Ray Suganuma
(Lic #RS-69704)
Better Homes and Gardens Real Estate Advantage Realty - Honolulu
4211 Waialae Avenue
Honolulu, HI 96816
Customer Ratings & Testimonials
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98%
Satisfaction
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100%
Performance
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100%
Recommendation
"I could not have found a better realtor for the sale of my house. Ray Suganuma was knowledgeable and professional, as well as pleasant and easy to work with. He was always ready to listen and give expert and helpful advice in all areas from market details, to paperwork and documentation, to donations. He went above and beyond the call of duty helping me organize the process of clearing the house and getting it ready to sell. Everything went very smoothly. I would definitely recommend Ray Sugunuma!"
J. Kaku Honolulu (Seller) Mon, 16 Aug 2021 05:09:06 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Raymond Suganuma’s knowledge of Hawaii is apparent, being born and raised on the island is a big plus. He understood what we wanted/needed and when we found our place, he sprung into action. He helped us to scoop up a property that was about to be sold. Then he helped us navigate a very complicated 1031 exchange. His knowledge of real estate was instrumental in securing our new property and we could not be happier. Buying a property remotely is always a bit risky and his honesty and integrity shined through during this part of the process. He’s a great addition to the team. I’m grateful we had him helping us. He and his partner Asako are unstoppable."
Katrina Cabral (Buyer) Tue, 20 Jul 2021 03:27:22 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"It was a pure joy working with Ray on the sale of our home in Mililani.
His incredible market knowledge, outstanding communication skills, and wonderful attitude all contributed to an amazing experience.
Job well done Ray."
Doug M - Mililani HI (Seller) Sat, 05 Jun 2021 10:55:57 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"I knew I could trust Ray Suganuma to help me navigate this process and represent my best interests. Being a first-time homebuyer was scary and Ray helped me feel confident in the big decisions I was making and helped to explain the process. He was always very responsive and helped to work through challenges with the Seller to help me put my best foot forward. I deeply appreciate the support of Ray and the Better Homes and Gardens team for making my dream of being a homeowner a reality!"
Pono Suganuma, Ewa Beach (Buyer) Fri, 09 Apr 2021 04:13:32 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"My wife and I couldn't be happier with the work that Ray did in selling our home. From the first time that we met, he was polite and professional, and it was clear that he had a thorough understanding of the trends in the local area and guided our sales approach based off of that knowledge. He was open and transparent in regards to every showing and inspection and walked us through the process. He made himself available and was very responsive to any question or requests that my wife or I made. I can't say enough good things about Ray Suganuma and would recommend him to anyone looking to buy or sell a property here in Hawaii!"
Nick Nakamura, Ewa Beach (Seller) Wed, 30 Sep 2020 15:09:41 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Ray Suganuma, RA is a GREAT REALTOR! I highly recommend working with him on your purchase/selling needs.
Ray listens to your needs\wants and really works with you to find the perfect fit! Ray understands what an important decision this is for you, and works hard to make sure you are highly satisfied with your outcome!
Ray is knowledgeable and has excellent communication with you throughout the whole process to help ease your mind and answer any questions. Ray is trustworthy, follows through on what he says he will do, and lets you know each step of the way you are working with someone who has your best interest in mind.
You feel confident and comfortable working with Ray on one of the biggest decisions you will have to make. Ray is honest, trustworthy, reliable, and sure to get back to you in a timely manner. From my experience, it also helps that other realtors enjoy working with Ray which is sure to help move the process along to a successful outcome."
Alika Horner, Oahu (Buyer) Sun, 12 May 2019 11:54:15 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"I had lived in the area for 17 yrs so local area knowledge i had as well as i work in the real estate industry. I knew i would be placing it on market after i was out of the state. Ray listened to my needs and my priorities for our family. When i agreed to meet with him, within 24-36 hrs, he had a plan, comparables and was at my home to discuss. He did his research and came prepared.
Ray kept us up to date via text and phone calls and in the right mix. From our first showing on the 21st, we had within 24 hours 2 offers and the following day a 3rd offer all above ask. He pursued a discount from the title company who handled the closing of our home when we purchased it in 2009 while making sure they had an office in Las Vegas where we moved to.
My house was sold and in escrow within one week! While he still did open houses and marketed for a back up offer.
Ray was very sensitive to the time difference. Also in the middle of closing process i had to fly to Orlando and he coordinated the escrow company to keep me in the loop as well as signing of the docs early. Also taking into consideration that this was during Thanksgiving period and closures of the escrow company and potential delays in overnight mail.
Additionally, he was able to work out the timingso i did not pay any extra mortage payment! So i never paid 2 mortgages at the same time!
I would use Ray for any future purchases or sales in Hawaii!"
Momi, Mililani (Seller) Sun, 10 Dec 2017 01:34:19 +1000
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100%
Satisfaction
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100%
Performance
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100%
Recommendation
"Raymond Suganuma handled himself like a professional ~ always pleasant and easy to communicate with; always answering our questions satisfactorily and always working smoothly with other people and businesses that were involved during the clearing/cleaning/preparation phase. BIG MAHALO from the bottom of our hearts Ray ! ! !"
Hazel Rabacal & Char (Rabacal) Matsumoto (Seller) Wed, 15 Mar 2017 13:59:59 +1000
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91%
Satisfaction
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100%
Performance
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100%
Recommendation
"Ray Suganuma impressed me from the start with his thoroughly considered, creative, multi-pronged approach to targeting different populations of prospective buyers.
My sister, who was helping me prepare to move to the Mainland, also was delighted by his strategic planning.
As we worked with him, we both found Ray to be very knowledgeable and a man of integrity.
I have never ranked anything or anybody as "excellent" in every category offered before, but Ray is truly outstanding with regard to his personality (politeness, friendliness, trustworthiness, etc.). He works tirelessly, as evidenced by the time-stamp on many of his emails and receipts of his texts. He goes WAY above and beyond in terms of helping a busy/clueless homeowner like myself prepare the property for optimal showing ...
I could go on, but suffice to say that I would be delighted to have Ray represent me again in a real estate matter -- I hope he's available when I return to Hawaii to live!"