We met Susan at an open house while we were just browsing. We were first time homebuyers and new to the area, so didn't know anyone or even what we were looking for in a buyer's agent, but she made an immediately good impression. Susan was clearly on our team from the get-go and went above and beyond to always be available for a last minute open house request. Extremely punctual, professional, and frank communication style. We lucked out with Susan. She was pretty much just perfect for us.

She was generous with her guidance and led me to a very satisfactory result. I can't imagine having anyone else as my agent.

Susan was very knowledgeable of the local area and the market overall. She was able to put together a very seamless transaction while we were selling 100% remotely.

We've seen many yard signs for Susan in the neighborhood over the years and heard from people how good she was to work with. Susan made the process far easier than we expected. Susan always had time for our questions and did a phenomenal job guiding us through the process. Susan exceeded our expectations in getting our house sold in a short time.

This is the second property that we have sold using Susan Pruden as our listing agent. Susan is very knowledgeable of the area and keeps up to date regarding sales trends and market fluctuations. She was available to answer questions and address our concerns in a timely manner. Susan did an outstanding job of preparing us for the sales process and what to expect, and was always courteous and respectful. I will use her for my future real estate needs and will highly recommend her services to family and friends.

Susan was highly recommended to us by a friend. She was very knowledgeable about the neighborhood we were selling in which has a lot of complicated rules being a co-op. That was high on our list of reasons for picking her. She was extremely attentive and timely, responding to my emails and calls immediately. All of her recommendations were knowledgeable and steeped in years of being a realtor. I didn't randomly select excellent for all of these categories. She truly excelled in each of them. I couldn't have asked for a more attentive and professional realtor. Thank you so much.

Agent is active in community affairs, knows the community well, offers helpful advice to many community members on a local email listserv, and is respected for her local knowledge The house sold immediately -- the first prospective clients who came to view the house offered to buy it. Susan played an enormous role in everything leading up to that -- most notably, dealing with the contractors who prepared it for sale. This lasted for many months and was excruciating. I appreciated Susan very much during this process. Susan's initial presentation during which she educated me about the process and what to expect was excellent. I had experience selling houses, and her straightforward professional approach was the best. Susan also handled a potentially awkward situation very professionally : her company worked with contractors. Based on her recommendation, I hired them and had a terrible experience with them. Susan remainced straightforward, clear and professional throughout this experience. At times, she served as my advocate. At other times, she represented Century 21 which had a business relationship with the contracting company. She navigated this in a fair and reasonable way. The bottom line was that she was always calm, clear and professional, and she got results. I did not meet any other Century 21 New Millennium staff, but I did meet the Curbio contractors with whom Century 21 New Millennium works -- and whom the company strongly recommended. If Century 21 New Millennium continues to work with Curbio, I would be highly motivated to discourage anyone from working with Century 21 New Millennium.

I was pleased that Susan Pruden investigated the market and the sales in the area of a property that I was interested in. That saved me from doing an appraisal contingency and saved me money too. I would definitely use her services again and will recommend her to a future buyer or seller.

We liked Susan so much the first time, we came back to her again to help us buy a new home. She is easy to work with and her breadth of experience was invaluable in navigating the current market, as well as some unexpected delays and contingencies with the purchase of our new property. 100% would use her again!

Susan was truly a pleasure to work with in all aspects of my house selling experience. She is very knowledgeable about the real estate market and about the neighborhood where we live. That is the primary reason I decided to use her as my realtor, because of her long/vast experience and her involvement in the community. In addition, upon our first meeting, Susan laid out the entire process with me, setting clear expectations/goals upfront, while listening attentively to my ideas and concerns. She is supremely organized and very communicative - - always answering my many text messages and emails within mere minutes (or less!). On top of that, she is a kind person and one can tell that she really enjoys the line of work she is in. Overall, I couldn't have asked for a better experience as a first-time home seller and I would certainly recommend her services to others.