Customer Ratings & Testimonials
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"We sat with Tom Rao and right off the bat he spent four hours with us making sure my 81 year old father and myself understood everything and that we were comfortable with our decisions. There was no pressure. He went over a game plan and executed exactly as he said he would. Keeping to his word and setting out to get us top dollar for our property. Open house was set for a Saturday and we had several offers by Sunday. Within a week we were signing a contract from more than we ever imagined we would get for the house. Also during that time Tom Rao was accessible 24 hours a day for any concerns or questions we may have. He also went out of his way to help us with things that weren’t necessarily in his job description Because that’s just the kind of human being he is. My father had sold five houses before this was our first time with Tom Rao and if we ever sold again there would be no question we would go away as Tommy is the best of the best. Professional, kind,"
Alfred Truver 83 Muir Terrace, Southington CT 06489 (Seller) Sat, 21 May 2022 06:10:32 +1000
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"I selected Tom for my search of a Newport home given his vast knowledge of the local market and his extensive experience in real estate sales in the district I was looking in, Tom could not have been more professional, respectful and efficient during the sales process, I very much enjoyed working with Tom and Hogan Associates, I would be happy to use them again and to recommend Tom to anyone I know looking for a home on the island."
Robert Weintraub, Boston, Mass (Buyer) Tue, 18 Jan 2022 04:43:59 +1000
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"Tom Rao was informative, patient, and experienced. We felt we could trust him throughout the process of selling our house and were impressed by his expertise and professionalism. Each step was thoughtfully planned out and executed with excellent attention to detail. He had a vast knowledge of the local real estate market and was able to provide thorough and helpful explanations throughout the process.
Overall Tom Rao's professionalism was outstanding and he provided great communication. We felt he always had our best interest in mind during decision-making. His friendliness and easy-going nature was a source of reassurance. We got more than what we had hoped for - a fast turn-around at an excellent price. He helped us realize our dream of relocating to a warmer climate closer to our children and grandchildren!"
Nels and Diane Larson, Newport, RI (Seller) Sun, 05 Dec 2021 07:28:50 +1000
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"Have you ever been involved in a transaction where you started to wonder if the people on your team really had your best interest at heart?
If you choose Tom Rao to help you, that thought will never cross your mind. Tom is laser focused on doing what you want and need while providing great advice that comes from his knowledge and experience gained from working and living in the Newport area.
Tom has extensive contacts and will share them with you as you progress through your deal, and that extends to the time after the deal has closed. Need help finding a home inspector, attorney, the phone numbers to call to connect your utilities, insurance, just ask Tom.
He will be there when you need him, even if at the moment you haven't figured out that you need him yet. He will keep the process moving when it wants to stall. Tom even took the trouble to print out 400 pages of documents he thought I should retain for my files so that I wouldn't have to do it myself.
If you want a successful transaction ask Tom Rao and Hogan Associates to help you."
Chuck St.Andre, Portsmouth (Buyer) Wed, 16 Jun 2021 01:06:56 +1000
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"Tom was referred by a good friend of ours and I like the fact that he lives in Newport and knows the local market.
Tom was great! He was very good about communicating key information throughout the process, especially since the listing agent wasn't very involved in the transaction. He even met the HVAC guys at the condo for us since we live out of state. We would definitely use Tom's services again and are looking forward to having him as our new neighbor!"
Pam & Steve Parker, Newport, RI (Buyer) Sat, 14 Nov 2020 05:35:42 +1000
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"Fellow member of the Newport Elks Lodge & fellow Bryant University alumnus.
Tom Rao is a true professionial and it was a pleasure to work with him on my purchase. His real estate experience made my purchase much easier and he provided an excellent level of detail throughout the buying process. I will recommend him and plan to use him for future real estate transactions.
Tom Rao was a pleasure to work with in every aspect of my real estate purchase.
Tom supported me through a lengthy loan approval process and was always available to lend a guiding hand.
Tom Rao has the real estate experience I required to answer all my questions and more importantly give me his opinion from start to finish."
Glenn B., Newport, Rhode Island (Buyer) Mon, 23 Dec 2019 05:35:10 +1000
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"Tom Rao was so professional took the time to help me find the proper people to make repairs that my house needed and made sure they followed through with the work. All I can say is I really appreciated him and would highly recommend him to anyone selling there home"
Joanne Ferreira 1541 East Main Rd Portsmouth RI (Seller) Thu, 23 May 2019 06:36:20 +1000
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"Tom Rao is a Real Estate Pro! This is the 4th time our family has used Tom’s outstanding talents and abilities. Our past experiences with Tom have turned out so well, that as expected...we are again very PLEASED!!! Our condo was an estate sale and Tom tied up every loose end perfectly. It went into a bidding war on day 3 and Tom negotiated the final sale with ease. He was very attentive to every detail. Warm demeanor and an excellent communicator. The condo sold well above asking...Happy Sellers, Happy Buyers, Professional Realtor. A Wonderful tribute to our late Mother. Our Thanks Tom!!!
Sue, Steve, and Rob Guida. South Kingstown, RI"
South Kingstown, RI (Seller) Wed, 15 May 2019 07:58:46 +1000
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"Dealt with Tom before would highly recommend him to anyone
Very good too work with
Went very smoothly
Didn’t deal with any one else
Tom is very knowledgeable,patient and cares about his clients!"
