My wife and I thouroughly enjoyed working with Courtne Brass. She was professional but at the same time made us feel like she was a true friend looking out for our best interests. She never got impatient with us even though I know my wife and I looked at a ton of houses. We appreciate all she did for us and look forward to reccomending her to others as well as possibly working with her again in the future.
The home we purchased is for my sister who has some medical issues & can be difficult to deal with at times Courtne was very patient with me & my family during the viewing of the home several times & helping us throughout the purchase. Jenny Reichling is part of Courtne Brass' team & although I never met her personally she was very pleasant on the phone & would send detailed emails I felt that Courtne really understood the needs that were needed for my sister. I also appreciate her contacting the listing agent at the beginning of our looking at the Ivyhill home that the seller needed to address an issue that Courtne felt needed dealt with.
Courtne Brass helped me buy my first home and she made the process so easy. I was very nervous and didn't understand much of what was expected or required, but she explained everything and helped the process to go by quickly and easily.
My goal was to sell my property quickly and painlessly. Courtne accomplished both. Courtne marketed my property to prospective buyers/agents via her network. We sold in two days without the need for an open house. I am employed in commercial real estate, but I couldn't have sold my residential property without her help. In a business based on relationships, it was critically important to me that Courtne and her team be responsive. She, Jenny and Erin were great and kept me up to date every step of the way.
Courtne Brass was very helpful with things we didn’t understand. She always got back to us in a timely manner. She was a pleasure to work with and I would recommend her to my family and friends! She made this process a lot easier for me.
Courtne is knowledgeable, professional and very thorough. She helps navigate the process of purchasing a home understandable and easy. She is always available to answer the smallest questions and help through concerns for those of us who do not do this often. We highly recommend her and her team and can't image going through the process without her invaluable knowledge, insight and input.
Courtne Brass and staff handled the entire transaction in a professional and caring manner. Could not have asked for anything more. Will recommend Courtne to anyone needing real estate expertise.