I can't say enough positive things about Bob Ponzi. From the listing to the closing of my sale and from the contract to the closing of my purchase Bob was so helpful and well informed on every aspect of the process. I feel like I was able to trust him completely with some of the most important decisions of our lives. Any question I had he was able to respond immediately and was able to communicate very well with the other agents. While Bob was on vacation he even answered phone calls or text messages right away. He and his wife (a professional home stager) were delightful and so accommodating and supportive as we were searching for our forever home, even looking after our children in the backyard while we looked around a prospective house. My children began to look forward to seeing "Mr. Bob." Bob seemed just as invested as we were in finding the right house for our family, he understood our needs and gave us some great pointers along the way. I really could not have asked for more. We are so happy in our new home. Thank you for everything Bob!
Robert Ponzi provided us with everything we, as the sellers, needed. We could not have asked for a more caring and knowledgeable agent.
Mr. Ponzi was as professional as they come. I'd highly recommend him for his outstanding knowledge of both the home buying process and the local community. He was low pressure, and provided excellent customer service.
Bob Ponzi was very attentive to my particular situation. It was not an easy posting/sale by any means. He remained calm and positive through the experience and I had every confidence in him that he was paying attention to the details on my behalf. It relieved a lot of the normal stresses associated with home sales for me. I never hesitated to contact Bob with my questions or concerns. And, without fail, he would email or text me back almost instantly. There was never a lack of communication and he always had an answer or suggestion. I had a great outcome to my home sale and it could not have been handled/transacted any faster by Bob in my opinion. I was grateful to be done as quickly as possible with the process.
Robert’s knowledge of the local area as well as the understanding of what we were looking for in a home helped us buy our perfect condo faster than I ever expected. He’s everything that you could ask for in a real estate agent.
Bob Ponzi was amazing, it seems as though he works 24 hours a day, 7 days a week. He really made us feel important, and taught me so much about not only the home buying process, but the homes from top to bottom; the plumbing, heating, roofing, etc, he knows it all. He had a great rapport with other agents and lawyers, and made us feel at ease throughout the entire process. He boosted our confidence and helped guide us through what could potentially be an extremely worrisome ordeal. Bob didn't make us feel like a customer, he made us feel like family. He really felt like more of a mentor or father figure than our agent. He is truly an asset to the Long Island real estate community. Thank you for helping us land our dream home!
From the moment we committed to selling our home in order to downsize, Bob guided us through every step of the process. His experience, knowledge of the area, and contacts, when needed, were key to the sale of our home. Thanks to Bob's genuine kindness, he greatly eased the emotional process of selling and buying our home.
I recently had the pleasure of working with Bob Ponzi when looking for my home. From day 1, Bob was extremely responsive and had great suggestions for homes to view based on what I was looking for. All throughout the negotiations and closing, Bob was there quickly handling any issues that may have risen. If the time ever comes when I will be looking for a new home, there isn't any question that I will use Bob again!
I have minimal experience buy and selling houses, having Mr. Ponzi as our agent enabled me to understand and maintain control of a very emotional process.