Thank you

Our experience with Twila Bertrand was a stress free and professional journey on the sale of my fathers estate. Anytime we called or sent a text if she was not able to answer immediately she would in a timely manner get back with us which was important to me. Not one time did i think things were going to slow. I would highly recommend giving Twila Bertrand a call who i know once you meet her you will see a very professional and family oriented person who works hard meeting your needs. I will if needed use her again. Thank you Century 21 Cota Realty Twila Bertrand

Twila was the best

I had good experience with Twila Bertrand while she was trying to sell my house. It looks like she is very professional on what she does. If I had some questions or comments, she always answered me it didn’t matter that she was out of work. Great job!

Ms. Twila Bertrand was working with my co-worker through Veterans United and by listening to their interactions, I knew I wanted to have her as my agent. She was so patient with me since I am one of those people who ask many, many questions. She is a wonderful realtor so Century 21 needs to make sure you keep her for as long as possible! Ms. Twila Bertrand answered all questions we had and continued to look for the perfect property for us after we had to back out of another offer. She found just the right house and met us there several times to go over the property. She is respectful, helpful, and a delight to deal with. We love this house. When we first moved to Lufkin after getting out of the Navy, our realtor was Billy McClendon who was another wonderful Century 21 agent. Century 21 really trains their realtors to take care of customers and I appreciate that.

Since I am in the community and know many realtors I had asked my lender Veterans United to send my a real estate agent name of who they have used in the past, as well as who excelled in assistance veterans in the home buying experience. Twila Bertrand was truly amazing. She was knowledgeable about every aspect. She was patient and understanding with me through my anxiety days. She didn't push me into anything that I didn't want to do. She kept me informed every step of the way. She communicated with me promptly through phone calls, emails and text messaging. Through all of this she was very professional, polite, friendly and respectful of my needs and the seller's needs. I highly recommend her as anyone's real estate agent. I especially recommend her to my veteran community first and foremost. My purchase was amazing. From looking at the house, to putting in an offer, to acceptance, to home inspection everything was done in a fast timely manner in which I was able to close a full week early on my VA Home Loan.

Again, i am a developer who will be purchasing several properties a year so i need someone that is there when i need them and Twila has been that person.

Twila guided us through the buying process for the second time. She was equally as amazing as the first. She was quick and very responsive to every message. We could not be more happy with the fantastic job she did. We are now living in our dream home thanks to her!