Joe Castaneda
(Lic #RB-23007)
Better Homes and Gardens Real Estate Advantage Realty West - Kapolei
Ka Makana Ali'i, 91-5431 Kapolei Parkway
Box 1109
Kapolei, HI 96707
Customer Ratings & Testimonials
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Satisfaction
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"Joe and his team were exceptional throughout my entire buying and selling process. I originally approached Joe and his team about selling my first condo and was unsure about how I wanted to go about selling the condo and buying a single-family home. Joe was patient while I took some time weighing my options and eventually found the right home (although I made quite a few offers on other properties that didn't get accepted). During the escrow process Joe brought out multiple professionals to help provide estimates for work that needed to be done to the SFH and helped navigate some issues that came up thoughtfully and patiently. He even came to my signing which I really appreciated!
He also helped me sell my condo, again bringing in professionals to help prepare the unit to be sold and made the listing process seamless. We had an unfortunate circumstance with an upstairs leak into my condo right at the beginning of escrow and I cannot express how GRATEFUL I am that Joe was my agent because he went above and beyond assisting through the repair process and navigated the buyer's agent and buyer to help get the sale closed through multiple contract extensions and all the additional updates and disclosures we had to file during the process.
Overall Joe wants the best for his clients in the long run and provides the utmost professional service, making sure you make the best decision for yourself. He is very involved throughout the buying and selling process, much more than other agents I've met and worked with previously and would highly recommend him to anyone else looking to buy or sell their home."
Gwen, Kailua (Seller) Tue, 21 Jun 2022 17:21:58 +1000
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"Joe Castaneda sets himself apart from other agents as an outstanding professional that has tailored his craft. He’s always available and provides legitimate advice that can be used to make decisions. He will absolutely provide you with above and beyond service that makes purchasing a home feel simple and easy."
Riki Reynolds, Ewa Beach (Buyer) Fri, 11 Mar 2022 11:02:50 +1000
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"I would recommend Joe Castaneda to family and friends who are looking to buy property or the sell theirs. He is very knowledge about the area and has excellent communication skills."
Emily Wichmann Oceanside (Buyer) Thu, 27 Jan 2022 03:56:32 +1000
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"As a first time home buyer we didn’t know much about the process to buy a home but Joe Castaneda and his team helped us by explaining everything. They didn’t just tell you once but they kept telling you information that was important as much times as needed, even though we asked a bunch of the same questions. They were very patient with us and was always there to answer question even if it was 7pm Joe would text back or answer his phone to help us out. He had a lot of experience as you will experience since he knew a lot. Things he didn’t know he would tell you straight but he always said he will look for the answer and always called or text back with the answer. Overall Joe Castaneda and his team did above and beyond what I thought a realtor would do and helped me and my girlfriend close on our first home together. Definitely would recommend him and his team if your looking to buy a home."
Sean Bongo (Buyer) Sat, 20 Nov 2021 01:24:41 +1000
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"We met Joe when we first started looking for an affordable housing unit. He always contacted us about new projects that were coming up and had good advice on how the affordable housing unit process worked. Four years later, we are in our new affordable apartment, and we couldn't have done it without Joseph's help and guidance. He was there with us when we picked up our application, selected our unit, and even arranged inspection services for us before our move-in. I am so grateful for all the reminders and updates, and I highly recommend him to all of my friends looking for an affordable housing unit of their own! He is extremely responsive by text, phone, or email, and would contact him again if we ever decide to sell or buy in the future."
Sunhee Kim Fujii, Honolulu (Buyer) Thu, 11 Nov 2021 06:49:33 +1000
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"This was my first home purchase and I really didn't know much about the process of purchasing a home including the financing.
Joe was there from beginning to closing and also answered any other questions promptly and in detail that I had. He really made the transaction stress and worry free.
Mahalo Joe!"
