Carol was recommended to us from my wife's co-worker. We could not be happier with our choice to use her as our agent. We got excellent service in every aspect from Carol. She was always prompt with her responses of all forms - text, email, and phone calls. Not once did we ever have to check in to see about something. If there was information to pass along to us Carol was always ahead of the curve. She also took the time to go over every aspect and answer any questions we had about any part of the process. This helped set my wife at ease being able to understand the process and what we as buyers were being asked to do. This is the second house we have purchased. I can say without a doubt now that an agent can make or break the experience of buying a home. She was an absolute pleasure to work with. We felt like she was walking with us during each step of the process. We never had to guess at anything or simply go without understanding. Each event was explained and made understood to us. If I had to equate it to something, it would be an analogy like this: With Carol as our agent we flew Virgin First class and were sipping champagne the entire time :) Can't say enough about her as our agent.
Carol did a wonderful job, and is highly recommended.
As first-time home buyers, Carol greatly helped us through each step of the process. She sat down with us at the beginning and explained how everything worked so that we were prepared and ready to act quickly once we found what we were looking for. She is very knowledgeable of the San Diego area and was patient with us as we looked to find our first home. Once we found the home we wanted, she was very responsive and great at communicating with all parties to ensure that everything went smoothly. When any complications arose, she made sure they were addressed properly and taken care of. As far as we're concerned, Carol went above and beyond and we would definitely recommend her to anyone!
Carol was wonderful to work with throughout the process of selling our previous home and purchasing the new one. She is so personable and really understands the process and guided us every step of the way.
Carol and her team were very efficient handling all transactions in a timely manner. She had several open houses and followed up on leads. She is very professional and easy to work with. Thank you Carol!
Very receptive and easy to get a hold of; even at unusual hours. She spent extra time with us to make sure we found the house we want.
Carol Mundell found me exactly what I was looking for in my budget and didn't try to coerce me into something outside of my budget. She was candid and straightforward with all my questions and concerns. She was available same day everyday when I needed something. She made the process a breeze.
Carol was great and I always use her