Ben Cusano,Providence,r.i. (Seller) Fri, 18 Jan 2019 04:15:38 +1000
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"From the very first conversation we had with tommy regarding our interest in buying a home, he was nothing less than outstanding. He made it extremely easy (and exciting too!). There were a few times that we wanted to set up a showing ASAP, and he made it happen the same day to our astonishment! He was honest and I always felt like I had an advocate on our side during the showings and during the buying process. He was always reachable by phone, text or email. During the inspection process, there was a potential issue with the piping and tommy knew exactly who to call to come out and take a look and the plumber was there within 24 hours. It is examples like this that make me feel extremely satisfied with the entire process and in choosing Tommy. I would without question recommend tommy to my friends and family when buying a home he was exrremenyl thoufhtful after our closing and gave us a very nice gift card to a local establishment near our new house. Hogan associates-you have a very special broken working for you and you should be very proud!!"
Brian’s and Rebecca Dougan (Buyer) Tue, 04 Dec 2018 06:21:27 +1000
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"We loved TOM. He is a great negotiator and tons of fun to work with. We look forward to working with him again"
Madelyn and Bill Hart Newport, RI and NY , NY (Buyer) Fri, 13 Jul 2018 01:48:37 +1000
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"Tom Rao knows the Newport market well and is an asset as a buyers agent."
Mark Aramli (Buyer) Fri, 18 May 2018 07:31:40 +1000
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"My home buying experience with Tom Rao was excellent. As a first time buyer, he walked me through the process every step of the way....from initially researching and looking at properties, to negotiating my purchase price and finally being there on closing day. He was extremely knowledgeable and professional throughout the entire process. Tom was always readily available to answer any questions that arose. I would highly recommend Tom Rao to anyone looking to buy our sell their home in Rhode Island. He was top notch!"
L Lemisch (Buyer) Sat, 05 May 2018 06:31:46 +1000
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"This is the third P&S we have experienced with Tom Rao. Each one was handled with precision and an excellent Broker to Client experience. Tom is very knowledgeable in partnering the right home and town with it’s new owner. He listened to what we were looking for regarding the area of Rhode Island we wanted to live in and the type of house we were trying to find. His warm demeanor and excellent networking abilities provided us with the utmost care and respect that promoted our house sale to close without any glitches. Very admirable in today’s market.
Thanks Tom! Jim and Susan, Lincoln, RI"
Jim and Susan. Lincoln, RI (Buyer) Thu, 05 Apr 2018 09:13:10 +1000
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"Tom Rao is the best! He is patient and persistent. He is a go getter for sure. He has a can do attitude. And he sold our property in a timely fashion."
Lori Baxter, Rhode island (Seller) Wed, 21 Mar 2018 07:31:06 +1000
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"Tom Rao has always been very attentive to my housing needs and very knowledgeable with regard to the housing market. He has always made me feel comfortable and has gone out of his way to assist me with my housing needs. I have known Mr Rao for many years and he continues to excel in his profession. I have recommended Mr Rao to many of my friends and neighbors. I will continue to utilize Mr. Rao's expertise in all my future real estate needs."
Linda Farina - Providence Rhode Island (Buyer) Wed, 29 Mar 2017 09:36:23 +1000
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"Tom always responded and made appointments to view houses quickly. Always honest with us. We feel as though he always had our best interest in mind. He made the process very easy for a first time home buyer."
Kayla Marciano, Cranston (Buyer) Mon, 27 Mar 2017 03:40:46 +1000
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"Tom Rao made the selling process simple and easy. He was easy to get in touch with and answered the many questions we had along the way. I would not hesitate to recommend him to anyone in need of real estate services!"
Jennifer C, Newport (Seller) Sun, 26 Mar 2017 03:36:50 +1000
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"He was extremely knowledgeable and involved with inspections and banking inquiries.
Tom kept me informed throughout the entire process. We got a quick sale.
Tom also brokered other properties connected with this transaction. They aslo went as smooth as it could have gone.
Dealing with Tom was a pleasure. He is respectful and true professional. I'd certainly deal with him again."
Jim, Norton, MA (Seller) Wed, 15 Mar 2017 08:25:06 +1000
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"I would highly recommend Tom Rao. He listened to my list of requirements for my purchase and was attentive in getting me to the price point I wanted to pay. Instead of paying attention to only his needs, he was concerned for mine. It was great appreciated and I would feel comfortable in working with him again. Thanks Tom!"
Stephen C, Providence (Buyer) Mon, 27 Feb 2017 04:56:36 +1000
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"Tom Rao helped me navigate the purchase of a property that was on the verge of foreclosure. There were some roadblocks along the way but Tom overcame all of them and was able to successfully close on the property. Bravo Tom!"
Melanie, Newport, RI (Buyer) Wed, 15 Feb 2017 11:56:36 +1000
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"Very pleased with the nuts to bolts approach Tom Rao executed with my purchase. From the start of my search, throughout the process, and on to final closing, Tom was right there for me, keeping me updated and by my side as a cheerleader! If you want a partner, Tom Rao is your guy."
Gary Murad, Boston, MA and Newport, RI (Buyer) Sun, 12 Feb 2017 08:12:37 +1000
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"It is a difficult process buying or selling a house but Tom Rao made the process simple and easy for me. I look forward to buying another piece of porperty because Tom Rao will be the one I call. I would also recommend him for any of my friends and family."
Jessica D (Seller) Fri, 10 Feb 2017 11:57:22 +1000
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"When I first spoke with my agent, Tom Rao, he spent a significant amount of time with me discussing the parameters of what we were looking for in a home. He researched the comps in the neighborhood we zeroed in on and he had a good feel for the pricing of housing in the area.
We had a very good experience using Tom Rao. I'd recommend him to anyone interested in purchasing a new home."