Lisa was exceptional in helping us with a remote purchase and settling in.

Lisa always answered every call and text which were a lot with us. She was in the front of every question or decision to help us in our purchase. Very helpful and thoughtful.

Lisa was reputable, honest and reliable. I highly recommend!!

Lisa was representing both sellers (friends of mine) and me as the buyer. She did an excellent job looking out for both of us.

Good professional ?

It has been my experience in the past that real estate agents make a lot of promises. Real estate agents promise they will keep in touch, advertise my property, and hustle to sell my property. Once they get that listing the agent disappears never to be heard from again until the listing expires. That was not the case with Lisa! Lisa followed through with all promises sold my property quickly with no hassles. At closing she even meet me in the parking lot to welcome me and walked in with me to the closing. I was totally shocked because that has never happened in the 40 years I've been in the real estate business. Great experience no wonder she is a top real estate agent!

Lisa Cates is one of the best realtors I have ever worked with. Not only was she attentive to my concerns throughout the sales process, but she brings an in depth knowledge of the Hot Springs Village area. Lisa's local knowledge of the area and her willingness to share this knowledge with her clients is priceless. I would certainly work with her again on buying/selling a property in the future!

We have worked with other realtors in the Dallas area with mixed results and am new to the Village. Lisa was and is an exceptional realtor (and person) and trustworthy beyond saying. We would consider no other realtor for our family's needs and she is our one and only recommendation for friends interested in HSV.