I had my first experience with them 17 years ago, and I definitely wanted to work with them again. Highly recommend!!

Brett and Kim went above and beyond in all aspects of selling our home. They were extraordinarily reliable and extremely prompt answering questions and providing feedback. They were over the top accommodating when we were out of town and needed help with contractors. Their knowledge in the industry and our area was a huge asset to us! We would highly recommend their services to anyone! They truly go above and beyond any expectations you could have. They showed us on multiple levels their dedication before, during, and after the whole process. For example, Brett came over and cleared our driveway of snow the day of our closing in order to ensure easy access for the buyers, who were not even his clients. They truly care about all parties involved and show their dedication in countless ways.

We had already interviewed several agents. Brett and Kim stood out to us immediately. They appeared warm and friendly like the others, but more important to us appeared genuine. The interview was entirely about what we wanted and the concerns and questions that we had. They were not boastful in the least, but convinced us by their questions and answers that they would work hard on our behalf. (Which the did, by the way). Kim and Brett, were by far, the absolute best most helpful and knowledgeable agents that we have ever worked with. They acted like family to us. Not only did they do what was expected of a realtor acting on our behalf, but went above and beyond. Like taking in our garbage cans and watching our house while we were out of state. They also hooked us up with a dedicated email so that all correspondence about the sales was confined and confidential. Gave us a number of dos and don'ts to protect our privacy and from potential scams (like telling us who might be calling us about financial matters, and instructing us to refer any others callers to them. We cannot give enough praise to Kim & Brett Pickett. We have bought and sold 6 or 7 houses in our lives and unfortunately saw realtors much the same as "used car dealers" in that their only focus was getting or finishing the sale. Kim & Brett Pickett were pleasantly different and changed our minds completely. They actually put our needs and well-being in the forefront. There was never a moment that we felt unsupported or pressured in any way. They always returned calls or text within minutes. Never gave us anything to sign or do without a thorough explanation and advice. Any mixup or issue was handled by them after an explanation and by concurrents from us. The service and kindness showed to us was very professional we would highly recommend them to family and friends and would not hesitate to use them again.

I cannot rate them highly enough on punctuality, professionalism, and knowledge. They are an excellent team and after working with them, I wouldn't with another realtor. We needed our realtor to be analytical and have a sales strategy for negotiations and pricing, and they exceeded every expectation.