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Mary-Alice's Ratings & Reviews

4.9

(78 total)
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Anne Boggess, San Antonio, TX
Buyer
14343 Judson Rd, 408, San Antonio, TX 78233
5.0
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To add to my previous rave reviews, I would highly recommend Mary-Alice and Monique to anyone who is in the market for a real estate agent. They were both kind, helpful, knowledgable, respectful and efficient. That is all I could ask of any professional. To be sure, they are both professional and well-versed at what they do! Thanks for all of your help ladies!

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Bryan Schrock, San Antonio
Buyer
2402 W Mistletoe, San Antonio, TX 78228
4.9
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Mary-Alice and Monique were extremely helpful, communicative, and understanding. It was my first time buying a house and they made me feel like I knew what to do the whole time. Thanks again!

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Becca Burt & Peter Steinbach, San Antonio
Buyer
353 E Woodlawn Ave, San Antonio, TX 78212
4.9
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We already heard great things about Mary-Alice and Monique from our friends who had worked with them, and once we met them for our initial meeting, we understood why. They were friendly, warm, and a calming presence in what could have been a stressful process, especially during a pandemic. Mary-Alice and Monique were extremely knowledgable about the areas we were looking in, and were highly responsive to our questions throughout the entire process. They were very helpful when we were going through the inspection process, even showing us inspections from other homes that helped us know what to look for and pay attention to. They were very responsive to our requests to visit homes, with extremely fast turnaround times. They also respected all mask/social distancing requests we had during the pandemic, from the first meeting all the way to closing. We would not change anything about our first-time home-buying experience. Mary-Alice and Monique are the best, and we would recommend them to anyone looking for a home in the San Antonio area.

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Manuel Gonzalez
Seller
237 VANCE ST, San Antonio, TX 78210
4.7
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Alexis & George Severson, San Antonio
Buyer
4315 Summer Sun Ln, San Antonio, TX 78217
4.9
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My husband and I selected Mary Alice Brown & Monique Rivera based on what I previously knew about their character, work ethic and deep knowledge of the San Antonio real estate market. My husband and I went through the entire process as first time home buyers while we were both deployed overseas and we completely trusted her guidance to help us make the best decision for our family. Mary Alice and Monique could not have been more professional, thoughtful or organized throughout this process. They went over and beyond what would typically be required in the home buying process to make sure we were comfortable with the decision being remote. Closing on the home was incredibly smooth because of their foresight, preparation and detail oriented process. We are happy with the negotiation strategy Mary Alice executed and the final closing price on our home. I would absolutely recommend Mary Alice and Monique to any buyer looking to purchase in the San Antonio/South Texas area. They are both a wealth of knowledge in real estate and the community in general. We were immediately comfortable working with them and they provided some incredibly valuable insight and suggestions throughout the home search.

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Racquel Rivera, San Antonio
Buyer
1503 Schley Ave, San Antonio, TX 78210
5.0
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I have a few close friends who recommended Mary-Alice to me since they had also used her services previously. These are very close friends of mine that I value and trust, so their high recommendations of Mary-Alice meant a lot. Mary-Alice and Monique made themselves readily available, whether via phone, email, text message, or in-person (house viewing). I never felt like my questions would go unanswered or that I needed to constantly follow-up. As a first-time home buyer, I knew NOTHING. I was really appreciative of the conversations and insights Mary-Alice and Monique had regarding the homes I was looking at. I appreciated the "in-between" emails (i.e. waiting to hear from seller, inspections, etc.) because they not only provided great information on the steps of home buying, but they also made me feel like I wasn't forgotten and eased my anxiety during those waiting times. Most importantly, I felt like MY happiness was their top priority--I never felt pressured and I felt like I could be open and honest in order to find the right one.

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Paul Appel, San Antonio
Seller
1511 W GRAMERCY PL, San Antonio, TX 78201
4.2
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We had a very tricky closing situation, which I think surprised all of us, but Mary-Alice and Monique were a very calming influence. They are always readily available to answer questions, and ultimately got us several offers within the first week of listing. I would certainly want to work with them again in the future.

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Reilly and Samantha
Buyer
235 ANTRIM DR, San Antonio, TX 78218
5.0
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Natasha Rodriguez, San Antonio
Buyer
9418 LANTANA DR, San Antonio, TX 78217
5.0
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We had a wonderful experience with Mary Alice and Monique! Their availability to us and their patience with us throughout the entire process was something we really appreciated. We always felt like they were giving us their honest opinion based on the market and neighborhoods we looked at, and never gave up on us even after putting offers on 2 houses and those houses not working out. Even on short notice, they were able to accommodate our schedules and we were very thankful for their flexibility. When it came time to put an offer on our house, we trusted Mary Alice’s feedback because of her experience in real estate. We did have to counter offer a few times, and Mary Alice never made us feel stressed out about the situation because she was taking care of everything. We are so grateful for her knowledge and expertise, especially when we got our appraisal report back and found out that it was appraised for more then we got the house for! I would recommend Mary Alice Brown & Monique Rivera because they are a great team and made the home buying process for us a much less stressful experience!

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Bethann Rinaldi, Universal City, TX
Buyer
8415 COLLINGWOOD, Universal City, TX 78148
4.8
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Both Mary-Alice and Monique were so attentive and available. Even when they were out of office they were always there to answer questions. Couldn’t be happier with the service.

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Mary-Alice Brown, Berkshire Hathaway HomeServices Don Johnson REALTORS — real estate agent
4.9
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Berkshire Hathaway HomeServices Don Johnson REALTORS