Shelly is by far the best agent we have dealt with over the years. Her knowledge of the area is outstanding. She gets to know her clients needs and always offers suggestions and has actually steered us away from some properties due to her knowledge of the construction and the area the property is in. We consider her our "partner"!
I went on line to find realtors in/near Elkhorn, WI. My information was forwarded to the "top 5" (or something). Shelly was the first to contact me (almost immediately) by phone. I found her professional, competent, and eager to help me even though I was no longer in the area. Shelly took care of everything. She listened to what I had to say about the house, and what I was looking for. Her idea for the campaign matched what I had been thinking. She told me in advance what I could probably expect. She took care of all the details, (including photographers for the listing and repairs after inspection) and we had an offer on the house in 3 days. We closed before Thanksgiving, and she did it ALL via phone and computer. She was a true JOY to work with. Very positive and upbeat! I called her on the way to closing because I was worried that I had forgotten something. I waited until after 8:30am. She told me I could have called her at 3am. She called or texted me any time there was a development and kept me in the loop. A real treasure in today's workplace!
Shelly was interested in learning about our situation first and what was important to us specifically, instead of starting by telling us what we should do. She understood our time-line and was very accommodating by not pushing us before we were ready, but then making time for us and getting it listed quickly when it was ready to sell. I would recommend Shelly without hesitation in the future. You are lucky to have such a dedicated, personable and knowledgeable broker.