Susan came recommended to me by multiple people and it soon became very clear why. She was absolutely the best I could have asked for. We even got $5k over asking!! If I were still living in the area, I'd call on Susan every time I am considering selling or buying.
Susan Pruden was outstanding to work with. She knows Cheverly and the Cheverly home market well and helped us get our house ready for sale. She kept us extremely well informed on everything happening in the market and was always avaliable for any questions we had during the entire process. We could not have sold our house without her.
Susan has expert-level knowledge about real estate. She communicated efficiently and effectively and shared helpful examples to illustrate the concepts she was explaining. During the critical days of negotiations, she was a measured, confident, and calm advocate.
Your customer survey rating system needs to be expanded. My agent Susan Pruden is certainly beyond the rating of "excellent." How about "miracle worker?" I needed to sell my beloved & overstuffed home I've been living in for 36 years. Susan quickly familiarized herself with all aspects of my complicated situation. Her invaluable information & advice about current & recent trends, ideas, tasks, schedules, options, etc showed me it was possible to pull off the unimaginable & impossible (as it appeared to me) in a wonderfully quick time line. Her patience with this senior layperson will never be forgotten. She fully knows that the devil is in the details, and gets all those many many details locked down! An example: Susan was within 3¢ of the exact figure at settlement! Now that's impressive! Thoroughly professional, truly talented, a wonderful sense of humor & a joy to work with, I very extremely highly recommend Susan Pruden, without reservation. Susan is way more than "excellent."
Very knowledgeable, professional and dedicated. She is very attentive to customer needs, and pleasure to work with. I would recommend her to anyone. She was a tremendous help to my mother and my family once before.
Susan is a great agent, but she is better as a human being. In addition, her professionalism was outstanding from beginning to end. She made the process simple and we always knew she would do the right thing for everyone. My wife and are fortunate to have worked with Susan. Thanks.
Susan gives excellent advice and guidance and is very responsive to questions.