We discovered that a family member was extremely ill back in California and needed our help. We had only been in our Crossville, TN house for about 11 mos and knew we needed to sell our wonderful home so we could have flexibility, not knowing what would be needed from us and for how long. This was an extremely stressful situation and very, very sad and hard. I knew we needed a strong and well established real estate company to work for us and we saw many Century 21 listings and signs in Crossville. When I called their office the phone was actually answered. I had three different realtor companies on my list and they were the only office manning the phones. That was a big plus to us. Also when I asked how long the broker and office had been there I was told, I believe, around 25 years. That checked all of our initial boxes. Once I explained to Rick what our situation was he and his team kicked into overdrive. We got great recommendations from Rick for a handyman and carpet cleaners so we could get some quick improvements done before pictures were taken and we had our house listed quickly, priced perfectly and sold within two weeks. I believe at that time average time on market was about 35 days. Scheduling for us was very tight and Rick was able to have our closing paperwork done for us at the house so we didn't have to stop packing and cleaning. In fact time was so tight we were unable to take the remaining trash to the dump and Rick was gracious enough to go by the house and pick it up before the new owners took possession. Rick and the entire Century 21 team were awesome. I'm taking the time to write all this because it is so deserved and we would love for others to benefit from this awesome realtor and the whole Crossville, TN Century 21 team!! Thank you Rick!

Rick was very professional in the sale of my property. He was very helpful in the process from start to finish, being very patient with me. Will use again l, and reccomend to others

Rick helped us buy the farm and home of our dreams! In the same year he also helped us buy a second property in the area to live in while we renovated the farm then rent out! Great team and very knowledgeable of the area.

With this being the first time selling a home, Rick was incrediblely helpful. He made sure I understood the entire process. I definitely recommend to everyone buying or selling to go with Rick Potter!

Basically Rick was a known quantity based on my daughter and son-in-law's purchase experience plus recommendation to contact him by their realtor. Overall Rick was great. I appreciated all the time and energy he devoted to helping me find my home. It was a lot of work due to the competitive nature of the purchase environment at that time. When he was unable to show a home, the agency owner/broker covered. She was also very professional and provided excellent advice on my making the offer. His wife (also an agent) accompanied us on a home showing. She also was in top of it with comments and suggestions. Rick is very knowledgeable of the community and neighborhoods in general. He provided helpful insights on locations of homes. Felt very comfortable that he understood for what I was looking in a home and did his best to help me find one. He also provided solid advice on submitting offers. He engaged a very thorough home inspector as well.

We would highly recommend Rick Potter to anyone buying or selling a house. He is very knowledgeable about he real estate market and very easy to work with. He is a very honest and trustworthy person.You wont go wrong selecting Rick as your agent!!