Susan was excellent, helping me look at houses and feel out what I wanted during my initial search for a home a year ago, then coming back and jumping right on it with me when I finally found the house I wanted to purchase. She was friendly, readily accessible, and helped me through the homebuying process the whole way. A spectacular broker overall.
I had inherited a home from my aunt. Susan came highly recommended and after speaking with her, she is who we went with. I am so glad I did. I knew very little about the area and Susan was able to set up services to help get her he house cleaned out and repaired (after wind damage). She was always available to answer my questions and concerns. Over all she was great and we were under contract in less than 2 weeks. I could have done it without her.
Nowadays, when I picture my guardian angel, I imagine Susan. She was so helpful and communicative. This was my first time selling a house, and she was so patient in explaining every step and outside factors to me (often multiple times when I needed a refresher). I'd had a terrible experience with a realtor at another brokerage, and my experience with Susan was a complete 180 from that ordeal. I very much appreciate how she presented offers: giving a breakdown of the details, showing my net takeaway, and giving me time to process it before we discussed it together. Her advice in counter-offers was spot-on. I would recommend her with zero hesitation to anyone looking to buy or sell a home in Cheverly. She's amazing!!
I'm so glad we found Susan when we did! Susan provided helpful information and resources, and answered our bounty of questions about buying a new house as we sold our previous one. From our first meeting, she sought to understand what was most important to us. She was a comfort during frustrating periods and celebrated with us when the paperwork was all done. Susan brings a wealth of experience and an empathetic ear, and I'd recommend her to anyone buying or selling in our area!
Susan's knowledge and experience are unmatched. We've worked with her multiple times, and I would highly recommend her for both buyers and sellers.
Susan Pruden was extremely adaptable and easy to work with. She made a stressful time of both buying a selling as easy as she could. No complaints.