Jay was so helpful and knowledgeable! Buying a house was stressful, but he helped us navigate it with knowledge and humor. Jay definitely helped us thru every step of the process I would recommend jay to anyone!
Jay was always available to answer my questions. He actually got me in to see the property the first day I called! Jay’s hometown knowledge of the area, along with his attention to detail made me feel comfortable every step of the way. Thank you Jay, for making buying a breeze! I couldn’t be more happy with my beautiful cottage.
he always keep me notify of the situation and any questions I had he had the answer or would get back with me in a timely matter.....he not just a friend but a true professional agent
In addition to serving all persons, more and more LGBTQ+ persons are moving to Lancaster and he will be the “go to agent” for people of our community. He’s sharp, energetic, intelligent, decent. and HONEST! He actually listens to the client, accesses their needs, and works to make THEIR Real-estate realities happen! He’s not just in it for HIS commission, or to move a property, or get another award to hang on his wall. He has integrity and wants his clients happy and content with their Real-estate transaction. Rare these days in any profession—rarer still in Real-estate agents (hate to say it).
Jay was wonderful to work with. My mom was in another state and he was very patient with our situation.
Jay was fantastic! We had spoken to a few other realtors before we worked with Jay. The other realtors were not punctual, and we lost out on opportunities because of it. Just days into our home search with Jay and we were in contract! He walked us through every step of home buying, and made sure we received updates. He helped explain our appraisal and inspections, and gave good advice every step of the way. It was a seamless, streamlined process. We felt like we could relax and trust him to handle it, unlike with the realtors we tried before. Honestly, cannot say enough good things about him! We will definitely recommend others to buy or sell their home with Jay! :)
He was awesome anytime I want to look at something he was there for me
Jay is very intelligent, friendly, and keeps an open line of communication from start to finish. His attention to detail is impeccable; he will proactively let you know of anything that’s easy to overlook, as he doesn’t want you to have any “surprises” that aren’t pleasant in the future. He treats you as an equal and a friend and is willing to explain the process of purchasing, always with patience and your best interest in mind. I would recommend him for anyone looking to purchase land or a home, regardless of if it’s your first or tenth purchase.
Jay was always prompt and courteous in communications. He spoke with clear intentions. I am grateful for his professional knowledge and expertise that helped make an already stressful situation enjoyable. Thank you
Jay will ask you to do two things: Provide him with your pre-approval letter and tell him what you want most in a home. After that, you really don't have to do anything. I know that last statement is not entirely true, but it feels that way. He covers everything! He answers all of your questions. He takes fear and uncertainty out of the process. This allows you to relax and enjoy the entire experience. He gave me a book at the first showing: "The Ultimate Home Buyer's Guide", by Jay Mattlin. This became a valued reference guide. Bravo!! Take the time to read it, often. Jay is with you every step of the way. From the first showing to the last. Putting in an offer. Explaining every detail of the contract. Attending the home inspection. Negotiating a price reduction as a result of the home inspection. Providing a timeline for your reference during the process. When you are on this journey to purchase a home. You soon realize, you have a team: mortgage broker, insurance agent and your realtor. Jay is the team captain. Yesterday, this single woman became a homeowner. I could not have done that without Jay Mattlin.
