with us regarding getting an inspection done and arranging everything. Unfortunately, Hurricane Irma came along which delayed our closing in our home in WPB Fl. Melissa was always responsive to our issues in WPB and coordinated everything necessary tomoving up our closing on our new home . I can't speak more highly of Melissa Brown as being a true professional who advocated, supported and got us through a very difficult situation .
Melissa was able to get us a significant discount on the price of our home even though we misses the deadline before the price went up.
Melissa went above and beyond"
Linda Glassman Lancaster SC (Buyer) Tue, 26 Sep 2017 08:31:14 +1000
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"Melissa was great for a first-time home buyer. We would definitely recommend her to anyone, and use her again in the future!"
Whitney Arnall, Huntersville (Buyer) Wed, 23 Aug 2017 09:45:02 +1000
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"Melissa Brown was EXCELLENT in EVERY possible way: VERY Knowledgeable, professional, personable, informed, helpful, available, etc. She personally invested time, energy & talent, to make sure everything was handled in the BEST possible way! She was extremely patient in explaining different "possible" scenarios at various stages of the house sale: evaluation of property, preparation for sale, negotiations with buyers, etc. She thoroughly explained any questions that ever came up & went out of her way to make sure that we understood all aspects. Thanks a million, Melissa!!"
Mary Smith, Maryland (Seller) Tue, 22 Aug 2017 05:52:38 +1000
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"Melissa pay attention to detail. She is not pushy at all. She is also a good negotiator and saved us over $7,000 on the price of the home we purchased. Thank you very much."
B. Ego, Charlotte, NC (Buyer) Wed, 14 Jun 2017 21:52:59 +1000
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"Melissa is a terrific realtor. She handled all of our issues with care, knowledge and efficiency. We give her our highest personal and professional regards."
Frank Letherby, Charlotte NC (Seller) Sun, 23 Apr 2017 01:23:48 +1000
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"Melissa is a top notch agent with the highest level of professionalism, dedication and enthusiasm to get the job done. She was my listing agent in a $1million+ transaction which involved numerous layers of complexity such as removing old utility easements, overseeing warranty repairs, dealing with foreign owner FIRPTA tax issues and managing the staging and marketing process. Melissa performed in a first class way throughout the process and consistently exceeded my expectations in ensuring that the sale goes through successfully and without delays. The property went under contract within 5 days from listing and the sale completed in less than 45 days. End result was that both buyer and seller were happy. Above all, Melissa did all this whilst I was overseas and often unreachable due to my busy work and travel schedules.
I would warmly recommend Melissa Brown's services if you need an agent you can trust and count on to get the job done."
P. Barman, Charlotte NC 28211 (Seller) Wed, 05 Apr 2017 04:20:00 +1000
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"Melissa Brown has been our real estate agent for over 10 years. We trust her and would not use anyone else."
Jean Lepore, Charotte, NC (Seller) Tue, 21 Mar 2017 02:36:39 +1000
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"In our case we were doing the purchase remotely from New Jersey so it was most important to engage with someone who was knowledgeable about the area, patient enough to work remotely and trustworthy as we were dealing with a particular situation that created a challenge in terms of communication. Melissa excelled in all of these areas
Prior to this purchase Melissa was awesome in working with my daughter (who will be living in the house) who is in the process of an emotional upheaval ~ she was both patient and understanding in managing her expectations / concerns, In addition she kept me in the loop (from New Jersey) throughout !
It was a great experience ~ easy, organized, on target and on schedule
In addition to the actual transaction, I think Melissa's personality made things fun ~ she is a very warm individual so working with her came easy. I have the feeling she has a good "read" of people and adjusts as appropriate. I am, by nature, an impatient person so her "cut to the chase" approach was SO APPRECIATED.
Bottom line = I would definitely recommend her and would be the first person I would call if I need an agent in the future"
Barb & Dave Schriftgiesser ; Califon, New Jersey (Buyer) Wed, 15 Mar 2017 05:21:24 +1000
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"Melissa was right there with us, supporting us throughout every stage of the sales process. She provided great advice and expertise and was very responsive and patient throughout the entire process. My property had renters in it with pets while the house was on the Melissa She navigated all that with ease! She was amazing! Melissa is "our agent" if ever we're buying or selling in the Charlotte metro area again."
Heather, Seattle (Seller) Mon, 20 Feb 2017 05:37:05 +1000
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"We were looking to buy our first home in Charlotte and Melissa came highly recommended by a co-worker. From the beginning, she was extremely helpful and thorough with what to expect throughout the buying process. She gave great recommendations on location based on what we told her we were looking for. She worked very hard for us, around the clock. She made our first home buying experience so easy! We will always want to work with her in the future and would recommend her every time. She is very trustworthy, too!"
Julia and Scott Brown, Charlotte, NC (Buyer) Wed, 18 Jan 2017 10:08:09 +1000
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"Melissa has been an amazing realtor and is there for us in a moments notice when we have any questions or concerns regarding the purchase of our new house and the sale of our current house. She has been extremely professional, organized and has given us great advice. We were impressed by the fact that she even came to our home inspection! She has gone above and beyond for us. We would definitely recommend her to friends and family!"
Katie Harlow, Charlotte NC (Buyer) Thu, 05 Jan 2017 06:25:29 +1000
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"Incredible job by Melissa!! Stayed on top of every detail beginning to end. Very aggressive in helping us the through the process of buying a new home. I couldn't ask for more!!!"
Chris Allison, Waxhaw (Seller) Tue, 20 Dec 2016 06:39:26 +1000
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"Melissa Brown was truly the best. She felt us feel comfortable with our purchase and the processes even from states away. She was available when we needed her to be and was extremely helpful. We will be using her services in the future and will be referring her also."
Kate S. Waxhaw, NC (Buyer) Wed, 12 Oct 2016 09:17:34 +1000
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"For a first time homebuyer, my wife and I were scared out of our mind that we would encounter major issues throughout our home buying process. Through much prayer, we found Melissa Brown and never looked back! Every single aspect of our home buying experience was flawless on her end, and we truly feel like we've gained a great friend for life! When the time comes to upgrade our home in several years - we WILL definitely go back to Melissa!
Whether it be the initial meeting we had with her to discuss our options or one of the many late night emails I sent her asking questions, Melissa was kind, professional and knowledgeable. Although we did not buy the most expensive home in the world (thus her commission would not be as much), she treated us as if we were buying a million dollar mansion!
Please - do yourself a favor, and use Melissa for all of your home buying needs!"