Before retirement my career was in Customer Service for a large company in California, my experience has created great expectation of what Customer Service should be. The Plane Team exceeded in every area, ie: Knowledge, Patience, Kindness, Commitment, Communication, etc., etc. The Plane Team defines EXCELLENCE!!
Dena exceeded my expectations while selling my house. She was professional, informative, high energy, always quick to respond with my questions, easy to communicate with and genuinely kind. I would highly recommend her and her husband.
We could not have found a better realtor team. They were helpful, responsive and provided excellent communications every step of the way. They provided additional services and referrals for additional services we needed. And, those referrals were very helpful, cost effective and efficient (i.e., movers). Plus, both Dave and Dena are wonderful people. You would want them as friends.
Dena and Dave were both fantastic. This will be the 10th home that my wife and I have purchased over the years. The Plane Team from start to finish have been awesome they rank at the top of the list of realtors we have used through the years. Plus the are both nice people. Thanks again, The Olsen's.
The Plane Team went beyond expectations to get the job done. They're knowledgeable not only of the area, but with local agents which made a huge difference in our situation. They never gave up and were always free to do whatever the property needed whether is was staging, a quick vacuum and dusting before a showing, or to meet with experts if there was anything that needed to be done to the property. Dena was so positive and acted as part counselor to help us get through what was sometimes a very difficult and emotional process. Thank you, Dave and Dena!
Dena and Dave make an excellent team as they complement each other in different ways. We had a difficult closing as the buyers became very pickey at the last moment. Dena and Dave handled it all as we were out of town by then. Dena has built a team of professionals within the industry which she calls upon to handle diverse issues. They again exceeded our expectations in every way. We used their services three years ago and will again if the occasion should arise. We would not hesitate to recommend The Plane Team to our friends and family. Doug and Kathy Porter October 2024