Arlene Novak is the best! She guided us through the process and answered all of our questions. We knew that she had our best interests in mind and during the closing process she advocated for us tirelessly.
Arlene helped us buy our first home 5 years ago and we had no doubts about asking her to help us again in both the sale of that home and the purchase of our new home- even and especially during this time of heightened stress and uncertainty. We appreciated her insight and expertise as she assisted us with a quick and smooth sale of our home. Her home preparation tips, knowledge of the local market and expert negotiation of the terms of sale were impeccable and, during one of the busiest real estate seasons in recent memory, she helped us close on time and without issue.
Arlene is truly exceptional. Having to move to a new city, 200 miles away is challenging enough when you have a very tight time frame for completion, and a family. Add to this paradigm a pandemic, I honestly thought purchasing our home and moving would not be possible. Arlene completed this task with the highest level of integrity, care, nuance, and exceptionalism we have ever encountered. Our biggest fear was not being able to identify via Facetime tours the actual "feeling" of the homes, as well as the exact condition. Arlene ensured both facets were expertly solved via transparent feedback, insights, and in-market knowledge that certainly is not obtainable otherwise. I will ensure all my contemporaries re-locating into the Sugar Land/Houston market work with Arlene. Thank you, Arlene - The Greaney Family.
Arlene is quite simply the best. Friendly. Warm. Knew what we could do and fought to find the perfect fit. I will never use anyone else again. That’s how awesome our experience was!
Very smooth transaction, excellent in every way! Arlene made the entire experience painless and very pleasant and I fully trusted her in her expert advice representing me. Excellent agent, fully represented me and has a special skill in attention to details!