I was hesitant to start the process of buying a new home since the market was so hot, and we kept hearing about multiple offer situations and offers over list price. I reached out to Mary-Alice and Monique to get some information and to ask some initial questions. From the start, they were both informative and encouraged us to take advantage of this time to buy a house. They were so friendly, helpful, and knowledgeable in the whole process. They were responsive to every question we had and with their experience, they helped us structure our offer in a multiple offer situation to win! My experience with realtors in the past was not a great one, and the authenticity of this team was so nice to see, I felt like they had our best interest and were looking out for us! 10 of 10 would recommend to anyone looking to buy or sell. We are so grateful and love our new house!
Mary-Alice and Monique came HIGHLY recommended by several friends. From our first meeting, it was clear that they understood San Antonio, the current market, and my specific needs. As a first time homebuyer, even having done a lot of research and reading about various aspects of the process, Mary-Alice and Monique were incredibly thorough in explaining what to expect. They always ensured I knew what “step” I was on and what would happen next. I appreciated their quick replies to texts and emails and the assurances they gave when I battled first time buyer’s jitters. On top of everything, they always had amazing resource lists for everything from potential lenders to contractors/vendors to do work on my new home. When I first met with Mary-Alice and Monique, I told them I was looking for a realtor who wouldn’t mind having me as a client for a while because I didn’t want to buy a house just to buy a house. I wanted to find a home. Well, you can imagine my surprise when I put an offer on a house a week later! They were fantastic and I would recommend them to anyone and everyone!
I was refered to Mary-Alice by several parents of Trinity University students who had used her services to buy homes around the university. She lives in that neighborhood and is a Trinity alumnea, so I felt good about her knowledge. She was patient, which we needed, and we ended up with a house I'm satisfied with. It's nice that she works with Monique as well; although we only met her once rather briefly.
Where to begin!? During a strong seller's market, Mary-Alice and Monique helped us find the perfect house at the right price. They were attentive to our needs, and helped manage a delicate situation with a difficult seller. They were knowledgeable, helpful, and responsive. While we had some panicky moments, they always made us feel prepared without belittling or dismissing our concerns. Throughout the experience they were great, and we never felt rushed or pushed. I recommend them regularly to anyone who even hints at wanting to purchase a home.
Mary-Alice was recommended to me by friends who worked with her previously to purchase properties. My circumstances were unusual because I am a US Citizen living overseas and I was looking to purchase an investment property in San Antonio. Mary-Alice and Monique are knowledgeable about the area and did a great job of facilitating virtual viewings, as I couldn't attend them in person. They both have a good idea and were able to highlight both good features and potential problems to consider which I couldn't see in photos or virtual tours. There were complications with my funding approval, but Mary-Alice was able to secure an extension and rescue my deal. All of this in addition to their great network of service providers for carrying out necessary services make them an excellent choice for buyers in the San Antonio area. I feel so fortunate to own a small piece of San Antonio and Mary-Alice is the one who helped to make this dream come true!
Mary-Alice & Monique made the process of selling my home a pleasure. They remained in contact with me at all times, and went above & beyond in the process of getting the house on the market. I will always recommend them to anyone who is looking to buy or sell a home.