Victor Lo, Honolulu (Buyer) Thu, 11 Nov 2021 03:36:27 +1000
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"We worked with Joe Castaneda to find a home that fit our wants, needs, and budget. Joe's knowledge in every aspect of the process was outstanding and his work ethic was admirable. Being first time homebuyers and with how stressful and complicated the buying process can be, Joe made the entire experience smooth and easy. Joe's professionalism and friendly demeanor helped us to feel confident and comfortable even when making tough decisions. Whether it was meeting up for showings, answering questions, communicating with other agents, or explaining the terms of a contract, Joe always went the extra mile for us. We could not have asked for a better overall experience."
Tyler Morgan, Mililani (Buyer) Thu, 04 Nov 2021 21:16:14 +1000
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"Joe's communication throughout the process was excellent. He throughly explained everything from beginning to end and was always available to answer any questions we
had.
We could not have asked for anything more from Joe. He will be highly recommended to family and friends and we hope to work again in the future."
Morgan Ohana, Mililani (Buyer) Mon, 18 Oct 2021 14:34:17 +1000
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"Joe is an awesome realtor who is patient and takes the time to explain the home selling process with his clients. He is very friendly, trustworthy, thoughtful and prompt with emails and texts. We are so grateful that our townhouse sold at a great price and had a smooth transaction. We can’t wait to buy the next house with you!"
Jennifer and Waialae, Kapolei (Seller) Thu, 26 Aug 2021 18:06:53 +1000
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"Joe Castaneda is very professional and has a very likable personality. He has good real estate knowledge, business acumen and financial background. During our first meeting with Joe, we recognized that he had an excellent way of presenting ideas and explaining concepts to clients. Joe is familiar with the local customs and nuances of Hawaii diverse communities so we felt he would be a good fit for us and potential buyers. We are happy we had Joe Castaneda as our broker.
Transaction closed fast. Joe is very methodical about handling of paperwork - he did a detailed review with us of the offer, the sales contract, disclosures, addendums, closing checklist and our responsibilities to get property ready to sell and close transaction. During Covid pandemic - all signing of documents were handled thru DOCUSIGN - this was impressive and easy to use. Joe and his staff efficiently coordinated all transaction timelines, inspections and consultants. Thank you Joe!"
Cachola & Obrero Families, Honolulu, Hawaii (Seller) Sat, 24 Oct 2020 07:10:55 +1000
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"Joseph has been very helpful and supportive during our home buying journey."
Jaron- Mililani (Buyer) Fri, 23 Oct 2020 04:17:53 +1000
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"Joe Castaneda's background in finance/mortgages plus his knowledge of the local area was beneficial and appreciated. Joe has a very professional demeanor, approachable personality and clear communication style.
Joe and his team worked hard to execute our transaction, and were on top of every detail. When we posed questions to Joe and his team, the response was immediate. Kristy Hasegawa was especially responsive, professional and the team made sure we always had the correct documents and resources available in a timely manner. Joe quickly earned our confidence that he and his team were 'on it' and any concerns we had would be addressed in short order.
Despite our inability to be on island during most of the buying process due to covid-19 restrictions and other logistics, he pushed through all the processes to ensure we were able to close.
Additionally Joe was helpful in recommending vendors and contractors for some additional work we wanted to have done on our property.
Joe and his team rose to the occasion and we could not be more satisfied with the results."
Mark Farnsworth, Honolulu (Buyer) Sat, 03 Oct 2020 02:56:50 +1000
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"Joe is very knowledgeable, easy to work with and most importantly, he really listened to our concerns and patiently answered all the million questions we had. He really accommodated our needs and he made the sale a smooth process despite the short timeline and during this uncertain times of the pandemic. We highly recommend Joe to anyone and everyone, either selling or buying! We’re truly grateful for all his help!"
Jon B., Ewa Beach (Seller) Sat, 18 Jul 2020 17:51:31 +1000
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"Being a first time home buyer I was very intimidated and unaware of how buying a home worked. Joe walked us through every step of the way with patience and intellectual guidance to make the process feel smooth and less intimidating. I would highly recommend Joe to friends and family interested in looking to buy a home and I plan on contacting him again when it’s time to sell our current place and buy a single family home."
