Frances Anderton demonstrated a good knowledge of the local real estate market and proposed a realistic marketing plan. She added good touches to the staging of my home for sale and recommended a good painter/handyman who quickly made the needed improvements. Frances was very prompt with advertising and had two offers the next day after listing the property. She provided a helping hand at every step of the way, from accepting an offer to closing. Frances contributed to the successful sale experience by recommending an experienced real estate attorney. I trusted Frances's professional judgement, and I also liked and trusted her as a person. Her life experience, sense of humor, ease of communication helped establish good connection on a human level. Her life story as she described it in introduction to her marketing plan added a warm touch to her personality. Overall, Frances made the sale of my home a positive experience.