Many of the most common questions asked in our helpdesk can be answered in our online Agent Tutorial.
Frequently Asked Questions:
You may also wish to review our General FAQ.
Not able to find and answer? Need help?
Please note we only offer support online.
Try Our Surveys For Yourself
Yes, our surveys are detailed. It’s how we help you listen better and our success rate is unmatched. 87% of people who begin our surveys, complete them. Curious?
Take a test drive.
Validate Your Client Experience
Less than 10% of consumers find their agent online. 78% of real estate sellers and 63% of buyers still find their agent via recommendation from someone they know. The only way to get your share of those referrals is to ensure the quality of your client experience. We make this simple.
Identify Your Brand Advocates
How do you know who your biggest fans are? You have to listen harder to find the clients who are willing to go the extra mile for you. We help you identify your biggest brand advocates, your biggest fans, and what they love about you. And we give you the tools to share their stories with everyone, everywhere.
Share Your Success Stories
We empower you to share your customer satisfaction ratings and client testimonials using the most open syndication technology on the planet. How do we do that? The magic of RSS and the belief that the data we collect for you is yours.
The best tool we have to solve that problem is RealSatisfied
Drive Your Brand With RealSatisfied
Your customers are driving word of mouth about your brand. The most positive, long-term impact you can make on your business is to build a program within your brand that allows you to connect with your most passionate customers and they with you.