Jordan Quarto, Mililani (Buyer) Wed, 17 Jun 2020 08:00:45 +1000
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"Joe made our experience as first-time homebuyers so easy and painless. He was always proactive in working on the next stage of the process and was always available to answer any questions. Throughout the process, we always felt supported and well informed. We would recommend Joe to anyone looking to purchase a home!"
Sean Okamoto & Alyssa Shimizu, Honolulu (Buyer) Tue, 28 Apr 2020 17:19:32 +1000
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"I am grateful to have worked with Joseph Castaneda and his team at Better Homes & Gardens Real Estate Advantage Realty in purchasing my home on the island. I am new to the island and he gave me great insight throughout the process and was always available and went out of his way to work with my schedules to make sure we stayed on track with closing. He is very knowledgeable and answered all the questions I had. I would and will recommend him to future potential home buyers on the island."
Esther, Moiliili (Buyer) Sat, 11 Apr 2020 07:04:57 +1000
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"Joseph and his team did a GREAT job for us in all aspects of the transaction. He is very knowledgeable, willing to explain anything that is unclear, detail oriented and he is an honest yet effective negotiator. I cannot say enough good things about this very personable, professional and competent real estate professional!"
Brysen (Buyer) Tue, 24 Dec 2019 10:41:59 +1000
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"Joseph put us at ease with the sale of our house. Not only did he accommodate the staging and cleaning, but he thoroughly walked through every aspect of the selling process, whether we were familiar or not with it. He was always in communication and we could easily reach him at all times. He and his team were present at every critical point of the promotion and sale of the house.
If I could give higher marks, I would! Joseph was always accessible and thoroughly explained every aspect to us at each step.
We had many moving components prior to the sale of this house. Joseph accommodated us and lessened our stress level prior to and during the transaction. We trusted him and his team to do the very best for us. Joseph is honest, understanding, responsive and hard working."
Michele Lau, Kaneohe (Seller) Sun, 01 Sep 2019 03:20:09 +1000
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"Very professional and loved his attention to details. Local knowledge helped me not just in the purchase phase, but in home ownership too (i.e., local repair man, termite companies , etc)."
Frank Tan (Buyer) Fri, 26 Jul 2019 05:52:28 +1000
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"Could not ask for a better agent!!! Professional, thorough, knowledgeable is what makes Joseph successful. Joseph and his staff made us feel comfortable and confident working with them. I would recommend him to all home buyers."
Vernon Lee (Buyer) Sun, 30 Jun 2019 03:57:56 +1000
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"We saw an open house sign and met Joseph Castaneda who was the showing agent. We loved the property and, after talking with Joseph for the first time , my wife and I knew that we wanted Joseph to represent us as buyers. Joseph was consistently professional in that he was passionate about his role, patient with our questions and always researched an answer if he didn't know the answer, friendly, cordial, a great communicator, listens well, assertive when needed and all the while maintaining the demeanor of a knowledgeable and approachable realtor. My wife and I cannot say enough positive things about Joseph. He is an absolute joy to work with and a great representative for Better Homes and Gardens Real Estate Advantage Realty. I would highly recommend Joseph Castaneda to anyone interested in buying or selling a property and to work with his team and representatives of Better Homes and Gardens. It was a most positive experience as his entire team and contacts were just as efficient and professional; Matthew Ng, Kristi Hasegawa and Jason Lai to name a few. Real Satisfied? You Bet! Aloha, Barney and Doris Tsuruda
Joseph is the PERFECT real estate agent. He was a complete stranger when we met him but now feel that we have a trustworthy agent to relate to for future endeavors in real estate.
I've bought and sold over my lifespan so far at least 6 times and this was by far the best experience I have ever had."
Barney Tsuruda (Buyer) Mon, 17 Jun 2019 03:21:57 +1000
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"Joe was great! Helped us every step of the way! Thank you Joe!!"
