
Jake's been selling real estate for eight years. Good agent, knows his market, happy clients. But when he Googles "real estate agent [his city]," he's nowhere to be found on the first page. Meanwhile, Sarah, who started two years after him, shows up in the top three Google results every time. Same market, similar experience, but totally different online visibility.
The difference? Sarah figured out early that Google doesn't just rank websites anymore. It ranks businesses based on how much local search activity they generate. And reviews are the rocket fuel that powers that whole system.
If you're not showing up when people search for agents in your area, you're basically invisible to most potential clients. Here's how to fix that.
Google's job is to show people the most relevant, trustworthy results for their location. When someone searches "realtor near me" or "best real estate agent in [your city]," Google's algorithm scrambles to figure out which agents should be shown in the search results.
Reviews are like votes in Google's eyes. Each positive review tells Google, "Hey, real people think this agent is worth recommending." More reviews plus higher ratings equals Google thinking you're more relevant for local searches.
The agents showing up in those coveted map results (that little pack of three businesses that appears at the top of search results) aren't necessarily the best agents in town. They're the agents Google feels most confident recommending based on review volume, ratings, and local search signals.

Remember when having a decent website was enough? Those days are gone. Now, your Google Business Profile is often the first (and sometimes only) impression potential clients get of your business.
When someone searches for real estate help in your area, Google shows them a map with agent profiles. Each profile displays your star rating, review count, photos, and business info. People are making split-second decisions about which agent or brokerage to contact based on this tiny snapshot.
Think about your own behavior. When you're looking for a restaurant or service, do you consider the places with low ratings or a lack of reviews? Of course not. You go straight to the options with solid ratings and plenty of recent feedback.
Your potential clients are doing the same thing with real estate agents.
Here's something that trips up a lot of agents: Google doesn't just look at your average star rating. It looks at review volume, review frequency, and how recently you've gotten feedback.
An agent with 47 reviews averaging 4.7 stars will almost always outrank an agent with 8 reviews averaging 5.0 stars. Google interprets high review volume as a signal that you're actively working with clients and consistently delivering results.
Fresh reviews matter too. Google's algorithm favors businesses that have recent review activity because it suggests you're currently active and relevant. If your most recent review is from eight months ago, Google assumes you might not be as busy or as reliable as someone getting consistent reviews.
This is why ignoring online reviews kills your local search rankings. You need a steady stream of fresh feedback to stay competitive.
Not all reviews are created equal in Google's eyes. A review that just says "Great agent!" doesn't carry the same SEO weight as one that mentions specific neighborhoods, services, or expertise areas.
When clients write reviews that include phrases like "helped us buy in Riverside," "excellent knowledge of downtown condos," or "great with first-time buyers," those keywords help Google understand what you specialize in and where you work.
Google uses this information to match you with more specific searches. Someone searching "first-time home buyer agent" is more likely to see your profile if multiple reviews mention your work with first-time buyers.
The agents who understand this encourage clients to be specific in their reviews. Not in a manipulative way, but by simply asking satisfied clients to mention what type of transaction you helped with and what area of town it was in.

Responding to reviews isn't just good customer service - it's an SEO strategy. Google sees businesses that engage with their reviews as more active and customer-focused, which can boost your local search rankings.
But here's what most agents get wrong: they only respond to negative reviews. Big mistake. Responding to positive reviews gives you another chance to include relevant keywords and show Google (and potential clients) that you're actively engaged with feedback.
When you respond to a review about helping someone buy in "Oak Valley," mention the neighborhood name again in your response. When someone praises your "first-time buyer expertise," thank them and mention how much you enjoy helping first-time buyers navigate the market.
Just don't make it weird and keyword-stuffy. Keep responses genuine, while being mindful that Google's crawling every word.
Google doesn't just look at your Google Business Profile reviews. It considers your overall online presence, including social media activity and reviews on other platforms.
When you share client testimonials on Facebook, LinkedIn, or Instagram, you're creating additional signals that Google can connect back to your business. This is especially true if clients tag your business or mention your location in their social media posts about their home buying experience.
Some of the smartest agents have simple systems for encouraging clients to share their success stories across multiple platforms. They're not asking for anything fake or manipulative - just making it easy for happy clients to spread the word in multiple places, using platforms like RealSatisfied.
The agents winning at local SEO aren't doing anything complicated. They've just built simple systems around review collection that work consistently.
They ask for reviews at the right time - usually right after closing when clients are most excited. They make it easy by sending direct links to their Google Business Profile. They follow up politely with clients who said they'd leave a review but haven't gotten around to it yet.
Most importantly, they're consistent about it. They have a simple process in place that helps them keep track of asking for reviews and managing them. It’s worth investing in a review collection platform, such as RealSatisfied, that helps you get new reviews and saves your clients valuable time.
Local SEO isn't about gaming Google or finding some secret hack. It's about consistently demonstrating to Google that you're an active, trusted agent in your market. Reviews are the most direct way to do that.
Every review tells Google that real people in your area trust you with their real estate needs. The more of those signals you have, the more confident Google becomes about showing your business to people searching for real estate help.
Your competition is already figuring this out. The question is whether you're going to keep hoping your website shows up in search results, or start building the review profile that actually gets you found by the clients who need you most.
RealSatisfied is a review collection platform that helps real estate agents collect and share reviews from happy clients. It allows agents to automatically publish reviews to their website and Realtor.com profile, and directly post reviews on Facebook, Instagram, X, and LinkedIn, as well helping agents get more reviews on their Google Business Profile and Zillow. Learn more about how RealSatisfied can boost your online reviews, here.