I've worked with Ellen and Carlos previously and the level of excellence they bring to their business dealings is impressive. A few years ago they helped my husband and I purchase our home and now they worked with me on the sale of my moms house. I was so happy to experience that 3 years later, their level of service and commitment remains consistent. During the sale process we encountered some unexpected roadblocks relating to the house and while in business there are folks who are problem oriented and those who are solution oriented, I am so thankful that Ellen is the latter. I was fortunate to have her on my team to reassure me that "we've got this". She is very much a solution oriented individual and sought out resolutions to our issues, not allowing me to get hung up on the problem. Her ideas, advice and expertise were instrumental in getting mom's house sold within the buyers timeframe. As importantly Ellen and Carlos have a gift to make the client feel as they are the only and most important client they have, always available with timely communication. They handled everything with professionalism and assuaged any concerns or frustrations, making it an excellent overall experience. Besides their expert knowledge of the market, Ellen and Carlos are fun, personable and truly a pleasure to work with...thank you both so much!
Carlos Gutierrez and Ellen Berkman were knowledgeable, friendly and very good listeners. At no time did they allow us to feel pressured or overwhelmed and they did quite a lot to reduce our stress. Unlike most other agents in South Florida, Carlos and Ellen were consistently on time—and often early—to all scheduled appointments. They were respectful, kind and light hearted, despite the ongoing difficulties presented by trying to sell a home during a pandemic. To anyone considering selling their property in South Florida, I would strongly suggest they allow Carlos and Ellen to market and sell their property. They are the best.
Ellen and Carlos knew the area where we were looking for a home, showed us a variety of options (turn key, projects, spaces to grow into), helped with local financing, insurance and HOA and created a timeline for all involved—and, held them to it. There were challenges, they tackled each of the hurdles in a timely and professional matter. I am so appreciative of their expertise and would work with them again and, definitely, would refer them to other clients. Being knowledgeable about the inventory in the area and the local market was simply priceless. Their organizational skill-sets made it possible for us to go to settlement in a timely fashion. Simply professionals. I wish them the very best in all of their future endeavors.
It took my wife and I a little over a year to find the right house for us and Carlos and Ellen never gave up on us. Not once did we ever feel like they had put us on the back burner even with all the clients and showings they had while working with us. I learned so much from both of them when it comes to real-estate and what to look for when purchasing a home. It truly felt like we were working with family not just realtors. They made us feel at ease even when a house we put an offer for didn't work out in our favor. House buying is definitely a stressful and competitive mission but the amazing duo of Carlos and Ellen did everything they could to take some of the pressure off my family and I. The knowledge they both contain is impressive and if you are looking for the best in the businesses look no further and give Carlos and Ellen a call. I could go on for days giving examples of how great they are and how much help/knowledge they gave us but I'll end with this. Carlos and Ellen my family and I are beyond grateful for having the opportunity to have met yall. Not only did you deal with us constantly changing our minds on what we wanted, but you helped us get our dream house with more than what we expected. You two will forever be part of our family and welcomed to our home.
Carlos and Ellen sold our Palmetto Bay house in 2015 and we knew that we would work with them again. When we started to look again in 2020 in the middle of this crazy market they were the obvious choice. It took a few months to get the right offer in front of the right seller and in the end we got the house we wanted and couldn't be happier with the process. We would recommend Carlos and Ellen to anyone needing a real advocate to help them buy or sell their home. Norman & Karen
Carlos and Ellen did an amazing job assisting throughout the sale process. From marketing to negotiating offers and handling the documentation and inspections they were amazing to work with. They remained on top of the buyer throughout the contract process and gave me confidence that the process would be smooth. They were always available to answer my questions and handle any questions I had. I highly recommend working with them. One small example of the attention to detail: I had amazing sunset views so they monitored the skies in the afternoon to make sure to send the photographer over when the sunset would be the best for a picture. That ended up being the lead picture on the MLS.
I definitely would highly recommend Carlos Gutierrez and Ellen , They discuss-and entertain your wants and needs and then provided you with their input and previous experiences.They are very prompt with texts and emails, If things aren’t going accordingly they come up with a revised plan. They are both very professional and honest. It was a pleasure working with them.