Holly's knowledge and experience working with co-op units in Laguna Woods was essential in my understanding of the local market and ability to make the best decisions in listing and selling my property. Holly provided crystal clear advice and communication in guiding me through all the steps for getting the property ready for market, negotiating the complex co-op association rules, dealing with contractors and prospective buyers and ultimately the final sale and closing. I highly recommend Holly for any potential buyer or seller looking for help and guidance with the local real estate market.

We were grateful for Holly's focus, determination, care, and ability to listening to our requirements and provide solid options/recommendations to our situation. She was professional, knowledgeable about the market and provided good feedback to our questions and concerns. She kept us grounded and focused during a stressful negotiation for the unit. Her ability to provide updates and strategies during the negotiation period were encouraging and positive. We are very pleased with the whole process and very happy with the unit we purchased with her help. We feel like she is now part of the family and would absolutely recommend her services to friends and family.

Holly Downs is one of the finest agents I have encountered in my 40 years of business. Having used her services four times over the past five years, I can confidently say she delivers flawless results every single time. Holly is attentive, friendly, knowledgeable, and completely trustworthy. She consistently goes above and beyond expectations.

Holly was amazing! I was struggling taking care of my mom and trying to work while get my mom's property ready and she helped me take care of so many things to get the property prepped and sold. And when I didn't have time or couldn't do some things she just went ahead and took care of them for me! When I indicated I would recommend Rainbow Realty... I am specifically referring to Holly Downs! I am so grateful for everything she did for me and my mom! She made the process as effortless as it could have been. Thank you Holly! You are an absolute gem!!!!

We really appreciate Holly’s dedication and expertise. We were interested in buying a home and were under a bit of a time crunch because our lease was ending at the end of July. Holly was very calm and never pressured us. She genuinely cared about helping us find a home we loved, and she even considered our little dog, Whitman, and his need for a window to look out of. If you’re looking for someone who is knowledgeable about the ins and outs of Laguna Woods Village, Holly is a great resource. We are grateful we found her!

I am glad I was put in touch with Holly Downs. She was very professional, experienced, knowledgeable, and upbeat throughout the process of buying in Laguna Woods Village. When I needed her to "go to bat" for me with the escrow people, she did and succeeded. When things were unclear, Holly was a quick text or phone call away; answering readily. She is quick to find information by research, when needed. She goes the extra mile for her clientele, and I couldn't be happier with her.

Holly was so polite and generous with her time. She was so helpful to take the time to show me the entire village and all of my purchasing options. She was very good to take care of all the details and always be accessible to guide me through the buying process. I really like to see Holly take action to get things done. I feel she always represented my best interest.

This is the toughest part of the survey. How do we give proper credit to someone who surpassed all expectations the way she has? Holly Downs is simply amazing.