From start to finish, Susan and her team do an excellent job. Although she had handled the sale of our previous home seven years ago, Susan treated us as though we were completely unaware of her amazing competence and ability....when she came to discuss the listing of our home, she was LOADED with facts, statistics, comps, suggestions, etc. and really worked hard to earn our business and to gain our confidence. She is extremely professional while at the same time being endearingly personal. We cannot overstate how impressed we have been and continue to be with Susan and all the members of her staff.
I was a young homebuyer and didn't really know what I was doing and Susan was very helpful every step of the way! She made me feel as though I was her only customer in a lot of ways even though I knew that wasn't true. She was always available for my frequent and probably stupid questions and answered them well. She was patient with me and yet gave me a push when I needed it as well. I would highly recommend working with Susan Horak.
Susan is very, very ,very knowledgeable and resourceful in all things related to houses in Columbia/Boone County area ;from buying a plot of land, putting up the building, buying fixtures, figuring out how much power or speed will be appropriate for the hooded vent, etc, to moving into the house, Period ! She is very professional with a can do attitude, literally helped us jump across barriers ( in her Sunday outfit, no kidding ) to see an unfinished building that we were interested in, just to have a feel of it. She tolerated all our whimses and indecisions and guided us throughout the whole process without any undue pressure. She is very good at what she does and we are so glad we picked her and the entire Susan Horak Group as our agents. If you are looking for the best real estate agent in town, then please call Susan right now.
I had an excellent experience with The Susan Horak Group. She and her staff are knowledgeable and courteous. I will certainly use her services again!