My husband and I are so thankful for Melissa Brown. I am someone that likes to have control over a situation and know everything that is going on, but was also a first time home buyer who was nervous about the process and had no clue what I was doing, so I was looking for a realtor who was understanding, patient, experienced and could answer my questions as they came up. Melissa Brown was exactly who my husband and I needed. We contacted her after reading other amazing reviews and we liked that she was so experienced but still enjoyed working with first time buyers. When we met the first time Melissa was immediately very passionate about the search and excited for us, and it felt like we were her entire focus - a feeling that continues even after closing as she checks in on us to make sure everything is going well with our move and to answer questions we have quickly and in detail. From the start she made it clear she was willing to take as long as necessary to find a home that we liked. After planning to look at houses for a few months before putting in any offers we then ended up finding a home we loved the very first round of looking, much sooner than we expected. We did not want to miss out on it so we jumped right in, and if we didn't have Melissa I am not sure we would have had the confidence to seize that opportunity. Within a day or so of our offer being accepted Melissa had everything arranged and scheduled for us to get to closing. She made us feel comfortable from beginning to end and was on top of everything. She was very responsive whenever we asked her questions (and there were a lot, some very random) and she provided us all the information we needed to feel at ease. The entire time it felt like Melissa took our home buying very personally and only wanted what was best for us, going above and beyond. We got the feeling she became a realtor first and foremost because she is passionate about bringing joy to others and knows the emotional journey getting a home can be, and wants to make it the best experience possible. She truly made a process we were expecting to be stressful into a relaxing and fun one, letting my husband and I focus on the excitement and happiness of buying our first home. Melissa Brown let us begin our life in our new home with only positive vibes, and we will always be thankful for that!
Melissa's genuine, authentic, and transparent way of dealing with us only enhanced her professionalism and thorough knowledge of the area. It was a true joy to spend time with her! It was above and beyond what we expected . Melissa never dropped anything and kept is aware of important issues.
Melissa is awesome and very knowledgeable about the local market. She helped us navigate some difficult contracts and steered us away from houses that weren’t a good fit for us. I would highly recommend her. She has years of experience and lived in the area, and has kids so experience with kids and schools.
Melissa went above and beyond all our needs in selecting and purchasing our new home. She was available when we had questions and was able to answer them or get the info quickly. She served as a great negotiator and representative in purchasing our new home from a builder and got us a great deal! We would highly recommend Melissa to anyone who is looking for a realtor who has a passion for finding just the right home and getting you through the process easily.
Melissa has been a delight to work with! Our home sold in three days, and negotiations were handled in superb fashion by her. Generally a smooth transaction, we could not be happier with this experience. We struck a home run when we found this lady!
Melissa went above and beyond taking care of our needs. Since we were relocating to NC from CA we relied heavily upon her expertise. She was very detailed and did lots of research during our house hunting. Her guidance during our home purchase exceeded our expectations. Any questions or concerns we had during the purchasing process were addressed immediately by Melissa. We never felt rushed or pushed. We feel Melissa sincerely wanted us to find the best home for our needs and wants. We would highly recommend Melissa for all of your real estate needs.
I moved for work from Atlanta to Charlotte. Melissa was referred to me by a co-worker who just moved to a similar area from out of state. I was referred several different individuals, but Melissa responded very quickly and immediately "got" our situation with three small kids, tight move schedule, etc. I wish there was a higher rating than excellent because she is the reason we made an offer on a new construction is the ideal neighborhood for an amount we could afford. I initially didn't even want to look at the house because I didn't want to be disappointed when we couldn't get the home. Melissa's unique insight into the situation and professional judgement got us a new house for less than what the house appraised for! I have dealt with a handful of realtors over our four homes, and Melissa is/was the best realtor bar none. She restored my faith in realtors as a profession. This is not hyperbole in the slightest. I felt like our last realtors were a waste of money. I was happy she made good money from this transaction. For heaven's sake, she looked at homes through two hurricanes with us when I was visiting for interviews! She is the best!
Melissa was the selling agent when we purchased the home we just sold. We could tell by that experience she was someone who could get the job done. We found ourselves embroiled with a most unprofessional buyers agent. Melissa was diplomatic and proactive, even while under personal attack. She remained professional in a most hostile climate that we have ever experienced in a real estate transaction. As a human being, Melissa is one of the finest people we have ever met. As a real estate professional, Melissa knows how to carry on in the face of adversity and get the closing. As alluded to earlier, we were ready to walk away from the deal just to get away from the negativity. Melissa remained professional, chased down every opportunity to reassure the buyers and because of her the deal closed. Even when we were exasperated to the point of considering never selling, Melissa used her skills to keep us at the table. That was an amazing feat, and one that we will forever be grateful for. Melissa is a thoroughbred in the real estate world. She deserves all of the praise we can muster. She is truly an outstanding agent. Helen Adams is lucky to have her.