Jason Palombo Ewa Beach (Buyer) Wed, 16 Jan 2019 21:09:01 +1000
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"Joseph Castaneda is a very good realtor. He answers your calls right away if he is not busy. But when he busy he calls back less than 30min. He help my husband and I so much. He even Recommend plumber and cleaning company for us. The price was very excellace that fits our budget."
Nicole Nonemountry (Seller) Sat, 22 Sep 2018 03:40:10 +1000
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"Joseph's previous work experience in mortgages enhanced my experience in understanding the financial aspect of finding the right home in the right location. There was never a moment in which he evidenced subpar service. Joseph responds quickly to your questions and needs."
Michelle, Kapolei (Buyer) Thu, 13 Sep 2018 05:48:51 +1000
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"Joseph was phenomenal in all aspects of the home buying process.
My wife and I had 100% confidence in any decision Joseph made when we weren’t sure or didn’t know the correct answer.
Joseph was always punctual, professional, and extremely friendly during every appointment or conversation.
Daniel Lee was an amazing associate as well. He was extremely knowledgeable and friendly at all times. He helped us when Joseph was not available."
Brandon Smith, Ewa Beach (Buyer) Sun, 19 Aug 2018 06:34:47 +1000
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"Joe was great at walking us through the entire home buying process; he answered all of our questions to our satisfaction and made this an uncomplicated experience for us as two busy young professionals. We sincerely believe we would not have ended up in our home (which we love), if it were not for Joe’s efforts. We could not be happier with Joe’s service, and highly recommend him to anyone looking for an amazing realtor."
Jason Adaniya (Buyer) Thu, 09 Aug 2018 07:39:28 +1000
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"Joseph was always there for us. He knew a lot about not only real estate but also things he would notice about homes , background history of buildings and areas, pricing around the areas, etc. He knew a lot which made it so much easier and quicker to work with him.
He was always on time in our meetings. We can trust him with information about us and go to him at anytime to talk about any issues we were concerned about. He knew how to brainstorm solutions and make us comfortable in any situation.
Jospeh is the best at what he does. I’ve met real estate agents before and he’s by far the best and hard working we have worked with."
Jeffrey U - Kapolei (Buyer) Thu, 12 Jul 2018 04:21:39 +1000
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"I would definitely recommend Joseph Castaneda to family and friends because his service was excellent. Joseph has helped us throughout the home buying process and made it less painful for us. He's very patient and knowledgable. As a first time home buyer, there was a lot of things that I didn't really understand, but Joseph was able to answer all of the questions that I had and explained everything in detail. He made suggestions/recommendations for anything and referred me to people that he knew to help with the home repairs. I was also able to get in contact with him at all times with a quick response. My parents and I would like to express our sincere gratitude to Joseph for being such a huge help with our first home purchase."
Lovely Joy Pascua, Ewa Beach (Buyer) Wed, 15 Nov 2017 21:39:18 +1000
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"Very professional with the sales transaction. His knowledge with the process with sales and loan was very crucial as he worked in loans before. Will definiately work with Joseph and recommend anyone that needs a agent."
Donavan (Buyer) Mon, 02 Oct 2017 17:07:51 +1000
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"Ive known Joseph from before he became a realtor and trusted him completely when I was ready to start my search for a place. His thoroughness each time i was interested in a property ensured I would find a place that would be my forever home"
Titi Kau'ilani Ricafort - Waiahole Valley (Buyer) Mon, 05 Jun 2017 14:30:37 +1000
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"Recently purchasing a property, I can only say what a pleasure it was to work w/Joseph Casteneda. He was so easy to work with, no matter how many times I changed my mind about location and price range. He always kept my best interest in mind. If I had any questions about a property he would do any research prior, not wasting any of my time.
From the beginning to the closing he was there to support
whatever he could do to make the process as smooth as possible.
I would recommend him to anyone wanting to purchase or sell a
property, as I would certainly work/him again!"