From the beginning, John listened. He recognized my interests and focused a search. We did one day of walk-throughs in Durham and found what I bought. Other agents I had spoken with were sending me listings for 4 bedroom houses in the suburbs, or condos for twice the price I was interested in.
I am overjoyed to have the opportunity to recommend John Tassa to absolutely anyone in need of a real estate agent. After talking to a number of agents, I immediately gravitated towards and wanted to move forward working with John because of his ability to truly listen to our wants and needs and his clear dedication to transparency in all his interactions. In our first phone call, I immediately felt I could trust him: he was knowledgeable about the market(s) we were interested in, patient with my many questions, and so transparent about the process and his role in it. We are first-time homeowners, and John helped us navigate a continually, almost comically, tough home buying experience where so much was out of ours and his hands. Despite the hurdles, we are happily in our new home, and we have John to thank for his expert guidance, his ability to know what he knows and what he doesn't know and to pull in subject-area experts when needed, and his patience and therapist-like skill and tact in handling emotional, complex dynamics. Before we even got to this point, though, John taught us so much as new homebuyers about the current state of the market, what it would take to be competitive, what specific steps are involved in the process, etc. John dealt with my anxiety, frustration, neuroticism...throughout the ups and downs of our complex purchase experience while remaining solutions-oriented. He came up with ideas regularly to try and overcome hurdles that kept popping up on the seller's side of things. It's always such a joy to see someone so clearly excel at what they do, and that's my main reflection as I look back now: John is a fantastic person who is fantastic at his job. While I did not deal directly with anyone else on John's team, John noted the support he was getting on the particularly complex nature of our transaction. It was clear to me that between John and the rest of his team, the people supporting us were representing our best interests and dedicated to getting this transaction across the finish line. While it's hard to imagine ever selling our beautiful new home, it is nice to know unequivocally who we would call if ever selling / buying again. In the meantime, I wish to strongly recommend John Tassa to others!
When buying a home out of state, we were apprehensive to say the least. My daughter talked to John from a search on Redfin first and said she really thought he was good. We interviewed several candidates and found him asking just the right questions from the beginning. As we got to know him, we found him personable and beyond our expectations professionally. Every step of the way he was clear and informative. As we saw many houses, he clearly helped us see any possible red flags. He knows the area well and as we furthered our process, he came to know what we wanted. We found the right house, he helped us with the negotiations in a very challenging market and it was accepted. John Tassa is so easy to work with and understands the market, the process and the area. I'd highly recommend him as a fantastic person to work with.
We recently purchased and sold a house with John and while these can be both be very stressful processes, we felt 110% confident by partnering with John. He was candid, provided great feedback, helped explain clearly all details of each step of both the buying and selling processes, and managed the actual sale negotiation brilliantly. In addition, he was extremely responsive to every one of our questions, no matter how small. If we ever decided to move again, our first call will be to John at Flex Realty.
John made us feel welcome, had a great knowledge of all the area had to offer, really listened to our requests, and while being totally professional also made us feel confident about what we were doing. We felt like we've made a new friend. Thanks, John!
During our search for a real estate agent, we knew immediately after speaking with John Tassa that he was the perfect fit for us. John was very easy to speak to, listened to our wants and needs to find us the perfect home. John was very friendly, professional, patient, and kept great communication with us. Even when we felt stress or got discouraged at how quickly homes were selling, John remained determined and helped us to feel at ease during the process. When we initially came to look at homes, John understood that we were coming from half way across the country and made the most of every single moment of our time, he got us into every home we wanted to see and more. Being first time buyers and new to the state, John made this process so smooth and made sure we understood every aspect of buying a home. John was very knowledgeable about surrounding areas, homes in general, provided us with important information and answered any questions we had. John took several notes, was very detail oriented, always early, asked important questions during inspections, ensured any and all issues were fixed and kept our best interest and happiness at the highest priority. John was amazing to work with and if we ever decide to sell our home or find new property he will be the one we contact!
We were randomly connected to John through Zillow to see a house. We connected with him quickly. He was very informative (we had a lot of questions) and responsive to our outreach and ongoing communication. We always felt taken care of and knowledgeable about the next steps. We appreciated his willingness to see a range of houses at different price levels. John seemed to have a good working relationship with others at Flex Realty. When he didn't have an exact answer, he went to his team to get more information. We felt like we were in good hands.
We had a great experience working with John over the course of year as we worked to purchase our first home. He was attentive, detail-oriented, timely with communications, and we enjoyed his company (we went to A LOT of houses, so that was important). He was justice-minded and included a recommendation for every single service we needed (and they have all been solid recommendations. We've had a good experience) for a local company.