Joyce did an excellent job finding us our perfect home. The seller of Bear Creek cancelled the first two appointments and did not care to provide any more showings. My wife knew she would love the home, so Joyce kept encouraging the seller agent to give us a chance. After we finally got a walk through, we had to make an offer the same day. During our discussion, Joyce came up with a brilliant idea of letting the seller stay there for free while she waits to move into her new home. The seller loved us being so thoughtful, and let us purchase the home. Our offer was also a little more than the asking - which also helped. Joyce's did a terrific job communicating with the many different organizations (Escrow, Loan Officer, Sellers agent, and Buyer). She was on the phone, emailing, and texting all day and night to get everything organized and closed. Joyce's did an excellent job communicating with our Loan Officer to keep the process moving. I started the refinance process of my current home only a few days before the seller accepted our offer on Bear Creek. Therefore, we had to finalize and close on two mortgages. Joyce kept following up with everyone until both closed and recorded.